What users are saying about

9 Spokes

2 Ratings

ClicData

4 Ratings

9 Spokes

2 Ratings
Score 8 out of 101

ClicData

4 Ratings
Score 8.7 out of 101

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Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
No photo available

ClicData

We used ClicData dashboards in a somewhat unorthodox way: we used "Indicators", or icons within tables to represent data, and the results looked great. The ability to integrate 3rd party HTML into dashboards was valuable (although Clic Data correctly warns that response time may suffer).The ability to start small and release dashboards incrementally suited our needs very well. We also valued the responsive account team getting us quickly pointed in the right direction.
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Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
ClicData
7.0
Customizable dashboards
9 Spokes
9.0
ClicData
7.0

Ad-hoc Reporting

9 Spokes
7.0
ClicData
7.0
Drill-down analysis
9 Spokes
7.0
ClicData
7.0
Formatting capabilities
9 Spokes
ClicData
7.0

Data Discovery and Visualization

9 Spokes
10.0
ClicData
7.5
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
ClicData
8.0
Location Analytics / Geographic Visualization
9 Spokes
ClicData
7.0

Access Control and Security

9 Spokes
9.0
ClicData
Multi-User Support (named login)
9 Spokes
9.0
ClicData

Mobile Capabilities

9 Spokes
8.0
ClicData
Responsive Design for Web Access
9 Spokes
6.0
ClicData
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
ClicData

Report Output and Scheduling

9 Spokes
ClicData
6.5
Publish to Web
9 Spokes
ClicData
7.0
Publish to PDF
9 Spokes
ClicData
6.0

Pros

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
No photo available
  • There are many widgets (charts and tables to use for dashboards). There is no limit to the number of dashboards.
  • Data synchronization is simple with their data connectors. Connect to Dropbox, SQL, Google Drive and more...
  • Each dashboard has its own live link that you can set to use forever or have it expire after a given set of time.
  • The flexibility of the product is key. Use of Azure for data storage and data connectivity to just about any type of data source is a big benefit.
Ben Warren profile photo

Cons

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
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  • I wish there were even more widgets for the dashboards such as calendar layouts.
  • It would also be nice to be able to query the back-end data using SQL Studio.
  • It would be nice to change data connections from the dashboard to dashboard even though they have the same fields and schema.
Ben Warren profile photo

Support

9 Spokes5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
No photo available
ClicData was the most flexible. It is cloud-based and even has WebService access. You can publish your data for access from other applications. The sheer number of data connectors is amazing. The ability to not only create dashboards, but you can schedule them to be delivered to specific recipients on a scheduled basis via PDF or a static HTML page.
Ben Warren profile photo

Collaboration and Sharing

9 Spokes7.0
Based on 1 answer
Access control capabilities are OK. Ease of sharing is great because the app design is made special for that purpose. I haven't dove that far into the app enough to generate reports. Formatting is very flexible because 9 Spokes allows the user to customize how the info is displayed. Security or lack thereof is not a factor for me so I am unable to give feedback on security.
No photo available
ClicData10.0
Based on 1 answer
I will be very honest, our operations would not be as efficient as they are today without ClicData boards. They are easy to deploy (my main role is an operations manager, I am not a programmer). Our customers love them and love us for the transparency in our promise to them. I have created dashboards for operations, sales, and marketing.If there is one wish I have is for it to connect via SSO or AD.
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Data Integration

9 Spokes5.0
Based on 1 answer
I gave 9 Spokes a five because the range of data sources is minimal. Ease of merging data from disparate sources is pretty good for the ones they do support. I just want to have more apps available for arranging on their nice looking interface. Perhaps next year my review for 9 Spokes will be better than 5
No photo available
ClicData10.0
Based on 1 answer
I have not found a data source that ClicData has not been able to connect to. I can even connect via ODBC to our older AS400 system.
Ben Warren profile photo

Pricing Details

9 Spokes

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

ClicData

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$20*
1.  data volume, type of data source and level of automation
Additional Pricing Details