What users are saying about
2 Ratings
26 Ratings
2 Ratings
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Score 8.1 out of 101
26 Ratings
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Score 8.7 out of 101

Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
No photo available

WebFOCUS

WebFOCUS is a good comprehensive tool for BI for companies. I feel that scenarios where you want the user to interact and be able to ingest data in different formats would be a good use of the tool. Performing data discovery is easier with InfoAssist, especially the most recent versions, and allows users to customize their views and provide comments.
No photo available

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
WebFOCUS
8.8
Customizable dashboards
9 Spokes
9.0
WebFOCUS
9.5
Pixel Perfect reports
9 Spokes
WebFOCUS
9.7
Report Formatting Templates
9 Spokes
WebFOCUS
7.2

Ad-hoc Reporting

9 Spokes
7.0
WebFOCUS
8.2
Drill-down analysis
9 Spokes
7.0
WebFOCUS
9.1
Formatting capabilities
9 Spokes
WebFOCUS
8.7
Integration with R or other statistical packages
9 Spokes
WebFOCUS
7.4
Report sharing and collaboration
9 Spokes
WebFOCUS
7.8

Data Discovery and Visualization

9 Spokes
10.0
WebFOCUS
9.8
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
WebFOCUS
10.0
Location Analytics / Geographic Visualization
9 Spokes
WebFOCUS
10.0
Predictive Analytics
9 Spokes
WebFOCUS
9.5

Access Control and Security

9 Spokes
9.0
WebFOCUS
9.3
Multi-User Support (named login)
9 Spokes
9.0
WebFOCUS
9.5
Role-Based Security Model
9 Spokes
WebFOCUS
8.7
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
WebFOCUS
9.5
Single Sign-On (SSO)
9 Spokes
WebFOCUS
9.6

Mobile Capabilities

9 Spokes
8.0
WebFOCUS
6.2
Responsive Design for Web Access
9 Spokes
6.0
WebFOCUS
9.5
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
WebFOCUS
8.8
Dedicated iOS Application
9 Spokes
WebFOCUS
3.3
Dedicated Android Application
9 Spokes
WebFOCUS
3.3

Report Output and Scheduling

9 Spokes
WebFOCUS
9.0
Publish to Web
9 Spokes
WebFOCUS
9.2
Publish to PDF
9 Spokes
WebFOCUS
9.2
Report Versioning
9 Spokes
WebFOCUS
8.5
Report Delivery Scheduling
9 Spokes
WebFOCUS
8.7
Delivery to Remote Servers
9 Spokes
WebFOCUS
9.2

Application Program Interfaces (APIs) / Embedding

9 Spokes
WebFOCUS
9.4
REST API
9 Spokes
WebFOCUS
10.0
Javascript API
9 Spokes
WebFOCUS
10.0
iFrames
9 Spokes
WebFOCUS
8.0
Themeable User Interface (UI)
9 Spokes
WebFOCUS
9.8
Customizable Platform (Open Source)
9 Spokes
WebFOCUS
9.0

Pros

9 Spokes

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
No photo available

WebFOCUS

  • Great technical support - If you have a question or issue they will get back to you very fast and get it resolved. Never had a problem with their support.
  • I can get ANY data I want from practically any source, read it, filter it and display it quickly in a report, graph, etc...
  • I love the way LDAP is used in WebFocus 8 to grant user access. We use this through portals, folders, etc... This way if a user is in a certain LDAP group or groups they have access and can see and run certain reports. If not, they can't see anything.
  • I love the ability to completely customize reports, graphs, dashboards, portals, etc... We can finetune anything to any data and present it in anyway we see fit and do it quickly. Far quicker turn around then SAP Crystal Reports or any other comparable BI platform.
  • Very high reliability and uptime. No other BI product comes close. It's basically set it and forget it. It runs like a tank.
David Maillie profile photo

Cons

9 Spokes

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
No photo available

WebFOCUS

  • Learning curve - internal knowledge of WebFOCUS required to maximize use of platform
  • UI outdated - in a modern age of web-based services, the user interface is outdated
No photo available

Likelihood to Renew

9 Spokes

No score
No answers yet
No answers on this topic

WebFOCUS

WebFOCUS 8.6
Based on 5 answers
This software is deeply engrained with my organization and has become a tool that would not easily be replaced without spending more money and resources to get the same results. License cost is comparable to other report writing tools and the capabilities are greater than the competition without having to buy multiple apps to do the same thing.
No photo available

Usability

9 Spokes

No score
No answers yet
No answers on this topic

WebFOCUS

WebFOCUS 10.0
Based on 2 answers
Best BI tool/product I have used. The others don't compare overall. Some can look fancier, but when you actually use them with large data and data from numerous systems/sources that is where most of the competition falls away. I also don't like downtime. I have basically none for a large user base with WebFocus. Even SAP Crystal Reports went down for 4 days once - 4 days because the admin password got locked out due to a glitch and we had zero reports for 4 days. WebFocus has never had more than a few minutes of downtime. It's like a tank that just keeps rolling. There is no other choice for reliable BI.
David Maillie profile photo

Reliability and Availability

9 Spokes

No score
No answers yet
No answers on this topic

WebFOCUS

WebFOCUS 9.0
Based on 1 answer
Tracking availability formally for almost two years and we are at 99.8%
No photo available

Support

9 Spokes

9 Spokes 5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
No photo available

WebFOCUS

WebFOCUS 10.0
Based on 2 answers
They have extremely knowledgeable techs that I have worked with over the years. Some have actually become really good friends of mine. I see them often at local user groups and when we show them how we are using their tools to save millions of dollars throughout the company
David Maillie profile photo

Online Training

9 Spokes

No score
No answers yet
No answers on this topic

WebFOCUS

WebFOCUS 6.0
Based on 1 answer
It's hit and miss, the last class was overcrowded and people were having trouble connecting which took up much of the time. Instructors vary
No photo available

Implementation

9 Spokes

No score
No answers yet
No answers on this topic

WebFOCUS

WebFOCUS 8.0
Based on 1 answer
Plan ahead on what data will be accessible and the type of security required on the database and if you will want to use security that is built into the software. It is worth consulting with the vendor on what your plan is and how they recommend you proceed in order to get results you are happy with.
No photo available

Alternatives Considered

9 Spokes

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
No photo available

WebFOCUS

Haven't used any and not even think of using any. We are very much satisfied with WebFocus.
Kamesh Gopalan profile photo

Return on Investment

9 Spokes

No answers on this topic

WebFOCUS

  • Identify the problem easily through our dashboards. Faster action can taken through that.
  • User satisfaction.
  • Providing good service to the customer.
Kamesh Gopalan profile photo

Screenshots

Pricing Details

9 Spokes

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

WebFOCUS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison