What users are saying about

9 Spokes

2 Ratings
Score 8 out of 101

Phocas Business Intelligence

3 Ratings
Score 8.4 out of 101

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Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
No photo available

Phocas Business Intelligence

Phocas is well suited to keep track of sales numbers for small businesses like ours. It's not that well suited in writing queries, and there is some level of initial difficulty in figuring how to use the system.
Olivia Gonsalves profile photo

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
Phocas Business Intelligence
4.0
Customizable dashboards
9 Spokes
9.0
Phocas Business Intelligence
5.0
Report Formatting Templates
9 Spokes
Phocas Business Intelligence
3.0

Ad-hoc Reporting

9 Spokes
7.0
Phocas Business Intelligence
6.7
Drill-down analysis
9 Spokes
7.0
Phocas Business Intelligence
8.0
Formatting capabilities
9 Spokes
Phocas Business Intelligence
7.0
Report sharing and collaboration
9 Spokes
Phocas Business Intelligence
5.0

Data Discovery and Visualization

9 Spokes
10.0
Phocas Business Intelligence
8.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
Phocas Business Intelligence
8.0
Location Analytics / Geographic Visualization
9 Spokes
Phocas Business Intelligence
8.0
Predictive Analytics
9 Spokes
Phocas Business Intelligence
8.0

Access Control and Security

9 Spokes
9.0
Phocas Business Intelligence
8.0
Multi-User Support (named login)
9 Spokes
9.0
Phocas Business Intelligence
9.0
Role-Based Security Model
9 Spokes
Phocas Business Intelligence
7.0
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
Phocas Business Intelligence
8.0

Mobile Capabilities

9 Spokes
8.0
Phocas Business Intelligence
7.5
Responsive Design for Web Access
9 Spokes
6.0
Phocas Business Intelligence
7.0
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
Phocas Business Intelligence
8.0

Report Output and Scheduling

9 Spokes
Phocas Business Intelligence
6.3
Publish to PDF
9 Spokes
Phocas Business Intelligence
7.0
Report Versioning
9 Spokes
Phocas Business Intelligence
6.0
Report Delivery Scheduling
9 Spokes
Phocas Business Intelligence
6.0

Pros

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
No photo available
  • Detailed tracking of sales numbers
  • Timely updates - data refreshed every day
  • Ability to work with our ERP system and extract data
Olivia Gonsalves profile photo

Cons

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
No photo available
  • Ability to build reports
  • Could be more user friendly
Olivia Gonsalves profile photo

Support

9 Spokes5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
No photo available
No answers on this topic

Collaboration and Sharing

9 Spokes7.0
Based on 1 answer
Access control capabilities are OK. Ease of sharing is great because the app design is made special for that purpose. I haven't dove that far into the app enough to generate reports. Formatting is very flexible because 9 Spokes allows the user to customize how the info is displayed. Security or lack thereof is not a factor for me so I am unable to give feedback on security.
No photo available
Phocas Business Intelligence5.0
Based on 1 answer
Haven't found it very easy to share reports
Olivia Gonsalves profile photo

Data Integration

9 Spokes5.0
Based on 1 answer
I gave 9 Spokes a five because the range of data sources is minimal. Ease of merging data from disparate sources is pretty good for the ones they do support. I just want to have more apps available for arranging on their nice looking interface. Perhaps next year my review for 9 Spokes will be better than 5
No photo available
Phocas Business Intelligence8.0
Based on 1 answer
Data refreshes every night, not real time. It's been easy to integrate with our ERP system, and we are looking for ways to integrate it with our HRIS system.
Olivia Gonsalves profile photo

Pricing Details

9 Spokes

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

Phocas Business Intelligence

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details
Phocas has built its business model on exceeding customer expectations. We’ve operated on a subscription basis from the start and in the words of Phocas Group chairman and co-founder Paul Magee: ‘That puts the onus on us to perform’. And we like that. In fact, our whole company ecosystem is built around that ‘light bulb moment’ when customers achieve a breakthrough by seeing their business through fresh eyes.