What users are saying about

9 Spokes

1 Ratings

Cyfe

51 Ratings

9 Spokes

1 Ratings
Score 7 out of 101

Cyfe

51 Ratings
Score 9 out of 101

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Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.

Cyfe

Browser access limits security to only user/pass. Number of widgets: if lower, the free trial is optimal. Provide in advance widgets by category, which Cyfe does an excellent job in its Add Widget window.Because it is not a client application, ensure selection includes this variable.Support is not as elaborate as others, but is an acceptable trade off for how intuitive the interface and settings are.

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
Cyfe
8.1
Customizable dashboards
9 Spokes
9.0
Cyfe
8.6
Pixel Perfect reports
9 Spokes
Cyfe
8.5
Report Formatting Templates
9 Spokes
Cyfe
7.1

Ad-hoc Reporting

9 Spokes
7.0
Cyfe
7.0
Drill-down analysis
9 Spokes
7.0
Cyfe
6.8
Formatting capabilities
9 Spokes
Cyfe
7.3
Integration with R or other statistical packages
9 Spokes
Cyfe
6.0
Report sharing and collaboration
9 Spokes
Cyfe
8.0

Data Discovery and Visualization

9 Spokes
10.0
Cyfe
5.2
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
Cyfe
7.7
Location Analytics / Geographic Visualization
9 Spokes
Cyfe
6.8
Predictive Analytics
9 Spokes
Cyfe
1.1

Access Control and Security

9 Spokes
9.0
Cyfe
9.1
Multi-User Support (named login)
9 Spokes
9.0
Cyfe
9.1
Role-Based Security Model
9 Spokes
Cyfe
8.4
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
Cyfe
9.0
Single Sign-On (SSO)
9 Spokes
Cyfe
10.0

Mobile Capabilities

9 Spokes
8.0
Cyfe
4.5
Responsive Design for Web Access
9 Spokes
6.0
Cyfe
8.2
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
Cyfe
7.7
Dedicated iOS Application
9 Spokes
Cyfe
1.1
Dedicated Android Application
9 Spokes
Cyfe
1.1

Report Output and Scheduling

9 Spokes
Cyfe
8.9
Publish to Web
9 Spokes
Cyfe
10.0
Publish to PDF
9 Spokes
Cyfe
9.3
Report Versioning
9 Spokes
Cyfe
7.0
Report Delivery Scheduling
9 Spokes
Cyfe
8.6
Delivery to Remote Servers
9 Spokes
Cyfe
9.5

Application Program Interfaces (APIs) / Embedding

9 Spokes
Cyfe
9.0
REST API
9 Spokes
Cyfe
10.0
iFrames
9 Spokes
Cyfe
10.0
Themeable User Interface (UI)
9 Spokes
Cyfe
7.0

Pros

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
  • Accessible - use with a browser anywhere
  • Easy to Use - intuitive and does not require training
  • Freemium - great try before you buy with a few free modules to start

Cons

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
  • It can be clunky to use
  • No search feature when you have a lot of accounts for quick access

Likelihood to Renew

No score
No answers yet
No answers on this topic
Cyfe9.4
Based on 9 answers
We depend on Cyfe now as a business and our clients depend on it. It's a service that we provide that many others do not provide and has assisted our business in becoming more efficient

Usability

No score
No answers yet
No answers on this topic
Cyfe8.0
Based on 2 answers
It is very easy to use when creating dashboards that use widgets from existing integration partners. You can easily create attractive and functional dashboards in less than 5 minutes so the learning curve is minimal at most. Out-of-the-box capabilities are quite high for such a low priced service, so it's surprising how easy it is to use.

Support

9 Spokes5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
Cyfe10.0
Based on 1 answer
Because I had a very minor question and I was able to speak directly to the founder through LinkedIn and through email. I know that as they grow this may not always be an option but the fact that he made himself available to answer my questions said a lot about his passion for the product.

Implementation

No score
No answers yet
No answers on this topic
Cyfe10.0
Based on 1 answer
Cyfe is a 15 minutes implementation, then some time to get your data sources created. This is an easy one person job that will not result in down time or unnecessary wasted man hours.

Breadth of Deployment

No answers on this topic
Six staff members, social media specialists, and the marketing department who use it for monthly reports. This also goes out to our 80+ clients and their respective departments which could capture another 5-10 staff who review the report each month. Our sales and relationship management team also use the platform to present reports in real-time to clients

Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
I did not look into alternatives. That was my superior's job

Collaboration and Sharing

9 Spokes7.0
Based on 1 answer
Access control capabilities are OK. Ease of sharing is great because the app design is made special for that purpose. I haven't dove that far into the app enough to generate reports. Formatting is very flexible because 9 Spokes allows the user to customize how the info is displayed. Security or lack thereof is not a factor for me so I am unable to give feedback on security.
Cyfe7.4
Based on 22 answers
It's ok. Hard to go through and share reports anything other than individually, that's a huge weakness.

Data Integration

9 Spokes5.0
Based on 1 answer
I gave 9 Spokes a five because the range of data sources is minimal. Ease of merging data from disparate sources is pretty good for the ones they do support. I just want to have more apps available for arranging on their nice looking interface. Perhaps next year my review for 9 Spokes will be better than 5
Cyfe7.3
Based on 22 answers
Cyfe has more data connections than MS BI. Of course there always seem to be more connections. For example, we use Infusionsoft and there are not connectors. They have hit the main Google Analytics and good monitoring connectors. Cyfe is a data visualization tool and does not merge data from disparate sources. It is a good way to initiate setting up dashboards before you spend money to move to a true BI tool.

Return on Investment

No answers on this topic
  • Cyfe allows us to provide real time data to our clients
  • Cyfe allows us to provide detailed analytics to our clients showing actual results
  • Cyfe reduced our need to provide monthly "reports" to our marketing clients
  • Cyfe allows us to have better situational awareness and know what is going on throughout our multiple organizations

Screenshots

Pricing Details

9 Spokes

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

Cyfe

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details