What users are saying about
2 Ratings
53 Ratings
2 Ratings
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Score 8 out of 101
53 Ratings
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Score 9.1 out of 101

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Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
No photo available

Cyfe

Cyfe is good for businesses that manage multiple websites, email campaigns and social media accounts for multiple clients, as it allows you to easily pull stats and visualize them all in one place. Make one account for each client and ask Cyfe to grab the metrics that are most meaningful to your campaigns, then you can share your dashboards with your clients, or like us, use Cyfe's visualizations to create aesthetically pleasing reports for clients to read.
Mitchell Terpstra profile photo

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
Cyfe
8.3
Customizable dashboards
9 Spokes
9.0
Cyfe
8.7
Pixel Perfect reports
9 Spokes
Cyfe
9.0
Report Formatting Templates
9 Spokes
Cyfe
7.3

Ad-hoc Reporting

9 Spokes
7.0
Cyfe
8.0
Drill-down analysis
9 Spokes
7.0
Cyfe
8.0
Formatting capabilities
9 Spokes
Cyfe
8.2
Integration with R or other statistical packages
9 Spokes
Cyfe
7.6
Report sharing and collaboration
9 Spokes
Cyfe
7.9

Data Discovery and Visualization

9 Spokes
10.0
Cyfe
8.3
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
Cyfe
8.7
Location Analytics / Geographic Visualization
9 Spokes
Cyfe
8.2
Predictive Analytics
9 Spokes
Cyfe
8.0

Access Control and Security

9 Spokes
9.0
Cyfe
9.1
Multi-User Support (named login)
9 Spokes
9.0
Cyfe
9.7
Role-Based Security Model
9 Spokes
Cyfe
8.1
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
Cyfe
8.9
Single Sign-On (SSO)
9 Spokes
Cyfe
9.6

Mobile Capabilities

9 Spokes
8.0
Cyfe
8.4
Responsive Design for Web Access
9 Spokes
6.0
Cyfe
8.7
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
Cyfe
9.0
Dedicated iOS Application
9 Spokes
Cyfe
8.0
Dedicated Android Application
9 Spokes
Cyfe
8.0

Report Output and Scheduling

9 Spokes
Cyfe
9.0
Publish to Web
9 Spokes
Cyfe
9.5
Publish to PDF
9 Spokes
Cyfe
9.3
Report Versioning
9 Spokes
Cyfe
8.3
Report Delivery Scheduling
9 Spokes
Cyfe
8.7
Delivery to Remote Servers
9 Spokes
Cyfe
9.3

Application Program Interfaces (APIs) / Embedding

9 Spokes
Cyfe
9.0
REST API
9 Spokes
Cyfe
9.4
Javascript API
9 Spokes
Cyfe
9.0
iFrames
9 Spokes
Cyfe
9.4
Java API
9 Spokes
Cyfe
9.0
Themeable User Interface (UI)
9 Spokes
Cyfe
8.2
Customizable Platform (Open Source)
9 Spokes
Cyfe
9.0

Pros

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
No photo available
  • Robust dashboards
  • Incredible amount of data sources
  • Fair pricing and incredible value
  • Excellent customization options to give your dashboards a "custom" feel to them
  • Unlimited users and dashboards
  • CSV and Excel data dashboards
Shane Hayes profile photo

Cons

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
No photo available
  • It can be clunky to use
  • No search feature when you have a lot of accounts for quick access
Zach Zook profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Cyfe9.4
Based on 9 answers
It's an incredibly powerful system, and is great value for money. The ability to share create and share unlimited dashboards with clients on my own sub-domain is excellent.
No photo available

Usability

No score
No answers yet
No answers on this topic
Cyfe8.0
Based on 2 answers
It is very easy to use when creating dashboards that use widgets from existing integration partners. You can easily create attractive and functional dashboards in less than 5 minutes so the learning curve is minimal at most. Out-of-the-box capabilities are quite high for such a low priced service, so it's surprising how easy it is to use.
Tony Huidor profile photo

Support

9 Spokes5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
No photo available
Cyfe10.0
Based on 1 answer
Because I had a very minor question and I was able to speak directly to the founder through LinkedIn and through email. I know that as they grow this may not always be an option but the fact that he made himself available to answer my questions said a lot about his passion for the product.
Shane Hayes profile photo

Implementation

No score
No answers yet
No answers on this topic
Cyfe10.0
Based on 1 answer
Cyfe is a 15 minutes implementation, then some time to get your data sources created. This is an easy one person job that will not result in down time or unnecessary wasted man hours.
Shane Hayes profile photo

Breadth of Deployment

No answers on this topic
I am the only person in the company so it's 100% adopted.
No photo available

Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
No photo available
We used RavenTools in the past as our monthly reporting tool. At the time there wasn't a one-page dashboard available in RavenTools, every single element we incorporate in our reports was included on a separate page. It became very unwieldy for our clients and led to a lot of them never reading the reports. Cyfe was not only more client friendly but much more budget friendly than RavenTools as well.
Sharon A. Dawson, DTM profile photo

Collaboration and Sharing

9 Spokes7.0
Based on 1 answer
Access control capabilities are OK. Ease of sharing is great because the app design is made special for that purpose. I haven't dove that far into the app enough to generate reports. Formatting is very flexible because 9 Spokes allows the user to customize how the info is displayed. Security or lack thereof is not a factor for me so I am unable to give feedback on security.
No photo available
Cyfe7.6
Based on 23 answers
It's very easy to share the dashboards with team members and clients alike. Cyfe does have the option to create a custom branding link (which we use) as well as password protect any of the dashboards, which is important to us as well.There's no concern with having multiple employees logged into the system at the same time either.
Sharon A. Dawson, DTM profile photo

Data Integration

9 Spokes5.0
Based on 1 answer
I gave 9 Spokes a five because the range of data sources is minimal. Ease of merging data from disparate sources is pretty good for the ones they do support. I just want to have more apps available for arranging on their nice looking interface. Perhaps next year my review for 9 Spokes will be better than 5
No photo available
Cyfe7.4
Based on 23 answers
It offers a huge set of datasource built in, very easy to configure, with real time (when offered from the data source) and local buffering of data. Different datasources can be consolidated in single views or separate views. When a data source is not available or for custom reports, it is very flexible to aggregate custom data sources including direct SQL access to database.
Ascanio Orlandini profile photo

Return on Investment

No answers on this topic
  • Cyfe allows us to provide real time data to our clients
  • Cyfe allows us to provide detailed analytics to our clients showing actual results
  • Cyfe reduced our need to provide monthly "reports" to our marketing clients
  • Cyfe allows us to have better situational awareness and know what is going on throughout our multiple organizations
Shane Hayes profile photo

Screenshots

Pricing Details

9 Spokes

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

Cyfe

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details