What users are saying about

9 Spokes

2 Ratings
Score 8 out of 101

iDashboards Enterprise Suite

13 Ratings
Score 6.3 out of 101

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Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
No photo available

iDashboards Enterprise Suite

iDashboards is well suited for an office environment or organization with fewer personnel and resources. Its efficiency allows for less "man" hours. In terms of selection, the primary key question during process was cost, great tech support service, and efficiency. About where it may be less appropriate, it will be an office where information production, consumption, and dissemination is not a priority
Henry Codjoe profile photo

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
iDashboards Enterprise Suite
7.2
Customizable dashboards
9 Spokes
9.0
iDashboards Enterprise Suite
9.0
Pixel Perfect reports
9 Spokes
iDashboards Enterprise Suite
6.2
Report Formatting Templates
9 Spokes
iDashboards Enterprise Suite
6.3

Ad-hoc Reporting

9 Spokes
7.0
iDashboards Enterprise Suite
7.7
Drill-down analysis
9 Spokes
7.0
iDashboards Enterprise Suite
8.3
Formatting capabilities
9 Spokes
iDashboards Enterprise Suite
6.9
Integration with R or other statistical packages
9 Spokes
iDashboards Enterprise Suite
9.1
Report sharing and collaboration
9 Spokes
iDashboards Enterprise Suite
6.2

Data Discovery and Visualization

9 Spokes
10.0
iDashboards Enterprise Suite
7.2
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
iDashboards Enterprise Suite
6.9
Location Analytics / Geographic Visualization
9 Spokes
iDashboards Enterprise Suite
7.6
Predictive Analytics
9 Spokes
iDashboards Enterprise Suite
6.9

Access Control and Security

9 Spokes
9.0
iDashboards Enterprise Suite
8.1
Multi-User Support (named login)
9 Spokes
9.0
iDashboards Enterprise Suite
8.3
Role-Based Security Model
9 Spokes
iDashboards Enterprise Suite
7.6
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
iDashboards Enterprise Suite
8.3
Single Sign-On (SSO)
9 Spokes
iDashboards Enterprise Suite
8.0

Mobile Capabilities

9 Spokes
8.0
iDashboards Enterprise Suite
8.6
Responsive Design for Web Access
9 Spokes
6.0
iDashboards Enterprise Suite
9.1
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
iDashboards Enterprise Suite
6.9
Dedicated iOS Application
9 Spokes
iDashboards Enterprise Suite
9.1
Dedicated Android Application
9 Spokes
iDashboards Enterprise Suite
9.1

Report Output and Scheduling

9 Spokes
iDashboards Enterprise Suite
9.1
Publish to Web
9 Spokes
iDashboards Enterprise Suite
9.1
Publish to PDF
9 Spokes
iDashboards Enterprise Suite
9.1
Report Versioning
9 Spokes
iDashboards Enterprise Suite
9.1
Report Delivery Scheduling
9 Spokes
iDashboards Enterprise Suite
9.1

Pros

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
No photo available
  • Gives great visuals
  • Has a wide range of choices in types of charts
  • Works with multiple types of data from ODS connections to Excel spreadsheets
  • Their customer service is exceptional
Laura Manahan profile photo

Cons

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
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  • Provide basic video training tutorials
  • Ability to upload/convert Excel data to non-Windows servers such as Linux or AIX
  • Increase the data row limitation
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Likelihood to Renew

No score
No answers yet
No answers on this topic
iDashboards Enterprise Suite8.6
Based on 6 answers
We are committed to providing flexible dashboard products to our customers.
No photo available

Usability

No score
No answers yet
No answers on this topic
iDashboards Enterprise Suite9.0
Based on 2 answers
iDashboards are fairly logical and easy to use once you get started. I have taught myself most of what I know on my own, by taking webinars, reading through all the knowledge base, and doing the tutorials. Expertise is needed to do some of the data manipulation, but most graphs are simple to make.
Tracey Tatum profile photo

Support

9 Spokes5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
No photo available
No score
No answers yet
No answers on this topic

Breadth of Deployment

No answers on this topic
iDashboards is now the official gateway to information about the College. It is available on the Institutional Research website and accessible to all internal and external stakeholders. It is therefore an institutional and public/community-wide source of information. As mentioned, it has replaced the annual and manually produced Fact Book, which took months to produce.
Henry Codjoe profile photo

Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
No photo available
Argos is a report writing tool which also includes the ability to construct dashboards. While Argos does have more robust features relevant to object programming and analytics (e.g. creation of form elements, event specific triggers, and OLAP cubes), it has a steep learning curve. The immediate usability of iDashboards has resulted in a decreased use of the Argos software for many departments at our organization.
Holly Chason profile photo

Collaboration and Sharing

9 Spokes7.0
Based on 1 answer
Access control capabilities are OK. Ease of sharing is great because the app design is made special for that purpose. I haven't dove that far into the app enough to generate reports. Formatting is very flexible because 9 Spokes allows the user to customize how the info is displayed. Security or lack thereof is not a factor for me so I am unable to give feedback on security.
No photo available
iDashboards Enterprise Suite7.4
Based on 4 answers
The licensing provides two levels of builders and basic viewers. Admin duties are easy and provide very flexible security features
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Data Integration

9 Spokes5.0
Based on 1 answer
I gave 9 Spokes a five because the range of data sources is minimal. Ease of merging data from disparate sources is pretty good for the ones they do support. I just want to have more apps available for arranging on their nice looking interface. Perhaps next year my review for 9 Spokes will be better than 5
No photo available
iDashboards Enterprise Suite7.4
Based on 4 answers
We currently use real time queries, SQL Data mart and excel spreadsheet data and it is very easy to incorporate new data sources.
No photo available

Return on Investment

No answers on this topic
  • Better customer service
  • Increased employee efficiency
  • Critical decision making
Teresa Wan profile photo

Pricing Details

9 Spokes

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
9 Spokes Editions & Modules
9 Spokes
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

iDashboards Enterprise Suite

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
iDashboards Enterprise Suite Editions & Modules
iDashboards Enterprise Suite
Edition
Enterprise Suite
1
1. Per Seat per Month
Additional Pricing Details