What users are saying about
2 Ratings
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Score 9.1 out of 100
82 Ratings
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Score 8.7 out of 100

Feature Set Ratings

    BI Standard Reporting

    9.0

    9 Spokes

    90%

    InsightSquared Sales Analytics

    Feature Set Not Supported
    N/A
    9 Spokes ranks higher in 1/1 features

    Customizable dashboards

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Ad-hoc Reporting

    7.0

    9 Spokes

    70%

    InsightSquared Sales Analytics

    Feature Set Not Supported
    N/A
    9 Spokes ranks higher in 1/1 features

    Drill-down analysis

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Data Discovery and Visualization

    10.0

    9 Spokes

    100%

    InsightSquared Sales Analytics

    Feature Set Not Supported
    N/A
    9 Spokes ranks higher in 1/1 features

    Pre-built visualization formats (heatmaps, scatter plots etc.)

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Access Control and Security

    9.0

    9 Spokes

    90%

    InsightSquared Sales Analytics

    Feature Set Not Supported
    N/A
    9 Spokes ranks higher in 1/1 features

    Multi-User Support (named login)

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Mobile Capabilities

    8.0

    9 Spokes

    80%

    InsightSquared Sales Analytics

    Feature Set Not Supported
    N/A
    9 Spokes ranks higher in 2/2 features

    Responsive Design for Web Access

    6.0
    60%
    1 Rating
    N/A
    0 Ratings

    Dashboard / Report / Visualization Interactivity on Mobile

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • InsightSquared Sales Analytics is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    7.0

    9 Spokes

    70%
    1 Rating
    7.8

    InsightSquared Sales Analytics

    78%
    43 Ratings

    Likelihood to Renew

    9 Spokes

    N/A
    0 Ratings
    8.5

    InsightSquared Sales Analytics

    85%
    25 Ratings

    Usability

    9 Spokes

    N/A
    0 Ratings
    7.5

    InsightSquared Sales Analytics

    75%
    4 Ratings

    Availability

    9 Spokes

    N/A
    0 Ratings
    8.4

    InsightSquared Sales Analytics

    84%
    6 Ratings

    Performance

    9 Spokes

    N/A
    0 Ratings
    9.1

    InsightSquared Sales Analytics

    91%
    2 Ratings

    Support Rating

    5.0

    9 Spokes

    50%
    2 Ratings
    7.5

    InsightSquared Sales Analytics

    75%
    2 Ratings

    Implementation Rating

    9 Spokes

    N/A
    0 Ratings
    9.1

    InsightSquared Sales Analytics

    91%
    2 Ratings

    Product Scalability

    9 Spokes

    N/A
    0 Ratings
    8.2

    InsightSquared Sales Analytics

    82%
    1 Rating

    Likelihood to Recommend

    9 Spokes

    Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
    Anonymous | TrustRadius Reviewer

    InsightSquared Sales Analytics

    InsightSquared has been a great tool for quick reference dashboards for the whole organization and teams within the sales org. It presents a standardized individual dashboard for all the reps on the team. It doesn't fare well when trying to deep dive things like campaign and lead source inquiries, as well as activities associated with that opportunity.
    Anonymous | TrustRadius Reviewer

    Pros

    9 Spokes

    • Grouping several apps in one place for easy viewing.
    • Clean dashboard interface that looks uncluttered when viewing several apps at once.
    • Setting up the apps is a breeze when the platform supports them.
    Anonymous | TrustRadius Reviewer

    InsightSquared Sales Analytics

    • The dashboard is amazing: easily customize your view so you can view all the data that is most relevant to you at a glance
    • Sales metrics: see how you are comparing to your peers, from every possible angle. InsightSquared gathers all the data you need to know, want to know, and didn't even know you wanted!
    • Predictive statistics and the likelihood of a deal to fail or succeed is quite useful in a sales environment where time efficiency is key. Need to know what deals to focus on? You can see exactly what deals need more TLC, which ones are likely to close, and which ones to stop wasting time on.
    Mona Trabelsi | TrustRadius Reviewer

    Cons

    9 Spokes

    • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
    • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
    Anonymous | TrustRadius Reviewer

    InsightSquared Sales Analytics

    • I know this is something they have in process, but I would love to be able to customize reports myself. The support team is always super responsive and makes sure that we're taken care of. But, it would be great to just be able to log in and change the small things myself.
    • I recently downloaded the InsightSquared app to my phone, and I'd like to see more functionality there. Currently. You are only able to see dashboards that have a already been created.
    Amanda Matczynski | TrustRadius Reviewer

    Pricing Details

    9 Spokes

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    9 Spokes Editions & Modules

    Additional Pricing Details
    9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

    InsightSquared Sales Analytics

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $65 per month

    InsightSquared Sales Analytics Editions & Modules

    Modules
    Financial Data (QuickBooks)Contact Us
    Support Data (Zendesk)$50
    Telephony Data (Synety)$10
    1. none
    Additional Pricing Details

    Likelihood to Renew

    9 Spokes

    No score
    No answers yet
    No answers on this topic

    InsightSquared Sales Analytics

    InsightSquared Sales Analytics 8.5
    Based on 25 answers
    InsightSquared has been hugely beneficial to us, and to me in particular as someone outside of our sales team to gain insight into how our sales team and company is performing and how our overall health is. They offer fantastic customer support and have a great community to assist in your implementation of the product.
    Henry Hayes | TrustRadius Reviewer

    Usability

    9 Spokes

    No score
    No answers yet
    No answers on this topic

    InsightSquared Sales Analytics

    InsightSquared Sales Analytics 7.5
    Based on 4 answers
    InsightSquared is easy to use overall. Running reports and creating dashboards is quick and easy - drag and drop functionality. All reports have multi-filter options allowing you to drill down into your data. Scorecards for employees help show how quickly a rep can start selling after they join your team. Activity ratios provide insight into what it takes from a KPI standpoint to close a deal.
    Lindsey Hunt | TrustRadius Reviewer

    Reliability and Availability

    9 Spokes

    No score
    No answers yet
    No answers on this topic

    InsightSquared Sales Analytics

    InsightSquared Sales Analytics 8.4
    Based on 6 answers
    Every time I go to use InsightSquared it has been available and fully functional
    Alex Unruh | TrustRadius Reviewer

    Performance

    9 Spokes

    No score
    No answers yet
    No answers on this topic

    InsightSquared Sales Analytics

    InsightSquared Sales Analytics 9.1
    Based on 2 answers
    Josh Costello | TrustRadius Reviewer

    Support Rating

    9 Spokes

    9 Spokes 5.0
    Based on 2 answers
    Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
    Anonymous | TrustRadius Reviewer

    InsightSquared Sales Analytics

    InsightSquared Sales Analytics 7.5
    Based on 2 answers
    InsightSquared is not always quick to respond or to provide a solution when a bug or issue arrives. Many times we've seen issues linger for over a week before a resolution is provided. The bugs were typical with a field that wasn't mapped correctly from Salesforce to an option in InsightSquared.
    Lindsey Hunt | TrustRadius Reviewer

    Alternatives Considered

    9 Spokes

    I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
    Anonymous | TrustRadius Reviewer

    InsightSquared Sales Analytics

    I was not involved in our purchasing of this platform, so comparing it is difficult. This being said, it's most similar to constantly running reports in Salesforce, probably. SFDC offers more flexibility, obviously, but InsightSquared offers better visualization, less report updating, and more features dedicated to making analytics more enjoyable. It's worth the cost of the platform to save your admin time in reporting.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    9 Spokes

    No answers on this topic

    InsightSquared Sales Analytics

    • Fast, accurate insight into the business (positive)
    • Provides data useful in performance management (positive)
    • Easy to export reports and diagrams for board reporting (positive)
    • Lack of insight into KPIs other than $ pipeline (negative)
    Lindsey Hunt | TrustRadius Reviewer

    Screenshots

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