What users are saying about

9 Spokes

2 Ratings

ORBIT

1 Ratings

9 Spokes

2 Ratings
Score 8 out of 101

ORBIT

1 Ratings
Score 9 out of 101

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Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
No photo available

ORBIT

It has been very useful in a wider variety of different scenarios within our organization, I could not be more pleased with my experience. It is appropriate for business decision makers who really need analytics to influence what they do day to day. I would say that ORBIT probably is not as useful for developers, but there are other software solutions out there that provide information that is more useful.
Jaclyn Parker, MPA profile photo

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
ORBIT
8.7
Customizable dashboards
9 Spokes
9.0
ORBIT
9.0
Pixel Perfect reports
9 Spokes
ORBIT
8.0
Report Formatting Templates
9 Spokes
ORBIT
9.0

Ad-hoc Reporting

9 Spokes
7.0
ORBIT
8.5
Drill-down analysis
9 Spokes
7.0
ORBIT
9.0
Formatting capabilities
9 Spokes
ORBIT
8.0
Integration with R or other statistical packages
9 Spokes
ORBIT
8.0
Report sharing and collaboration
9 Spokes
ORBIT
9.0

Data Discovery and Visualization

9 Spokes
10.0
ORBIT
7.7
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
ORBIT
7.0
Location Analytics / Geographic Visualization
9 Spokes
ORBIT
7.0
Predictive Analytics
9 Spokes
ORBIT
9.0

Access Control and Security

9 Spokes
9.0
ORBIT
8.3
Multi-User Support (named login)
9 Spokes
9.0
ORBIT
9.0
Role-Based Security Model
9 Spokes
ORBIT
9.0
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
ORBIT
7.0
Single Sign-On (SSO)
9 Spokes
ORBIT
8.0

Mobile Capabilities

9 Spokes
8.0
ORBIT
8.3
Responsive Design for Web Access
9 Spokes
6.0
ORBIT
8.0
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
ORBIT
9.0
Dedicated iOS Application
9 Spokes
ORBIT
8.0
Dedicated Android Application
9 Spokes
ORBIT
8.0

Report Output and Scheduling

9 Spokes
ORBIT
8.0
Publish to Web
9 Spokes
ORBIT
8.0
Publish to PDF
9 Spokes
ORBIT
7.0
Report Versioning
9 Spokes
ORBIT
7.0
Report Delivery Scheduling
9 Spokes
ORBIT
9.0
Delivery to Remote Servers
9 Spokes
ORBIT
9.0

Application Program Interfaces (APIs) / Embedding

9 Spokes
ORBIT
8.0
REST API
9 Spokes
ORBIT
8.0
Javascript API
9 Spokes
ORBIT
6.0
iFrames
9 Spokes
ORBIT
8.0
Java API
9 Spokes
ORBIT
8.0
Themeable User Interface (UI)
9 Spokes
ORBIT
9.0
Customizable Platform (Open Source)
9 Spokes
ORBIT
9.0

Pros

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
No photo available
  • User-Friendly
  • Results-Driven
  • Aesthetically Pleasing
Jaclyn Parker, MPA profile photo

Cons

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
No photo available
  • More Predictive Analytics
Jaclyn Parker, MPA profile photo

Usability

No score
No answers yet
No answers on this topic
ORBIT10.0
Based on 1 answer
ORBIT is so incredibly user-friendly. It makes things so much easier and it makes them go so much quicker.
Jaclyn Parker, MPA profile photo

Support

9 Spokes5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
No photo available
No answers on this topic

Collaboration and Sharing

9 Spokes7.0
Based on 1 answer
Access control capabilities are OK. Ease of sharing is great because the app design is made special for that purpose. I haven't dove that far into the app enough to generate reports. Formatting is very flexible because 9 Spokes allows the user to customize how the info is displayed. Security or lack thereof is not a factor for me so I am unable to give feedback on security.
No photo available
ORBIT9.0
Based on 1 answer
They are great - they enable us to share important data and analytics throughout the company.
Jaclyn Parker, MPA profile photo

Data Integration

9 Spokes5.0
Based on 1 answer
I gave 9 Spokes a five because the range of data sources is minimal. Ease of merging data from disparate sources is pretty good for the ones they do support. I just want to have more apps available for arranging on their nice looking interface. Perhaps next year my review for 9 Spokes will be better than 5
No photo available
ORBIT8.0
Based on 1 answer
There are many data sources and the data is given to you very quickly and efficiently
Jaclyn Parker, MPA profile photo

Screenshots

Pricing Details

9 Spokes

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

ORBIT

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details