What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 2 reviews and ratings
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.3 out of 100
Based on 8 reviews and ratings
Likelihood to Recommend
9 Spokes
Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.

Verified User
Contributor in Other
Media Production Company, 1-10 employeesMagellan BI & Reporting
iHub is a decent enough environment that it serves our needs. We can have unlimited users and it can tie into AD although we do not use that feature currently. It is a decent place to store all of the reports in one location, even though for us it is not visually appealing to the end users.iHub is not a place where you want to create robust/interactive dashboards for end users to drill through and follow a "story".
Report Developer/Designer
PhototypeGraphic Design, 201-500 employees
Feature Rating Comparison
BI Standard Reporting
9 Spokes
9.0
Magellan BI & Reporting
5.0
Customizable dashboards
9 Spokes
9.0
Magellan BI & Reporting
2.0
Pixel Perfect reports
9 Spokes
—
Magellan BI & Reporting
7.0
Report Formatting Templates
9 Spokes
—
Magellan BI & Reporting
6.0
Ad-hoc Reporting
9 Spokes
7.0
Magellan BI & Reporting
7.7
Drill-down analysis
9 Spokes
7.0
Magellan BI & Reporting
6.0
Formatting capabilities
9 Spokes
—
Magellan BI & Reporting
9.0
Report sharing and collaboration
9 Spokes
—
Magellan BI & Reporting
8.0
Data Discovery and Visualization
9 Spokes
10.0
Magellan BI & Reporting
7.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
Magellan BI & Reporting
7.0
Location Analytics / Geographic Visualization
9 Spokes
—
Magellan BI & Reporting
7.0
Access Control and Security
9 Spokes
9.0
Magellan BI & Reporting
8.7
Multi-User Support (named login)
9 Spokes
9.0
Magellan BI & Reporting
10.0
Role-Based Security Model
9 Spokes
—
Magellan BI & Reporting
6.0
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
—
Magellan BI & Reporting
10.0
Mobile Capabilities
9 Spokes
8.0
Magellan BI & Reporting
—
Responsive Design for Web Access
9 Spokes
6.0
Magellan BI & Reporting
—
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
Magellan BI & Reporting
—
Report Output and Scheduling
9 Spokes
—
Magellan BI & Reporting
8.0
Publish to Web
9 Spokes
—
Magellan BI & Reporting
10.0
Publish to PDF
9 Spokes
—
Magellan BI & Reporting
10.0
Report Delivery Scheduling
9 Spokes
—
Magellan BI & Reporting
6.0
Delivery to Remote Servers
9 Spokes
—
Magellan BI & Reporting
6.0
Application Program Interfaces (APIs) / Embedding
9 Spokes
—
Magellan BI & Reporting
7.0
REST API
9 Spokes
—
Magellan BI & Reporting
7.0
Javascript API
9 Spokes
—
Magellan BI & Reporting
9.0
Java API
9 Spokes
—
Magellan BI & Reporting
7.0
Themeable User Interface (UI)
9 Spokes
—
Magellan BI & Reporting
5.0
Pros
9 Spokes
- Grouping several apps in one place for easy viewing.
- Clean dashboard interface that looks uncluttered when viewing several apps at once.
- Setting up the apps is a breeze when the platform supports them.

Verified User
Contributor in Other
Media Production Company, 1-10 employeesMagellan BI & Reporting
- It is fairly easy to set the sharing rules for a report/dashboard.
- They have a decent amount of time frame options for setting a schedule to generate a report.
- The support is mostly helpful and timely if you have an issue.
Report Developer/Designer
PhototypeGraphic Design, 201-500 employees
Cons
9 Spokes
- Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
- iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.

Verified User
Contributor in Other
Media Production Company, 1-10 employeesMagellan BI & Reporting
- Setting up a "dashboard" is extremely lacking in functionality. The different chart widgets you place on the page do not interact with each other. When you select an item from one do not expect it to highlight or filter another.
- The speed and stability are not great, but maybe that is just our environment not being up to snuff...even though we are above the "recommended" settings.
- The main GUI for a user is TERRIBLE. You log into a File Tree format where you have to navigate folders to reach the correct dashboard. There are ways around this, but it would either require an expensive payment to the Professional Services team to revamp to UI or another option they gave us was to create the "Default Dashboard" and provide that link to users and in that Dashboard, you use a new tab to include the navigation back to the main screen so that at least on the initial load the user is taken to a friendly looking dashboard instead of a file tree.
Report Developer/Designer
PhototypeGraphic Design, 201-500 employees
Support Rating
9 Spokes
9 Spokes 5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.

Verified User
Contributor in Other
Media Production Company, 1-10 employeesMagellan BI & Reporting
No score
No answers yet
No answers on this topic
Alternatives Considered
9 Spokes
I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.

Verified User
Contributor in Other
Media Production Company, 1-10 employeesMagellan BI & Reporting
Our instance of iHub does not stack up against the other larger BI tools out today. It is a good place to store reports in a central location that allows users to run very specific reports on demand, but it is not a place I would want to store all of my "dashboards". As far as holding individual reports that are specific to an individual need, it is a great tool. If you want to create a report that will be used as a Template for a Form or a Label, iHub is a good choice to store and schedule the report or call it via API to generate it and return it to your calling app.
Report Developer/Designer
PhototypeGraphic Design, 201-500 employees
Screenshots
Pricing Details
9 Spokes
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Magellan BI & Reporting
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No