What users are saying about
2 Ratings
103 Ratings
2 Ratings
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Score 8.1 out of 101
103 Ratings
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Score 7.5 out of 101

Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
No photo available

Pentaho

The tool is fast, visually attractive and intuitive to use, but we also have an implementation of Qlik Sense and Pentaho pales in comparison to the overall capabilities. I recommend the tool, but everyone’s solution need is unique, so it may not be the right fit. Larger tools like Qlik are more versatile and easier to recommend. More expensive, yes, but you usually get what you pay for.
No photo available

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
Pentaho
7.5
Customizable dashboards
9 Spokes
9.0
Pentaho
7.9
Pixel Perfect reports
9 Spokes
Pentaho
7.4
Report Formatting Templates
9 Spokes
Pentaho
7.2

Ad-hoc Reporting

9 Spokes
7.0
Pentaho
6.5
Drill-down analysis
9 Spokes
7.0
Pentaho
7.2
Formatting capabilities
9 Spokes
Pentaho
7.0
Integration with R or other statistical packages
9 Spokes
Pentaho
6.3
Report sharing and collaboration
9 Spokes
Pentaho
5.2

Data Discovery and Visualization

9 Spokes
10.0
Pentaho
6.3
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
Pentaho
6.3
Location Analytics / Geographic Visualization
9 Spokes
Pentaho
6.7
Predictive Analytics
9 Spokes
Pentaho
5.9

Access Control and Security

9 Spokes
9.0
Pentaho
7.3
Multi-User Support (named login)
9 Spokes
9.0
Pentaho
7.5
Role-Based Security Model
9 Spokes
Pentaho
7.3
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
Pentaho
7.3
Single Sign-On (SSO)
9 Spokes
Pentaho
7.0

Mobile Capabilities

9 Spokes
8.0
Pentaho
6.4
Responsive Design for Web Access
9 Spokes
6.0
Pentaho
6.1
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
Pentaho
6.5
Dedicated iOS Application
9 Spokes
Pentaho
6.5
Dedicated Android Application
9 Spokes
Pentaho
6.5

Report Output and Scheduling

9 Spokes
Pentaho
6.8
Publish to Web
9 Spokes
Pentaho
6.3
Publish to PDF
9 Spokes
Pentaho
7.7
Report Versioning
9 Spokes
Pentaho
6.7
Report Delivery Scheduling
9 Spokes
Pentaho
7.1
Delivery to Remote Servers
9 Spokes
Pentaho
6.3

Application Program Interfaces (APIs) / Embedding

9 Spokes
Pentaho
6.2
REST API
9 Spokes
Pentaho
7.2
Javascript API
9 Spokes
Pentaho
6.7
iFrames
9 Spokes
Pentaho
5.6
Java API
9 Spokes
Pentaho
6.2
Themeable User Interface (UI)
9 Spokes
Pentaho
5.5
Customizable Platform (Open Source)
9 Spokes
Pentaho
6.3

Pros

9 Spokes

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
No photo available

Pentaho

  • The built-in ETL tools are easy to learn, and can quickly import and transform any data you have.
  • The excellent visualizations and charts are pleasing to the eye, and looks are important in sales and marketing presentations.
  • The rollout was fast, we installed the software and were building dashboards within minutes.
No photo available

Cons

9 Spokes

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
No photo available

Pentaho

  • The Mondrian code was hard to learn.
  • The availability of resources that had experience with Pentaho and Mondrian was limited for us.
  • The dashboards were slow and we found that it ended up being easier to remove the Pentaho pieces of the dashboard.
No photo available

Likelihood to Renew

9 Spokes

No score
No answers yet
No answers on this topic

Pentaho

Pentaho 8.8
Based on 11 answers
I will use Pentaho until I find a better tool with a better, easier to use report designer client. For now, Pentaho has been the most powerful reporting tool for our clients because of its ability to connect to Odoo, integrate in Odoo (reports are accessible in Odoo) and the flexibility in report design and parameter integration
Adam O'Connor profile photo

Usability

9 Spokes

No score
No answers yet
No answers on this topic

Pentaho

Pentaho 5.0
Based on 1 answer
I would have liked some hands on help in trying to match what Customers were already used to. Plus having a team of Java/BI folks was difficult to assemble since what required to be done in an object oriented fashion could have easily been done via a SQL construct. This hash of technologies was difficult to manage.
Deepak Paramanand profile photo

Support

9 Spokes

9 Spokes 5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
No photo available

Pentaho

Pentaho 9.9
Based on 2 answers
They were responsive to our questions when we raised issues.They gave us workarounds when required.They were quite knowledgeable when it came to issue analysis and providing fixes.They were forthright in informing us if a bug was not due for release soon.
Deepak Paramanand profile photo

Online Training

9 Spokes

No score
No answers yet
No answers on this topic

Pentaho

Pentaho 9.5
Based on 2 answers
Course Taken: DI1000 Pentaho Data Integration FundamentalsSetup A week before your class started, the instructor will start sending out class material and lab setup instructions. This is helpful so that you understand how the environment is laid out and can start reviewing the content. Ultimately it saved about a 1/2 day trying to setup with 10 other people online which was great! The CourseThe 3-day course was laid out like many other technical classes with 15-30 minutes instruction and 15-60 minutes of lab exercises. The instructor was very knowledgeable with the functionality from version to version and answered questions as we went along. I was amazed at some of the functionality that was available that I was not using at the time and quickly implemented changes to many existing transformations and jobs. The novice users seemed to catch on quickly and more experienced users explained how some of the functionality was used in their home environments. Towards the end there was enough time so that we were able to ask very directed questions about our own environments. Overall, I really found the class to be informative and deliver enough information to be dangerous. My skills improved and I was able to design better and efficient transformations for the HIE. Course Description: https://training.pentaho.com/instructor-led-training/pentaho-data-integration-fundamentals-di1000
Stephanie Dozier profile photo

Implementation

9 Spokes

No score
No answers yet
No answers on this topic

Pentaho

Pentaho 5.0
Based on 1 answer
Get the right people in before starting implementation. Start small and build as you go approach is time consuming and involves lot of rework.Evangalize within the organization the capabilities and limitations equally so that correct delivery expectations are set.Set expectations with the Customer that the tool cannot replace proprietary software in terms of stability/usability and that timelines could change given the new ness of the product.
Deepak Paramanand profile photo

Alternatives Considered

9 Spokes

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
No photo available

Pentaho

We evaluated many typical BI software vendors including Micro-strategy, JasperSoft and Tableau. Tableau would have been a top pick if it had better support for OEM. We had to compete against Tableau in many customers to try to get them to upgrade to use our analytics and found that they were very hard to displace due to how easy it is to use.The organization I worked for had been through other partnerships with Micro-strategy and I believe that may have had an impact on them not wanting to use them again, but I was not involved in the final decisions on that.
No photo available

Return on Investment

9 Spokes

No answers on this topic

Pentaho

  • Because of the security issue we have had to spin up an additional reporting portal using another vendor. This means we have two reporting tools that we must maintain and support.
  • Since Pentaho is used by a limited audience it gets sidelined as a solution that requires our customers and partners to access their reporting via the web.
Stephanie Dozier profile photo

Screenshots

Pricing Details

9 Spokes

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

Pentaho

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison