What users are saying about

9 Spokes

2 Ratings

Pentaho

100 Ratings

9 Spokes

2 Ratings
Score 8 out of 101

Pentaho

100 Ratings
Score 7.5 out of 101

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Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
No photo available

Pentaho

Overall as an OEM vendor of analytics, I would say it was about average. They did help us get to market sooner than if we developed everything in-house, but I felt the dashboards were pretty ugly and I wouldn't say I was super impressed. I found the Analyzer OLAP tool to be very useful and that part would have been harder to develop in-house, but I would skip the dashboards next time and go straight to developing those in-house, which is what we ended up with in the end
No photo available

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
Pentaho
6.7
Customizable dashboards
9 Spokes
9.0
Pentaho
6.9
Pixel Perfect reports
9 Spokes
Pentaho
6.5
Report Formatting Templates
9 Spokes
Pentaho
6.8

Ad-hoc Reporting

9 Spokes
7.0
Pentaho
6.2
Drill-down analysis
9 Spokes
7.0
Pentaho
7.1
Formatting capabilities
9 Spokes
Pentaho
6.6
Integration with R or other statistical packages
9 Spokes
Pentaho
6.2
Report sharing and collaboration
9 Spokes
Pentaho
4.9

Data Discovery and Visualization

9 Spokes
10.0
Pentaho
6.1
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
Pentaho
6.1
Location Analytics / Geographic Visualization
9 Spokes
Pentaho
6.4
Predictive Analytics
9 Spokes
Pentaho
5.9

Access Control and Security

9 Spokes
9.0
Pentaho
7.4
Multi-User Support (named login)
9 Spokes
9.0
Pentaho
7.5
Role-Based Security Model
9 Spokes
Pentaho
7.3
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
Pentaho
7.4
Single Sign-On (SSO)
9 Spokes
Pentaho
7.2

Mobile Capabilities

9 Spokes
8.0
Pentaho
6.1
Responsive Design for Web Access
9 Spokes
6.0
Pentaho
5.4
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
Pentaho
5.9
Dedicated iOS Application
9 Spokes
Pentaho
6.5
Dedicated Android Application
9 Spokes
Pentaho
6.5

Report Output and Scheduling

9 Spokes
Pentaho
6.6
Publish to Web
9 Spokes
Pentaho
6.2
Publish to PDF
9 Spokes
Pentaho
7.4
Report Versioning
9 Spokes
Pentaho
6.5
Report Delivery Scheduling
9 Spokes
Pentaho
6.9
Delivery to Remote Servers
9 Spokes
Pentaho
6.1

Application Program Interfaces (APIs) / Embedding

9 Spokes
Pentaho
6.0
REST API
9 Spokes
Pentaho
6.7
Javascript API
9 Spokes
Pentaho
6.3
iFrames
9 Spokes
Pentaho
5.0
Java API
9 Spokes
Pentaho
5.9
Themeable User Interface (UI)
9 Spokes
Pentaho
5.6
Customizable Platform (Open Source)
9 Spokes
Pentaho
6.4

Pros

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
No photo available
  • Connect via JDBC
  • Integrates with Odoo (formerly OpenERP)
  • Grouping, summing seem to work well even though they are not intuitive as far as set up goes.
  • The multiple report output types are great (PDF, CSV, Excel, Word, Text, etc)
  • Connect via the web client of Odoo
  • Easy to build in parameters for filtering in the report
Adam O'Connor profile photo

Cons

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
No photo available
  • Report designer seems to be buggy on Windows 7
  • The interface for the report designer is out dated and difficult to navigate or use.
  • I would like to see a tool tip when hovering over options
Adam O'Connor profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Pentaho8.8
Based on 11 answers
We have moved to homegrown ETL and have matured as a company as to what we need from a BI tool. Our focus is now rich and intuitive data visualization with blazing speed. Our customers had already used MicroStrategy/Tableau in the past so that bar was already set very high. Unfortunately Pentaho could not give us a better if not similar experience as the tools our Customers had already used.
Deepak Paramanand profile photo

Usability

No score
No answers yet
No answers on this topic
Pentaho5.0
Based on 1 answer
I would have liked some hands on help in trying to match what Customers were already used to. Plus having a team of Java/BI folks was difficult to assemble since what required to be done in an object oriented fashion could have easily been done via a SQL construct. This hash of technologies was difficult to manage.
Deepak Paramanand profile photo

Support

9 Spokes5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
No photo available
Pentaho9.9
Based on 2 answers
They were responsive to our questions when we raised issues.They gave us workarounds when required.They were quite knowledgeable when it came to issue analysis and providing fixes.They were forthright in informing us if a bug was not due for release soon.
Deepak Paramanand profile photo

Online Training

No score
No answers yet
No answers on this topic
Pentaho9.5
Based on 2 answers
Course Taken: DI1000 Pentaho Data Integration FundamentalsSetup A week before your class started, the instructor will start sending out class material and lab setup instructions. This is helpful so that you understand how the environment is laid out and can start reviewing the content. Ultimately it saved about a 1/2 day trying to setup with 10 other people online which was great! The CourseThe 3-day course was laid out like many other technical classes with 15-30 minutes instruction and 15-60 minutes of lab exercises. The instructor was very knowledgeable with the functionality from version to version and answered questions as we went along. I was amazed at some of the functionality that was available that I was not using at the time and quickly implemented changes to many existing transformations and jobs. The novice users seemed to catch on quickly and more experienced users explained how some of the functionality was used in their home environments. Towards the end there was enough time so that we were able to ask very directed questions about our own environments. Overall, I really found the class to be informative and deliver enough information to be dangerous. My skills improved and I was able to design better and efficient transformations for the HIE. Course Description: https://training.pentaho.com/instructor-led-training/pentaho-data-integration-fundamentals-di1000
Stephanie Dozier profile photo

Implementation

No score
No answers yet
No answers on this topic
Pentaho5.0
Based on 1 answer
Get the right people in before starting implementation. Start small and build as you go approach is time consuming and involves lot of rework.Evangalize within the organization the capabilities and limitations equally so that correct delivery expectations are set.Set expectations with the Customer that the tool cannot replace proprietary software in terms of stability/usability and that timelines could change given the new ness of the product.
Deepak Paramanand profile photo

Breadth of Deployment

No answers on this topic
Typically system analysts, business analysts and departmental managers were our target audience. 10-15 users was the most we could reach before we decided to go with another suite of Products. But who ever used it did appreciate the end to end flow of data that they could see as opposed to the data obfuscation they noticed before.
Deepak Paramanand profile photo

Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
No photo available
In a past life I have used Business Objects which is a great product but requires an army of people to support. Pentaho can be managed by a smaller team of developers because you don't have to have expertise in Universe design, Report design and ETL. Pentaho's interfaces allow for a quick ramp up of the software and support all three areas pretty easily
Stephanie Dozier profile photo

Collaboration and Sharing

9 Spokes7.0
Based on 1 answer
Access control capabilities are OK. Ease of sharing is great because the app design is made special for that purpose. I haven't dove that far into the app enough to generate reports. Formatting is very flexible because 9 Spokes allows the user to customize how the info is displayed. Security or lack thereof is not a factor for me so I am unable to give feedback on security.
No photo available
Pentaho7.3
Based on 14 answers
The access control capabilities are generally sufficient, but not stellar. Most of the data sharing and access control is managed completely through pentaho's BI server, and there doesn't seem to be super strict security around the configuration and setup of permissions, who can view what reports, etc. The dashboarding capability of "putting a bunch of reports together" is extremely clunky, it's something we steer clear of trying to implement where possible.
Ivan Miller profile photo

Data Integration

9 Spokes5.0
Based on 1 answer
I gave 9 Spokes a five because the range of data sources is minimal. Ease of merging data from disparate sources is pretty good for the ones they do support. I just want to have more apps available for arranging on their nice looking interface. Perhaps next year my review for 9 Spokes will be better than 5
No photo available
Pentaho7.3
Based on 14 answers
I was not involved in the details of these discussions, but I believe they supported what we needed, however going through the API was often slower than writing the query to hit the DB directly and going around Pentaho.
No photo available

Return on Investment

No answers on this topic
  • Good client feedback - caters to specific requirements
  • Low learning curve for new staff
  • Good community backup
No photo available

Screenshots

Pricing Details

9 Spokes

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

Pentaho

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details