What users are saying about
2 Ratings
59 Ratings
2 Ratings
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Score 8.8 out of 100
59 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
Anonymous | TrustRadius Reviewer

Cyfe

Cyfe is good for businesses that manage multiple websites, email campaigns and social media accounts for multiple clients, as it allows you to easily pull stats and visualize them all in one place. Make one account for each client and ask Cyfe to grab the metrics that are most meaningful to your campaigns, then you can share your dashboards with your clients, or like us, use Cyfe's visualizations to create aesthetically pleasing reports for clients to read.
Mitchell Terpstra | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
Cyfe
8.3
Customizable dashboards
9 Spokes
9.0
Cyfe
8.9
Pixel Perfect reports
9 Spokes
Cyfe
7.4
Report Formatting Templates
9 Spokes
Cyfe
8.6

Ad-hoc Reporting

9 Spokes
7.0
Cyfe
8.6
Drill-down analysis
9 Spokes
7.0
Cyfe
8.7
Formatting capabilities
9 Spokes
Cyfe
8.4
Integration with R or other statistical packages
9 Spokes
Cyfe
9.5
Report sharing and collaboration
9 Spokes
Cyfe
8.0

Data Discovery and Visualization

9 Spokes
10.0
Cyfe
9.3
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
Cyfe
9.6
Location Analytics / Geographic Visualization
9 Spokes
Cyfe
8.6
Predictive Analytics
9 Spokes
Cyfe
9.6

Access Control and Security

9 Spokes
9.0
Cyfe
8.6
Multi-User Support (named login)
9 Spokes
9.0
Cyfe
10.0
Role-Based Security Model
9 Spokes
Cyfe
6.5
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
Cyfe
8.5
Single Sign-On (SSO)
9 Spokes
Cyfe
9.5

Mobile Capabilities

9 Spokes
8.0
Cyfe
9.2
Responsive Design for Web Access
9 Spokes
6.0
Cyfe
9.3
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
Cyfe
8.2
Dedicated iOS Application
9 Spokes
Cyfe
9.6
Dedicated Android Application
9 Spokes
Cyfe
9.6

Report Output and Scheduling

9 Spokes
Cyfe
8.5
Publish to Web
9 Spokes
Cyfe
9.0
Publish to PDF
9 Spokes
Cyfe
7.9
Report Versioning
9 Spokes
Cyfe
7.1
Report Delivery Scheduling
9 Spokes
Cyfe
9.3
Delivery to Remote Servers
9 Spokes
Cyfe
9.0

Application Program Interfaces (APIs) / Embedding

9 Spokes
Cyfe
8.4
REST API
9 Spokes
Cyfe
8.6
Javascript API
9 Spokes
Cyfe
9.6
iFrames
9 Spokes
Cyfe
9.6
Java API
9 Spokes
Cyfe
9.6
Themeable User Interface (UI)
9 Spokes
Cyfe
6.4
Customizable Platform (Open Source)
9 Spokes
Cyfe
6.4

Pros

9 Spokes

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
Anonymous | TrustRadius Reviewer

Cyfe

  • Cyfe makes it easy to create a professional looking dashboards in a short amount of time. With so many built-in data sources and the intuitive nature of the interface, you can have beautiful looking charts and graphs in no time!
  • One of the best features of Cyfe is the many data sources built-in and that each dashboard is not constrained to one source. One of the drawbacks I've seen in other tools is the limited ability to pull from multiple Google Analytics profiles, multiple AdWords accounts or from both AdWords and Bing in one dashboard. Cyfe has no such limitation.
  • Google Spreadsheets - if the data you need to show is not available via an API, being able to pull from Google spreadsheets is a great solution. Once set up, you can add data whenever you need to the spreadsheet and your widgets in the Cyfe dashboard are automatically updated. Huge time saver!
Kim Towne | TrustRadius Reviewer

Cons

9 Spokes

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
Anonymous | TrustRadius Reviewer

Cyfe

  • Documentation is sparse and confusing
  • Functionality is fairly basic and at times buggy
  • Third party integrations are limited and stagnant, very few have been added since we began using it
  • Widgets lack individual settings such as support for different date ranges
  • Widgets have limited customization options
Tony Huidor | TrustRadius Reviewer

Likelihood to Renew

9 Spokes

No score
No answers yet
No answers on this topic

Cyfe

Cyfe 9.4
Based on 9 answers
Since initial trial, not only am I sold, but the rest of the company is sold on Cyfe as well. We look forward to expanded partners and capabilities. Our smaller firm does not have the need for multiple users as of yet, but growth is coming and the ability to scale with Cyfe is exciting.
Anonymous | TrustRadius Reviewer

Usability

9 Spokes

No score
No answers yet
No answers on this topic

Cyfe

Cyfe 8.0
Based on 2 answers
It is very easy to use when creating dashboards that use widgets from existing integration partners. You can easily create attractive and functional dashboards in less than 5 minutes so the learning curve is minimal at most. Out-of-the-box capabilities are quite high for such a low priced service, so it's surprising how easy it is to use.
Tony Huidor | TrustRadius Reviewer

Support Rating

9 Spokes

9 Spokes 5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
Anonymous | TrustRadius Reviewer

Cyfe

Cyfe 10.0
Based on 1 answer
Because I had a very minor question and I was able to speak directly to the founder through LinkedIn and through email. I know that as they grow this may not always be an option but the fact that he made himself available to answer my questions said a lot about his passion for the product.
Shane Hayes | TrustRadius Reviewer

Implementation Rating

9 Spokes

No score
No answers yet
No answers on this topic

Cyfe

Cyfe 10.0
Based on 1 answer
Cyfe is a 15 minutes implementation, then some time to get your data sources created. This is an easy one person job that will not result in down time or unnecessary wasted man hours.
Shane Hayes | TrustRadius Reviewer

Alternatives Considered

9 Spokes

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
Anonymous | TrustRadius Reviewer

Cyfe

Klipfolio probably had a lot of cool features, but it was SO user-UNfriendly that we never got to use them. We had high enough turnover in our company that people always needed Klipfolio training, and it was rarely completed to the satisfaction of trainees or trainers. It was simply too complicated for a fast-paced work environment. Even one of my regular duties (posting a screenshot of a completed task list) had to be accomplished in a roundabout, unwieldy way.
Anonymous | TrustRadius Reviewer

Return on Investment

9 Spokes

No answers on this topic

Cyfe

  • Cyfe allows us to provide real time data to our clients
  • Cyfe allows us to provide detailed analytics to our clients showing actual results
  • Cyfe reduced our need to provide monthly "reports" to our marketing clients
  • Cyfe allows us to have better situational awareness and know what is going on throughout our multiple organizations
Shane Hayes | TrustRadius Reviewer

Screenshots

Pricing Details

9 Spokes

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cyfe

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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