What users are saying about
2 Ratings
26 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8 out of 101
26 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.6 out of 101

Add comparison

Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
No photo available

WebFOCUS

WebFOCUS is a good comprehensive tool for BI for companies. I feel that scenarios where you want the user to interact and be able to ingest data in different formats would be a good use of the tool. Performing data discovery is easier with InfoAssist, especially the most recent versions, and allows users to customize their views and provide comments.
No photo available

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
WebFOCUS
8.8
Customizable dashboards
9 Spokes
9.0
WebFOCUS
9.6
Pixel Perfect reports
9 Spokes
WebFOCUS
9.5
Report Formatting Templates
9 Spokes
WebFOCUS
7.4

Ad-hoc Reporting

9 Spokes
7.0
WebFOCUS
8.4
Drill-down analysis
9 Spokes
7.0
WebFOCUS
9.2
Formatting capabilities
9 Spokes
WebFOCUS
8.8
Integration with R or other statistical packages
9 Spokes
WebFOCUS
7.7
Report sharing and collaboration
9 Spokes
WebFOCUS
8.1

Data Discovery and Visualization

9 Spokes
10.0
WebFOCUS
9.8
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
WebFOCUS
9.9
Location Analytics / Geographic Visualization
9 Spokes
WebFOCUS
9.9
Predictive Analytics
9 Spokes
WebFOCUS
9.6

Access Control and Security

9 Spokes
9.0
WebFOCUS
9.4
Multi-User Support (named login)
9 Spokes
9.0
WebFOCUS
9.6
Role-Based Security Model
9 Spokes
WebFOCUS
8.8
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
WebFOCUS
9.6
Single Sign-On (SSO)
9 Spokes
WebFOCUS
9.6

Mobile Capabilities

9 Spokes
8.0
WebFOCUS
6.2
Responsive Design for Web Access
9 Spokes
6.0
WebFOCUS
9.5
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
WebFOCUS
8.6
Dedicated iOS Application
9 Spokes
WebFOCUS
3.3
Dedicated Android Application
9 Spokes
WebFOCUS
3.3

Report Output and Scheduling

9 Spokes
WebFOCUS
9.1
Publish to Web
9 Spokes
WebFOCUS
9.4
Publish to PDF
9 Spokes
WebFOCUS
9.3
Report Versioning
9 Spokes
WebFOCUS
8.5
Report Delivery Scheduling
9 Spokes
WebFOCUS
8.8
Delivery to Remote Servers
9 Spokes
WebFOCUS
9.4

Application Program Interfaces (APIs) / Embedding

9 Spokes
WebFOCUS
9.3
REST API
9 Spokes
WebFOCUS
10.0
Javascript API
9 Spokes
WebFOCUS
10.0
iFrames
9 Spokes
WebFOCUS
8.0
Themeable User Interface (UI)
9 Spokes
WebFOCUS
9.6
Customizable Platform (Open Source)
9 Spokes
WebFOCUS
9.0

Pros

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
No photo available
  • Webfocus reports all have the option to export to Excel. The excel spreadsheet is always very organized and clean, and the information is very easy to read.
  • Webfocus is able to maintain data from years prior. We can look up what we featured in catalogs and all the sales history attached with it.
  • Webfocus is able to provide support to a variety of departments. For example, our buying team uses it for planning in advance and our marketing team uses the tool to see how categories and products as the selling
No photo available

Cons

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
No photo available
  • The admin console can be a little confusing for new people, but it doesn't take long to figure out where everything lives and how it works.
David Maillie profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
WebFOCUS8.6
Based on 5 answers
This software is deeply engrained with my organization and has become a tool that would not easily be replaced without spending more money and resources to get the same results. License cost is comparable to other report writing tools and the capabilities are greater than the competition without having to buy multiple apps to do the same thing.
No photo available

Usability

No score
No answers yet
No answers on this topic
WebFOCUS10.0
Based on 2 answers
Best BI tool/product I have used. The others don't compare overall. Some can look fancier, but when you actually use them with large data and data from numerous systems/sources that is where most of the competition falls away. I also don't like downtime. I have basically none for a large user base with WebFocus. Even SAP Crystal Reports went down for 4 days once - 4 days because the admin password got locked out due to a glitch and we had zero reports for 4 days. WebFocus has never had more than a few minutes of downtime. It's like a tank that just keeps rolling. There is no other choice for reliable BI.
David Maillie profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
WebFOCUS9.0
Based on 1 answer
Tracking availability formally for almost two years and we are at 99.8%
No photo available

Support

9 Spokes5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
No photo available
WebFOCUS10.0
Based on 2 answers
They have extremely knowledgeable techs that I have worked with over the years. Some have actually become really good friends of mine. I see them often at local user groups and when we show them how we are using their tools to save millions of dollars throughout the company
David Maillie profile photo

Online Training

No score
No answers yet
No answers on this topic
WebFOCUS6.0
Based on 1 answer
It's hit and miss, the last class was overcrowded and people were having trouble connecting which took up much of the time. Instructors vary
No photo available

Implementation

No score
No answers yet
No answers on this topic
WebFOCUS8.0
Based on 1 answer
Plan ahead on what data will be accessible and the type of security required on the database and if you will want to use security that is built into the software. It is worth consulting with the vendor on what your plan is and how they recommend you proceed in order to get results you are happy with.
No photo available

Breadth of Deployment

No answers on this topic
Our organization has about 100 developers distributing reports to an audience of several thousand. In addition there are hundreds of report launch pages on the company's intranet that were created by the various departments that use the tool. The tools is leveraged by finance, engineering, marketing, labor relations, operations, and technical services.
No photo available

Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
No photo available
WebFOCUS has a mature and tested product that speaks well to internal personnel who rely on legacy data systems for day-to-day operations and business processes. It is apparent some newer products provide flexibility in user access with limited previous knowledge or experience and a more modern user interface, but these products do not have the reliability and maturity of WebFOCUS.
No photo available

Collaboration and Sharing

9 Spokes7.0
Based on 1 answer
Access control capabilities are OK. Ease of sharing is great because the app design is made special for that purpose. I haven't dove that far into the app enough to generate reports. Formatting is very flexible because 9 Spokes allows the user to customize how the info is displayed. Security or lack thereof is not a factor for me so I am unable to give feedback on security.
No photo available
WebFOCUS8.8
Based on 12 answers
WF is very good sharing information across the company and it is very easy to deploy a new report and make it available to everyone in the company. Access control is very easy because of some automated processes that we have and an SSO implementation as part of the HR processes. The only issue as a developer is the styling, sometimes it's very hard to make the style perfect and either the PDF and XLS converters are not seamlessly working. Now that I remember, when you export data to XLS is not a native XLS translation. It's kind of a HTML that is opened with Excel. It could be better to be able to work with a native version of XLS to be able to add sheets and more styling that the currently have. We are using WF 7 and I hope that the new version that we are about to use fixes these kind of issues.
No photo available

Data Integration

9 Spokes5.0
Based on 1 answer
I gave 9 Spokes a five because the range of data sources is minimal. Ease of merging data from disparate sources is pretty good for the ones they do support. I just want to have more apps available for arranging on their nice looking interface. Perhaps next year my review for 9 Spokes will be better than 5
No photo available
WebFOCUS9.5
Based on 12 answers
I know that WF can talk to different DB sources but the creation of these connections is not part of my scope. We have a department that handles this for us and we only use the connections already created. When we need a new one we ask them to make them available for us. I have had no issues with the connections and I can use different sources in a single data mart.
No photo available

Return on Investment

No answers on this topic
  • Identify the problem easily through our dashboards. Faster action can taken through that.
  • User satisfaction.
  • Providing good service to the customer.
Kamesh Gopalan profile photo

Screenshots

Pricing Details

9 Spokes

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

WebFOCUS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details