What users are saying about
2 Ratings
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Score 8.1 out of 101
4 Ratings
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Score 8.7 out of 101

Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
No photo available

Phocas Business Intelligence

Phocas Business Intelligence is great for drilling down into data, getting very specific information, and viewing dashboards, but Phocas is not great for creating charts and graphs.
No photo available

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
Phocas Business Intelligence
7.3
Customizable dashboards
9 Spokes
9.0
Phocas Business Intelligence
7.3
Report Formatting Templates
9 Spokes
Phocas Business Intelligence
7.2

Ad-hoc Reporting

9 Spokes
7.0
Phocas Business Intelligence
7.6
Drill-down analysis
9 Spokes
7.0
Phocas Business Intelligence
9.1
Formatting capabilities
9 Spokes
Phocas Business Intelligence
6.4
Report sharing and collaboration
9 Spokes
Phocas Business Intelligence
7.3

Data Discovery and Visualization

9 Spokes
10.0
Phocas Business Intelligence
4.9
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
Phocas Business Intelligence
5.5
Location Analytics / Geographic Visualization
9 Spokes
Phocas Business Intelligence
4.6
Predictive Analytics
9 Spokes
Phocas Business Intelligence
4.6

Access Control and Security

9 Spokes
9.0
Phocas Business Intelligence
8.7
Multi-User Support (named login)
9 Spokes
9.0
Phocas Business Intelligence
9.1
Role-Based Security Model
9 Spokes
Phocas Business Intelligence
9.1
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
Phocas Business Intelligence
8.0

Mobile Capabilities

9 Spokes
8.0
Phocas Business Intelligence
7.7
Responsive Design for Web Access
9 Spokes
6.0
Phocas Business Intelligence
8.2
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
Phocas Business Intelligence
7.3

Report Output and Scheduling

9 Spokes
Phocas Business Intelligence
5.2
Publish to PDF
9 Spokes
Phocas Business Intelligence
6.4
Report Versioning
9 Spokes
Phocas Business Intelligence
5.5
Report Delivery Scheduling
9 Spokes
Phocas Business Intelligence
3.7

Pros

9 Spokes

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
No photo available

Phocas Business Intelligence

  • Phocas is great at drilling down data, getting specific information, and presenting it in a report.
  • Phocas can be used to view up to the minute data gathered from the database.
  • It allows the user to create and view different type of dashboards very easily.
No photo available

Cons

9 Spokes

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
No photo available

Phocas Business Intelligence

  • Phocas needs to make it easier to connect to different types of databases.
  • The data in Phocas needs to be updated faster in some cases.
  • It needs to provide functions to create better charts and graphs.
No photo available

Support

9 Spokes

9 Spokes 5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
No photo available

Phocas Business Intelligence

No score
No answers yet
No answers on this topic

Alternatives Considered

9 Spokes

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
No photo available

Phocas Business Intelligence

Phocas is easy to use for end users and can be used on desktops, laptops, and phones.
No photo available

Pricing Details

9 Spokes

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

Phocas Business Intelligence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details
Phocas has built its business model on exceeding customer expectations. We’ve operated on a subscription basis from the start and in the words of Phocas Group chairman and co-founder Paul Magee: ‘That puts the onus on us to perform’. And we like that. In fact, our whole company ecosystem is built around that ‘light bulb moment’ when customers achieve a breakthrough by seeing their business through fresh eyes.

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