What users are saying about
2 Ratings
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Score 8.8 out of 100
8 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
Anonymous | TrustRadius Reviewer

Magellan BI & Reporting

iHub is a decent enough environment that it serves our needs. We can have unlimited users and it can tie into AD although we do not use that feature currently. It is a decent place to store all of the reports in one location, even though for us it is not visually appealing to the end users.iHub is not a place where you want to create robust/interactive dashboards for end users to drill through and follow a "story".
Josh Schmitz | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
Magellan BI & Reporting
5.0
Customizable dashboards
9 Spokes
9.0
Magellan BI & Reporting
2.0
Pixel Perfect reports
9 Spokes
Magellan BI & Reporting
7.0
Report Formatting Templates
9 Spokes
Magellan BI & Reporting
6.0

Ad-hoc Reporting

9 Spokes
7.0
Magellan BI & Reporting
7.7
Drill-down analysis
9 Spokes
7.0
Magellan BI & Reporting
6.0
Formatting capabilities
9 Spokes
Magellan BI & Reporting
9.0
Report sharing and collaboration
9 Spokes
Magellan BI & Reporting
8.0

Data Discovery and Visualization

9 Spokes
10.0
Magellan BI & Reporting
7.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
Magellan BI & Reporting
7.0
Location Analytics / Geographic Visualization
9 Spokes
Magellan BI & Reporting
7.0

Access Control and Security

9 Spokes
9.0
Magellan BI & Reporting
8.7
Multi-User Support (named login)
9 Spokes
9.0
Magellan BI & Reporting
10.0
Role-Based Security Model
9 Spokes
Magellan BI & Reporting
6.0
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
Magellan BI & Reporting
10.0

Mobile Capabilities

9 Spokes
8.0
Magellan BI & Reporting
Responsive Design for Web Access
9 Spokes
6.0
Magellan BI & Reporting
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
Magellan BI & Reporting

Report Output and Scheduling

9 Spokes
Magellan BI & Reporting
8.0
Publish to Web
9 Spokes
Magellan BI & Reporting
10.0
Publish to PDF
9 Spokes
Magellan BI & Reporting
10.0
Report Delivery Scheduling
9 Spokes
Magellan BI & Reporting
6.0
Delivery to Remote Servers
9 Spokes
Magellan BI & Reporting
6.0

Application Program Interfaces (APIs) / Embedding

9 Spokes
Magellan BI & Reporting
7.0
REST API
9 Spokes
Magellan BI & Reporting
7.0
Javascript API
9 Spokes
Magellan BI & Reporting
9.0
Java API
9 Spokes
Magellan BI & Reporting
7.0
Themeable User Interface (UI)
9 Spokes
Magellan BI & Reporting
5.0

Pros

9 Spokes

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
Anonymous | TrustRadius Reviewer

Magellan BI & Reporting

  • It is fairly easy to set the sharing rules for a report/dashboard.
  • They have a decent amount of time frame options for setting a schedule to generate a report.
  • The support is mostly helpful and timely if you have an issue.
Josh Schmitz | TrustRadius Reviewer

Cons

9 Spokes

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
Anonymous | TrustRadius Reviewer

Magellan BI & Reporting

  • Setting up a "dashboard" is extremely lacking in functionality. The different chart widgets you place on the page do not interact with each other. When you select an item from one do not expect it to highlight or filter another.
  • The speed and stability are not great, but maybe that is just our environment not being up to snuff...even though we are above the "recommended" settings.
  • The main GUI for a user is TERRIBLE. You log into a File Tree format where you have to navigate folders to reach the correct dashboard. There are ways around this, but it would either require an expensive payment to the Professional Services team to revamp to UI or another option they gave us was to create the "Default Dashboard" and provide that link to users and in that Dashboard, you use a new tab to include the navigation back to the main screen so that at least on the initial load the user is taken to a friendly looking dashboard instead of a file tree.
Josh Schmitz | TrustRadius Reviewer

Support Rating

9 Spokes

9 Spokes 5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
Anonymous | TrustRadius Reviewer

Magellan BI & Reporting

No score
No answers yet
No answers on this topic

Alternatives Considered

9 Spokes

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
Anonymous | TrustRadius Reviewer

Magellan BI & Reporting

Our instance of iHub does not stack up against the other larger BI tools out today. It is a good place to store reports in a central location that allows users to run very specific reports on demand, but it is not a place I would want to store all of my "dashboards". As far as holding individual reports that are specific to an individual need, it is a great tool. If you want to create a report that will be used as a Template for a Form or a Label, iHub is a good choice to store and schedule the report or call it via API to generate it and return it to your calling app.
Josh Schmitz | TrustRadius Reviewer

Screenshots

Pricing Details

9 Spokes

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Magellan BI & Reporting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

9 Spokes
7.0
Magellan BI & Reporting
5.0

Support Rating

9 Spokes
5.0
Magellan BI & Reporting

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