What users are saying about

9 Spokes

2 Ratings

Izenda

2 Ratings

9 Spokes

2 Ratings
Score 8 out of 101

Izenda

2 Ratings
Score 7.3 out of 101

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Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
No photo available

Izenda

White labeling/OEM scenarios are where Izenda shines. It's a nice solution and they have a good handle on the pricing. The system is customizable enough to do everything that's needed. We view it like unfinished furniture where we have to put the finishing touches on the system in order to make it work for our use case. Where it falls a bit is in usability. There are some rough edges which have to be coded around.
No photo available

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
Izenda
7.7
Customizable dashboards
9 Spokes
9.0
Izenda
7.0
Pixel Perfect reports
9 Spokes
Izenda
8.0
Report Formatting Templates
9 Spokes
Izenda
8.0

Ad-hoc Reporting

9 Spokes
7.0
Izenda
7.7
Drill-down analysis
9 Spokes
7.0
Izenda
7.0
Formatting capabilities
9 Spokes
Izenda
8.0
Report sharing and collaboration
9 Spokes
Izenda
8.0

Data Discovery and Visualization

9 Spokes
10.0
Izenda
7.3
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
Izenda
8.0
Location Analytics / Geographic Visualization
9 Spokes
Izenda
8.0
Predictive Analytics
9 Spokes
Izenda
6.0

Access Control and Security

9 Spokes
9.0
Izenda
8.0
Multi-User Support (named login)
9 Spokes
9.0
Izenda
8.0
Role-Based Security Model
9 Spokes
Izenda
8.0
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
Izenda
8.0

Mobile Capabilities

9 Spokes
8.0
Izenda
8.0
Responsive Design for Web Access
9 Spokes
6.0
Izenda
8.0
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
Izenda
8.0

Report Output and Scheduling

9 Spokes
Izenda
8.0
Publish to Web
9 Spokes
Izenda
8.0
Publish to PDF
9 Spokes
Izenda
8.0
Report Versioning
9 Spokes
Izenda
9.0
Report Delivery Scheduling
9 Spokes
Izenda
7.0

Pros

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
No photo available
  • User and tenant management is excellent. It is very simple to implement and easy to manage.
  • The configurability and customizability are excellent. We have access to all aspects of the system and have rebranded and configured single sign on. The users really like it.
  • Reports and visualizations work. There's lots of flexibility and users enjoy creating reports themselves.
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Cons

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
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  • They are in rapid development mode and some of the releases have had QA problems. The offering is quite young so this is expected.
  • There are several usability issues like sorting and other basic items which others have solved. This is an area of improvement when compared to other, more refined BI tools. We communicate in grids and the grid controls need some work.
  • Support responsiveness is as advertised but a bit slow when compared to other vendors we work with. In other words, they say they'll get back to us in 48 hours and they do what they say but we'd appreciate faster responses.
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Support

9 Spokes5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
No photo available
We compared to other end user tools like Qlik, Tableau and Power BI. These tools are very refined but not positioned for OEM/Embedded use cases. The closest we came was logi and Birst and the price and business model of Izenda was much more appealing
No photo available

Collaboration and Sharing

9 Spokes7.0
Based on 1 answer
Access control capabilities are OK. Ease of sharing is great because the app design is made special for that purpose. I haven't dove that far into the app enough to generate reports. Formatting is very flexible because 9 Spokes allows the user to customize how the info is displayed. Security or lack thereof is not a factor for me so I am unable to give feedback on security.
No photo available
Izenda8.0
Based on 1 answer
Easy to share and collaborate with emails. Dashboard presentation is also quite nice. Limited capabilities beyond that
No photo available

Data Integration

9 Spokes5.0
Based on 1 answer
I gave 9 Spokes a five because the range of data sources is minimal. Ease of merging data from disparate sources is pretty good for the ones they do support. I just want to have more apps available for arranging on their nice looking interface. Perhaps next year my review for 9 Spokes will be better than 5
No photo available
Izenda7.0
Based on 1 answer
Overwhelmingly SQL with recent addition of Redshift. Multiple sources can be merged but it's better done elsewhere for speed
No photo available

Pricing Details

9 Spokes

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

Izenda

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details
No per user or core fees, unlimited use licensing for production and non-production instances.