What users are saying about
2 Ratings
75 Ratings
2 Ratings
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Score 8.9 out of 100
75 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
Anonymous | TrustRadius Reviewer

Dell Boomi

Dell Boomi is well suited for integrating between ERP systems, especially Netsuite, SAP, Salesforce. Built in access to platform API, Auth to API, access to data or triggers/actions, etc. speeds delivery. There are many connectors available making this process faster. It is best suited to an organization that needs to rapidly roll out new integrations or changes on a regular basis. It's less well suited when larges amounts of data need to be processed very quickly in a parallel method. It's possible to handle things in parallel, but because of the workflow connectors and design process you are much more likely to build something that is handling one record at a time sequentially instead of building a process that is processing hundreds of records simultaneously for real time processing. It's also less well suited where complex code is the common path for integration as it does not connect to source control and common software development processes for managing code/test/deploy. (Those things can be used, but it requires additional effort to manage.)
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
Dell Boomi
Customizable dashboards
9 Spokes
9.0
Dell Boomi

Ad-hoc Reporting

9 Spokes
7.0
Dell Boomi
Drill-down analysis
9 Spokes
7.0
Dell Boomi

Data Discovery and Visualization

9 Spokes
10.0
Dell Boomi
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
Dell Boomi

Access Control and Security

9 Spokes
9.0
Dell Boomi
Multi-User Support (named login)
9 Spokes
9.0
Dell Boomi

Mobile Capabilities

9 Spokes
8.0
Dell Boomi
Responsive Design for Web Access
9 Spokes
6.0
Dell Boomi
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
Dell Boomi

Cloud Data Integration

9 Spokes
Dell Boomi
8.2
Pre-built connectors
9 Spokes
Dell Boomi
9.0
Connector modification
9 Spokes
Dell Boomi
7.8
Support for real-time and batch integration
9 Spokes
Dell Boomi
9.1
Data quality services
9 Spokes
Dell Boomi
8.5
Data security features
9 Spokes
Dell Boomi
7.5
Monitoring console
9 Spokes
Dell Boomi
7.1

Pros

9 Spokes

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
Anonymous | TrustRadius Reviewer

Dell Boomi

  • Pre-built connectors to almost anything which greatly reduce time to release of your integration needs.
  • Easy to use development platform with drag&drop features. Non-technical people could build simple integration processes in no time.
  • Great user community where you can get quick help if needed. Boomi people hang around there a lot.
Cristian Bodnarasec | TrustRadius Reviewer

Cons

9 Spokes

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
Anonymous | TrustRadius Reviewer

Dell Boomi

  • The dashboards are limited
  • Running Low latency improves performance but makes resolving issues very difficult
  • Unable to sign up for alerts for one process only. Alerts go out at an account level. If you want to get notifications for a process you need to build it into your application.
  • The folder structure of components can get messy if not well governed.
  • Easy to create duplicate components and not realizing that someone else in your company already created one.
  • Scripting could be improved. You don't know if you have errors in your code until you run the process.
Adam White | TrustRadius Reviewer

Likelihood to Renew

9 Spokes

No score
No answers yet
No answers on this topic

Dell Boomi

Dell Boomi 10.0
Based on 9 answers
Dell Boomi has provided us with the ability to connect our campus together using our various existing platforms. There are many supported features and have yet to run into something that we cannot do. Its user interface is very intuitive which would allow users to begin developing fairly easily. There is a myriad of resources available
Anonymous | TrustRadius Reviewer

Usability

9 Spokes

No score
No answers yet
No answers on this topic

Dell Boomi

Dell Boomi 8.8
Based on 5 answers
My IT and Finance teams have noted that setting up the tool is a breeze. Dell Boomi has never caused an issue during a system implementation that I am aware of. We are pleased with the tool and recommend others consider it.
Anonymous | TrustRadius Reviewer

Performance

9 Spokes

No score
No answers yet
No answers on this topic

Dell Boomi

Dell Boomi 8.1
Based on 5 answers
The atom sphere takes a time to load, when I open a process or when I open a log. One more slow processing is when I import objects from NetSuite.
About the performance of processing, it looks like Boomi takes a time to initialize some things such as connectors before starting the process. This is also performance we have.
Phi Hoang | TrustRadius Reviewer

Support Rating

9 Spokes

9 Spokes 5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
Anonymous | TrustRadius Reviewer

Dell Boomi

Dell Boomi 6.0
Based on 2 answers
Boomi support was responsive and knowledgable, however being a closed cloud service, it doesn't have good community support. We found the learning curve to be steep and there aren't avenues like google, forums, or blogs that provide community driven insight into the product or how to go about designing solutions using the tool
Anonymous | TrustRadius Reviewer

Alternatives Considered

9 Spokes

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
Anonymous | TrustRadius Reviewer

Dell Boomi

Our team has used Actian DataConnect since the Mid 1990's. It was formerly known as Data Junction and then Pervasive Data Integrator. We looked at Boomi as an additional tool to aid in our Integrations. We did compare it to Informatica and thought it was a better fit for our customers.

We have been using Boomi and doing great. I like the way we can break down data into small units of work. It simplifies how to handle multi-conditional pathing and the unit of work level.

Currently, I am working at SFCG, using various tools to build integrations into Oracle CX products. When we started kicking the tires on Boomi and in the training and development since that time, I've tried a series of processes out that have given me trouble in other tools. Below is a brief recap of my experience and growing admiration for the way in which this tool has made my job easier.

My first goal with using Boomi was to connect to an instance of CRM On-Demand (a task that can on other platforms be a time-consuming endeavor). What I found was a useful wizard, pictured below, with a series of pop-up steps to follow.
In other tools, I have spent more time in trying to define the schemas, than actually completing the maps that use them. Boomi reduced that time from my process. This is one small example of many demonstrating how my teammates and I feel as if we were working in black and white and are now working in color with Boomi AtomSphere. Tasks I've taken for granted are complex, time-consuming and meticulous are simplified, streamlined and transformed with powerful features like Boomi Suggest - a handy feature that leverages the collective intelligence of the Boomi community to suggest which fields should be mapped in a Data Map.

You don't need to take my word for it, another member of our team, Li Mo started building out an integration to Oracle Sales Cloud, using the SOAP API Connector. He was able to do a complete integration to insert a record into the Account entity, and it took about an hour and a half.

Note: it had been about 1 month since we both actually took the training courses. I believe we choose an additional tool that plays to the inner strengths of working in the cloud, and I can not wait until I start full blown to continue development on new integration projects using Dell Boomi AtomSphere.

Recommendations to other buyers: Try it to see if it fits your needs.
David Byrd | TrustRadius Reviewer

Return on Investment

9 Spokes

No answers on this topic

Dell Boomi

  • It has allowed us to scale significantly without having to add headcount, specifically those geared towards data entry. We went from a $10m ARR business to $200m ARR business with the same amount of Order Processors and 12x amount of transactions by leveraging Boomi to perform a lot of the work, and then having the Order Processing team to simply review that the transaction was processed successfully.
Jake J. Darley | TrustRadius Reviewer

Screenshots

Pricing Details

9 Spokes

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dell Boomi

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

9 Spokes
7.0
Dell Boomi
8.6

Likelihood to Renew

9 Spokes
Dell Boomi
10.0

Usability

9 Spokes
Dell Boomi
8.8

Performance

9 Spokes
Dell Boomi
8.1

Support Rating

9 Spokes
5.0
Dell Boomi
6.0

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