9 Spokes vs datapine | TrustRadius

Likelihood to Recommend

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.

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Verified User

Contributor in Other

Media Production Company, 1-10 employees

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For someone like me, who had no real experience in using BI tools before, datapine suits quite well. Most of the features I was able to explore on my own, and their support was always really helpful (as well as the tutorials). In general, I was most impressed from their dashboard features. If you look for a software with detailed statistical analysis options, you maybe need to take another (additional) tool. My main use-case was the visualization and reporting of the analysis results, not the statistical analysis itself. This usually was done before with SPSS.

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Verified User

Manager in Research & Development

Consumer Electronics Company, 201-500 employees

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Feature Rating Comparison

9 Spokes

9.0

datapine

10.0

Customizable dashboards

9.0

10.0

Pixel Perfect reports

—

10.0

9 Spokes

7.0

datapine

9.7

Drill-down analysis

7.0

10.0

Formatting capabilities

—

9.0

Report sharing and collaboration

—

10.0

9 Spokes

10.0

datapine

9.0

Pre-built visualization formats (heatmaps, scatter plots etc.)

10.0

Location Analytics / Geographic Visualization

—

8.0

Predictive Analytics

—

9.0

9 Spokes

9.0

datapine

9.0

Multi-User Support (named login)

9.0

Role-Based Security Model

—

9.0

Multiple Access Permission Levels (Create, Read, Delete)

—

9.0

9 Spokes

8.0

datapine

9.0

Responsive Design for Web Access

6.0

8.0

Dashboard / Report / Visualization Interactivity on Mobile

10.0

9 Spokes

—

datapine

9.8

Publish to Web

—

10.0

Publish to PDF

—

10.0

Report Versioning

—

9.0

Report Delivery Scheduling

—

10.0

Pros

Grouping several apps in one place for easy viewing.
Clean dashboard interface that looks uncluttered when viewing several apps at once.
Setting up the apps is a breeze when the platform supports them.

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Verified User

Contributor in Other

Media Production Company, 1-10 employees

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Intuitive user interface, especially within the analyzer (drag & drop).
Dashboard templates helped to create visually appealing dashboards.
Many different reporting options.
Customer support is really helpful.

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Verified User

Manager in Research & Development

Consumer Electronics Company, 201-500 employees

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Cons

Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.

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Verified User

Contributor in Other

Media Production Company, 1-10 employees

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Some advanced functions need SQL knowledge.

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Verified User

Manager in Research & Development

Consumer Electronics Company, 201-500 employees

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Support

9 Spokes 5.0

Based on 1 answer

Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.

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Verified User

Contributor in Other

Media Production Company, 1-10 employees

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No score

No answers yet

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Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.

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Verified User

Contributor in Other

Media Production Company, 1-10 employees

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Basic	$249¹
Professional	$499¹
Premium	$769¹

Likelihood to Recommend

9 Spokes

datapine

Feature Rating Comparison

Customizable dashboards

Pixel Perfect reports

Drill-down analysis

Formatting capabilities

Report sharing and collaboration

Pre-built visualization formats (heatmaps, scatter plots etc.)

Location Analytics / Geographic Visualization

Predictive Analytics

Multi-User Support (named login)

Role-Based Security Model

Multiple Access Permission Levels (Create, Read, Delete)

Responsive Design for Web Access

Dashboard / Report / Visualization Interactivity on Mobile

Publish to Web

Publish to PDF

Report Versioning

Report Delivery Scheduling

Pros

9 Spokes

datapine

Cons

9 Spokes

datapine

Support

9 Spokes

datapine

Alternatives Considered

9 Spokes

datapine

Screenshots

9 Spokes

datapine

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

9 Spokes Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

datapine Editions & Modules

On-premise Edition

SaaS Edition

Additional Pricing Details

Rating Summary

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