What users are saying about

9 Spokes

2 Ratings

InsightSquared

Top Rated
61 Ratings

9 Spokes

2 Ratings
Score 8 out of 101

InsightSquared

Top Rated
61 Ratings
Score 9.1 out of 101

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Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
No photo available

InsightSquared

If all of your data isn't consolidated in one place, this product is less appropriate. If your company or team structure isn't yet developed to the point where you have well defined sales targets based on historical data and accurate forecasting, many of the benefits of Insight Squared's data analysis could be lost on you. Ask yourself first if your sales team is at the point where you're ready to utilise data analytics to scale your sales effectively.
Henry Hayes profile photo

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
InsightSquared
Customizable dashboards
9 Spokes
9.0
InsightSquared

Ad-hoc Reporting

9 Spokes
7.0
InsightSquared
Drill-down analysis
9 Spokes
7.0
InsightSquared

Data Discovery and Visualization

9 Spokes
10.0
InsightSquared
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
InsightSquared

Access Control and Security

9 Spokes
9.0
InsightSquared
Multi-User Support (named login)
9 Spokes
9.0
InsightSquared

Mobile Capabilities

9 Spokes
8.0
InsightSquared
Responsive Design for Web Access
9 Spokes
6.0
InsightSquared
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
InsightSquared

Pros

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
No photo available
  • Provides an at a glance look at sales health over a predefined period
  • Gives access to a dashboard tracking individual sales performance
  • Consolidates and cleanses sales data from Salesforce
Henry Hayes profile photo

Cons

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
No photo available
  • I know this is something they have in process, but I would love to be able to customize reports myself. The support team is always super responsive and makes sure that we're taken care of. But, it would be great to just be able to log in and change the small things myself.
  • I recently downloaded the InsightSquared app to my phone, and I'd like to see more functionality there. Currently. You are only able to see dashboards that have a already been created.
Amanda Matczynski profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
InsightSquared8.5
Based on 25 answers
I think especially because we haven't quite figured out all of the ways InsightSquared can work for us, we will be renewing. Ideally, we'd like to be using the SaaS metrics and revenue forecasting reports. But, that's going to take some major work on our part to configure our data correctly.
Amanda Matczynski profile photo

Usability

No score
No answers yet
No answers on this topic
InsightSquared8.2
Based on 2 answers
lots of data available and very easy to change filters. it is very intuitive. The dashboards are great quick indications of where you, the team and and the company
Kerstin Barthelmes profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
InsightSquared8.4
Based on 3 answers
Every time I go to use InsightSquared it has been available and fully functional
Alex Unruh profile photo

Support

9 Spokes5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
No photo available
No score
No answers yet
No answers on this topic

Breadth of Deployment

No answers on this topic
Everybody in sales and senior management use it.
Thorben Grosser profile photo

Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
No photo available
I'm unfamiliar with competitor products
Henry Hayes profile photo

Collaboration and Sharing

9 Spokes7.0
Based on 1 answer
Access control capabilities are OK. Ease of sharing is great because the app design is made special for that purpose. I haven't dove that far into the app enough to generate reports. Formatting is very flexible because 9 Spokes allows the user to customize how the info is displayed. Security or lack thereof is not a factor for me so I am unable to give feedback on security.
No photo available
InsightSquared9.3
Based on 34 answers
Insightsquared provides a easy way to share reports and data. One feature that has proved useful is the ability to email reports to non-InsightSquared users. This allows our executives who do not need day to day access to InsightSquared visibility into the same reports. The formatting is limited based on the standard setup but the support team has always been helpful in assisting with finding solutions and work arounds.
Steve Kim profile photo

Data Integration

9 Spokes5.0
Based on 1 answer
I gave 9 Spokes a five because the range of data sources is minimal. Ease of merging data from disparate sources is pretty good for the ones they do support. I just want to have more apps available for arranging on their nice looking interface. Perhaps next year my review for 9 Spokes will be better than 5
No photo available
InsightSquared8.3
Based on 34 answers
Our CRM is Salesforce and the integration has been seamless. We have not had any issues as far as pulling data from Salesforce. I can't speak to merging data from other sources as we do not integrate our ERP system to Salesforce or any other application. The timeliness of data from Salesforce has never been an issue
Steve Kim profile photo

Pricing Details

9 Spokes

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
9 Spokes Editions & Modules
9 Spokes
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

InsightSquared

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
InsightSquared Editions & Modules
InsightSquared
Modules
Financial Data (QuickBooks)
Contact Us
Support Data (Zendesk)
$502
Telephony Data (Synety)
$102
2. Per User per Month
Additional Pricing Details