What users are saying about
2 Ratings
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Score 8.1 out of 101
47 Ratings
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Score 8.4 out of 101

Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
No photo available

SAS Business Intelligence

It is best suited to when you have different data sources that need to be combined. It does not require a sourcing team (such as MicroStrategy) which needs to combine the data into one schema before you can start joining data.The question to ask is "Are you going to have a dedicated administrator?" This is a full time job and this person (persons) need to focus on that and not be expected to also analyze the data.
Erik Larsen profile photo

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
SAS Business Intelligence
7.3
Customizable dashboards
9 Spokes
9.0
SAS Business Intelligence
7.5
Pixel Perfect reports
9 Spokes
SAS Business Intelligence
7.7
Report Formatting Templates
9 Spokes
SAS Business Intelligence
6.6

Ad-hoc Reporting

9 Spokes
7.0
SAS Business Intelligence
7.3
Drill-down analysis
9 Spokes
7.0
SAS Business Intelligence
7.4
Formatting capabilities
9 Spokes
SAS Business Intelligence
7.5
Integration with R or other statistical packages
9 Spokes
SAS Business Intelligence
6.0
Report sharing and collaboration
9 Spokes
SAS Business Intelligence
8.4

Data Discovery and Visualization

9 Spokes
10.0
SAS Business Intelligence
8.1
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
SAS Business Intelligence
7.4
Location Analytics / Geographic Visualization
9 Spokes
SAS Business Intelligence
7.8
Predictive Analytics
9 Spokes
SAS Business Intelligence
9.1

Access Control and Security

9 Spokes
9.0
SAS Business Intelligence
8.9
Multi-User Support (named login)
9 Spokes
9.0
SAS Business Intelligence
8.6
Role-Based Security Model
9 Spokes
SAS Business Intelligence
8.7
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
SAS Business Intelligence
9.0
Single Sign-On (SSO)
9 Spokes
SAS Business Intelligence
9.2

Mobile Capabilities

9 Spokes
8.0
SAS Business Intelligence
6.8
Responsive Design for Web Access
9 Spokes
6.0
SAS Business Intelligence
7.9
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
SAS Business Intelligence
6.9
Dedicated iOS Application
9 Spokes
SAS Business Intelligence
6.2
Dedicated Android Application
9 Spokes
SAS Business Intelligence
6.2

Report Output and Scheduling

9 Spokes
SAS Business Intelligence
8.7
Publish to Web
9 Spokes
SAS Business Intelligence
8.0
Publish to PDF
9 Spokes
SAS Business Intelligence
9.1
Report Versioning
9 Spokes
SAS Business Intelligence
8.8
Report Delivery Scheduling
9 Spokes
SAS Business Intelligence
8.8
Delivery to Remote Servers
9 Spokes
SAS Business Intelligence
8.6

Application Program Interfaces (APIs) / Embedding

9 Spokes
SAS Business Intelligence
7.4
REST API
9 Spokes
SAS Business Intelligence
8.0
Javascript API
9 Spokes
SAS Business Intelligence
7.2
iFrames
9 Spokes
SAS Business Intelligence
6.3
Java API
9 Spokes
SAS Business Intelligence
7.1
Themeable User Interface (UI)
9 Spokes
SAS Business Intelligence
10.0
Customizable Platform (Open Source)
9 Spokes
SAS Business Intelligence
6.0

Pros

9 Spokes

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
No photo available

SAS Business Intelligence

  • Providing a seamless data access engine to monitor utilization of credit lines across several lines of business. Pulling data from Teradata, Oracle, DB2, Netezza and others to be combined into a single data source for reporting
  • Ability to analyze data through thin client which is able to access the data on the network
  • Reporting software which is also thin client and can be productionalized to refresh at any time.
Erik Larsen profile photo

Cons

9 Spokes

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
No photo available

SAS Business Intelligence

  • Software setup and administration can be cumbersome if you do not have the right people to tune the product to operate efficiently
  • Data Integration product can be difficult for those who do not already have some data processing experience.
  • Difficult to get some departments to buy in to using the product as they are siloed into another product.
Erik Larsen profile photo

Likelihood to Renew

9 Spokes

No score
No answers yet
No answers on this topic

SAS Business Intelligence

SAS Business Intelligence 9.3
Based on 3 answers
There is no other product that can match SAS. There are some products that can compare to ETL but lack the analytics that SAS has. Others can perform a limited set of analytical procedures but lack the data processing that comes with SAS. Using thin client allows users to access data whenever they have an internet connection.
Erik Larsen profile photo

Support

9 Spokes

9 Spokes 5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
No photo available

SAS Business Intelligence

SAS Business Intelligence 10.0
Based on 1 answer
When you call tech support, you are immediately routed to a person who can answer your question. Often they can answer on the spot. However, if they cannot, you are given a track number and then followed up with. There have been times when I have had multiple track numbers open and they will actually TRACK YOU DOWN to ensure that your problem has been resolved. Issues do not fall into black holes with SAS. They are also willing to do a WebEx with you to diagnose the problem by seeing your environment, which is always helpful.
Nicole Jagusztyn profile photo

Alternatives Considered

9 Spokes

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
No photo available

SAS Business Intelligence

I have used Crystal Reports, Jaspersoft and SQL Server Reporting Services (SSRS). I would recommended Business Intelligence over SSRS and Crystal Reports. SSRS is very SQL-centric and Crystal Reports is more of an end-user tool. I would recommend Jaspersoft over Business Intelligence for developing a seamless web-based reporting interface but I highly recommend Business Intelligence for end-user ad-hoc reporting.
No photo available

Return on Investment

9 Spokes

No answers on this topic

SAS Business Intelligence

  • Positive Impact: better customer service. We have been able to deliver reports that will help multiple employees and implement any feedback they have on those reports quickly.
  • Positive Impact: increased inter-departmental discussions. We have long had a problem working in silos. Now we are pulling data from multiple departments into one report, and it becomes easy to see how what one department is doing in affecting another. We had a meeting to discuss a preliminary report on course scheduling efficiency. It included data from our Facilities folks and our academic Deans. Once we put the numbers up on the screen, there spawned a helpful discussion about how what one department can do to help another.
  • Positive Impact: organizational transparency. For the first time, our users are exposed to a wealth of data about themselves and other areas of the college. It is starting to make some question the way we do business, and if there is a better way.
Nicole Jagusztyn profile photo

Screenshots

SAS Business Intelligence

Pricing Details

9 Spokes

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

SAS Business Intelligence

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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