9 Spokes vs. Crystal

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.

Incentivized

All of our applications server in the new company that we bought are windows based, despite that there are other alternative to build the report and dashboard, it is something that has worked wonder for us, apart from it is only available in Windows and indexing data that might eat the resource, I still see the application as one of the major player for reporting

• Grouping several apps in one place for easy viewing.
• Clean dashboard interface that looks uncluttered when viewing several apps at once.
• Setting up the apps is a breeze when the platform supports them.

Incentivized

• Consolidate data from several data sources
• Low to no code report generation
• Configurable

• Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
• iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.

Incentivized

• This is bound for Windows OS, hard to find similar alternative on other OSs
• Be careful in Indexing your data, as it will consume resources

Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.

Incentivized

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.

Incentivized

We tried to explore other options but we didn't explore other options too long as it will risk our business process and business outcome, as what we want from the processes in both reports and dashboard are giving us a satisfactory result, so familiarity is why we still using it till today and some foreseeable future

• Without the application, our lending business will be in complete stop, as our applications are wrote in Windows based
• We are processing 300 Loans/Month, taking it as $10000 per loan, having this not working properly will cost potential $150.000 revenue