What users are saying about
2 Ratings
6 Ratings
2 Ratings
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Score 8.8 out of 100
6 Ratings
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Score 6.7 out of 100

Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
Anonymous | TrustRadius Reviewer

Keen

To run more visual, analytical models, it is great. Leave the statistics to your other programs.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
Keen
6.2
Customizable dashboards
9 Spokes
9.0
Keen
7.3
Pixel Perfect reports
9 Spokes
Keen
6.0
Report Formatting Templates
9 Spokes
Keen
5.4

Ad-hoc Reporting

9 Spokes
7.0
Keen
6.0
Drill-down analysis
9 Spokes
7.0
Keen
Formatting capabilities
9 Spokes
Keen
7.5
Integration with R or other statistical packages
9 Spokes
Keen
4.0
Report sharing and collaboration
9 Spokes
Keen
6.5

Data Discovery and Visualization

9 Spokes
10.0
Keen
6.9
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
Keen
8.7
Location Analytics / Geographic Visualization
9 Spokes
Keen
8.0
Predictive Analytics
9 Spokes
Keen
4.0

Access Control and Security

9 Spokes
9.0
Keen
4.6
Multi-User Support (named login)
9 Spokes
9.0
Keen
4.0
Role-Based Security Model
9 Spokes
Keen
5.5
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
Keen
4.3

Mobile Capabilities

9 Spokes
8.0
Keen
6.7
Responsive Design for Web Access
9 Spokes
6.0
Keen
6.7
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
Keen
6.7
Dedicated iOS Application
9 Spokes
Keen
7.3
Dedicated Android Application
9 Spokes
Keen
6.0

Report Output and Scheduling

9 Spokes
Keen
7.6
Publish to Web
9 Spokes
Keen
8.0
Publish to PDF
9 Spokes
Keen
10.0
Report Versioning
9 Spokes
Keen
8.0
Report Delivery Scheduling
9 Spokes
Keen
7.0
Delivery to Remote Servers
9 Spokes
Keen
5.0

Application Program Interfaces (APIs) / Embedding

9 Spokes
Keen
6.8
REST API
9 Spokes
Keen
4.7
Javascript API
9 Spokes
Keen
9.0
iFrames
9 Spokes
Keen
6.0
Java API
9 Spokes
Keen
8.0
Themeable User Interface (UI)
9 Spokes
Keen
6.5
Customizable Platform (Open Source)
9 Spokes
Keen
6.5

Pros

9 Spokes

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
Anonymous | TrustRadius Reviewer

Keen

  • It has been great for configuring and representing data trends for our own company as well as our clients.
  • It is very helpful for viewing and understanding trends within our own datasets without being too overwhelming
  • The user interface is very streamlined and doesn't take too long to learn so there isn't a lot of time wasted.
Anonymous | TrustRadius Reviewer

Cons

9 Spokes

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
Anonymous | TrustRadius Reviewer

Keen

  • Cost is a little much for something we could do in house, given, it would take us much longer
  • Would be better to be more compatible with other analytical software
  • Could improve on code editing capabilities
Shelby Bowden | TrustRadius Reviewer

Support Rating

9 Spokes

9 Spokes 5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
Anonymous | TrustRadius Reviewer

Keen

No score
No answers yet
No answers on this topic

Alternatives Considered

9 Spokes

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
Anonymous | TrustRadius Reviewer

Keen

They have minor similarities, so they are not easily comparable. Keen is one of a kind and does not have a great alternative. It just needs a little work and developers will be addicted to it.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

9 Spokes

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Keen

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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