What users are saying about
2 Ratings
Top Rated
64 Ratings
2 Ratings
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Score 8 out of 101
Top Rated
64 Ratings
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Score 9.1 out of 101

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Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
No photo available

InsightSquared

-Explain your sales environment-What data is most important for your team to see on a regular basis?-What metrics is the sales team being graded on?-What tools do you currently have in place that can feed into InsightSquared? You need to make sure you already have a sales environment that is set and InsightSquared will basically report on it's performance.
Mona Trabelsi profile photo

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
InsightSquared
Customizable dashboards
9 Spokes
9.0
InsightSquared

Ad-hoc Reporting

9 Spokes
7.0
InsightSquared
Drill-down analysis
9 Spokes
7.0
InsightSquared

Data Discovery and Visualization

9 Spokes
10.0
InsightSquared
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
InsightSquared

Access Control and Security

9 Spokes
9.0
InsightSquared
Multi-User Support (named login)
9 Spokes
9.0
InsightSquared

Mobile Capabilities

9 Spokes
8.0
InsightSquared
Responsive Design for Web Access
9 Spokes
6.0
InsightSquared
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
InsightSquared

Pros

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
No photo available
  • Cross-object reporting in conjunction with Salesforce allows us to see a broader analysis of our database as a whole (leads, contacts, opportunities...).
  • Retroactive reporting so that we can see at any given time in history what leads hit what success, which Salesforce lacks.
  • Emailable dashboards filled with customized reports.
Sarah Mayer profile photo

Cons

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
No photo available
  • Flexibility to change the standard reports
  • Better guides to how to interpret the data that is shown in their standard reporting suite
Christian Danish profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
InsightSquared8.5
Based on 25 answers
It has become a big part of our daily work flow and decision making process
Adam Goyette profile photo

Usability

No score
No answers yet
No answers on this topic
InsightSquared8.2
Based on 2 answers
lots of data available and very easy to change filters. it is very intuitive. The dashboards are great quick indications of where you, the team and and the company
Kerstin Barthelmes profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
InsightSquared8.4
Based on 3 answers
Every time I go to use InsightSquared it has been available and fully functional
Alex Unruh profile photo

Support

9 Spokes5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
No photo available
No score
No answers yet
No answers on this topic

Breadth of Deployment

No answers on this topic
Across all of Marketing and Sales
Adam Goyette profile photo

Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
No photo available
InsightSquared was implemented before I was hired with the company. But from what I heard there weren't other products that really compared nor fulfilled the needs of our teams
Shelby Aitkenhead profile photo

Collaboration and Sharing

9 Spokes7.0
Based on 1 answer
Access control capabilities are OK. Ease of sharing is great because the app design is made special for that purpose. I haven't dove that far into the app enough to generate reports. Formatting is very flexible because 9 Spokes allows the user to customize how the info is displayed. Security or lack thereof is not a factor for me so I am unable to give feedback on security.
No photo available
InsightSquared9.4
Based on 34 answers
I haven't taken advantage of these tools much yet.
Aidan Ryan profile photo

Data Integration

9 Spokes5.0
Based on 1 answer
I gave 9 Spokes a five because the range of data sources is minimal. Ease of merging data from disparate sources is pretty good for the ones they do support. I just want to have more apps available for arranging on their nice looking interface. Perhaps next year my review for 9 Spokes will be better than 5
No photo available
InsightSquared8.3
Based on 34 answers
I do not utilize this feature so I cannot comment.
Justina Lam profile photo

Pricing Details

9 Spokes

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
9 Spokes Editions & Modules
9 Spokes
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

InsightSquared

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
InsightSquared Editions & Modules
InsightSquared
Modules
Financial Data (QuickBooks)
Contact Us
Support Data (Zendesk)
$502
Telephony Data (Synety)
$102
2. Per User per Month
Additional Pricing Details