9 Spokes vs. Magento BI

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
9 Spokes
Score 10.0 out of 10
N/A
9 Spokes is a smart dashboard that is designed to help companies see their business more clearly. Key metrics across essential areas of the user’s business are displayed in one place, revealing exactly how it's performing. The vendor’s value proposition is that 9 Spokes makes it easier for companies to make the right calls to manage or grow their business. According to the vendor, key benefits for SMEs include: One smart dashboard for your cloud business apps…N/A
Magento BI
Score 8.3 out of 10
N/A
Magento BI (formerly RJMetrics) is an ecommerce analytics solution that provides data pipeline, warehouse and visualization capabilities. It was acquired by Magento, and is now owned and supported by Adobe.N/A
Pricing
9 SpokesMagento BI
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
9 SpokesMagento BI
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.
More Pricing Information
Features
9 SpokesMagento BI
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
9 Spokes
9.0
1 Ratings
9% above category average
Magento BI
9.0
2 Ratings
9% above category average
Customizable dashboards9.01 Ratings9.02 Ratings
Pixel Perfect reports00 Ratings9.02 Ratings
Report Formatting Templates00 Ratings9.02 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
9 Spokes
7.0
1 Ratings
15% below category average
Magento BI
9.3
2 Ratings
14% above category average
Drill-down analysis7.01 Ratings9.02 Ratings
Formatting capabilities00 Ratings9.02 Ratings
Integration with R or other statistical packages00 Ratings9.01 Ratings
Report sharing and collaboration00 Ratings10.02 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
9 Spokes
10.0
1 Ratings
21% above category average
Magento BI
9.0
2 Ratings
11% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)10.01 Ratings9.02 Ratings
Location Analytics / Geographic Visualization00 Ratings9.01 Ratings
Predictive Analytics00 Ratings9.01 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
9 Spokes
9.0
1 Ratings
4% above category average
Magento BI
8.5
2 Ratings
1% below category average
Multi-User Support (named login)9.01 Ratings9.02 Ratings
Role-Based Security Model00 Ratings8.02 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.02 Ratings
Single Sign-On (SSO)00 Ratings9.01 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
9 Spokes
8.0
1 Ratings
1% above category average
Magento BI
9.0
1 Ratings
12% above category average
Responsive Design for Web Access6.01 Ratings9.01 Ratings
Dashboard / Report / Visualization Interactivity on Mobile10.01 Ratings9.01 Ratings
Mobile Application00 Ratings9.01 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
9 Spokes
-
Ratings
Magento BI
9.0
1 Ratings
7% above category average
Publish to Web00 Ratings9.01 Ratings
Publish to PDF00 Ratings9.01 Ratings
Report Versioning00 Ratings9.01 Ratings
Report Delivery Scheduling00 Ratings9.01 Ratings
Delivery to Remote Servers00 Ratings9.01 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
9 Spokes
-
Ratings
Magento BI
9.2
1 Ratings
15% above category average
REST API00 Ratings9.01 Ratings
Javascript API00 Ratings9.01 Ratings
iFrames00 Ratings9.01 Ratings
Java API00 Ratings9.01 Ratings
Themeable User Interface (UI)00 Ratings9.01 Ratings
Customizable Platform (Open Source)00 Ratings10.01 Ratings
Best Alternatives
9 SpokesMagento BI
Small Businesses
BrightGauge
BrightGauge
Score 8.9 out of 10
BrightGauge
BrightGauge
Score 8.9 out of 10
Medium-sized Companies
Reveal
Reveal
Score 9.9 out of 10
Reveal
Reveal
Score 9.9 out of 10
Enterprises
TIBCO Jaspersoft Community Edition
TIBCO Jaspersoft Community Edition
Score 9.7 out of 10
TIBCO Jaspersoft Community Edition
TIBCO Jaspersoft Community Edition
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
9 SpokesMagento BI
Likelihood to Recommend
7.0
(1 ratings)
9.0
(2 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
5.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
9 SpokesMagento BI
Likelihood to Recommend
9 Spokes International Limited
Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
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Adobe
A company or organization that is in contact with the customer and wants to examine customer behavior in the purchase and selection of products and services should use this platform. It does not matter how many advertising tools and referral links or social media campaigns you use to attract customers. In any case, Magento BI integrates all the information and DB as a single platform and provides you with the best reports. Potential customers can be positioned according to location, city, country. Now we know exactly which product is most popular and where to put our advertising costs on which site or social network has the most audience.
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Pros
9 Spokes International Limited
  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
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Adobe
  • It is relatively easy to manipulate the time period in which you want to see your report. This is important for our business because we are constantly analyzing sales month over month, quarter over quarter, and year over year. RJ makes it easy to toggle between these time ranges on the same report.
  • The visualizers available for reports are what you would expect out of a product like this. You have the ability to view your results in tables and a multitude of charts.
  • The ability to customize dashboards and rearrange reports quickly is great and intuitive!
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Cons
9 Spokes International Limited
  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
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Adobe
  • Educational videos and tutorials must be more simpler and more understandable language with subtitles
  • There should be the ability to select graphic diagrams with different shapes and graphs
  • The basic features of the Essential Paln can be increased with the current price so that startup companies can better use the features of this platform.
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Usability
9 Spokes International Limited
No answers on this topic
Adobe
In addition to its features, it has made the Magento Commerce platform much better, more functional, and smarter, and through Magento BI dashboard they know very well what reports have been sent and all our business tools are summarized in one business platform. The ability to share report results is very popular and useful, and you can share content with anyone anywhere in the world.
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Support Rating
9 Spokes International Limited
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
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Adobe
The very strong and knowledgeable support team and great help forums and documents, any questions and cases will be answered immediately or checked through tickets and resolved quickly. It is also possible to send comments and changes. Or our team , fast response and after-sales cooperation of the service company is always more than the product itself and its quality, and we want the service and support to support our interests.
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Alternatives Considered
9 Spokes International Limited
I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
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Adobe
The advantage of Magento BI is easier compatibility and adaptation with Adobe platforms and easier installation, configuration and customization with Mojto Store Builder and its various caskets, and I am very satisfied with it now and in every way I think it is a very good platform for integration in reporting.
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Return on Investment
9 Spokes International Limited
No answers on this topic
Adobe
  • Very comprehensive and complete reports that give us a lot of information about the customer
  • Easy integration and features of pulling data directly from our recorded customer database
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ScreenShots

9 Spokes Screenshots

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