What users are saying about
2 Ratings

Tableau Online

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
180 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8 out of 101

Tableau Online

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
180 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Add comparison

Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
No photo available

Tableau Online

Custom formatting options can be limited with the Tableau Online edition.
No photo available

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
Tableau Online
7.7
Customizable dashboards
9 Spokes
9.0
Tableau Online
8.6
Pixel Perfect reports
9 Spokes
Tableau Online
7.6
Report Formatting Templates
9 Spokes
Tableau Online
6.9

Ad-hoc Reporting

9 Spokes
7.0
Tableau Online
7.8
Drill-down analysis
9 Spokes
7.0
Tableau Online
7.9
Formatting capabilities
9 Spokes
Tableau Online
7.5
Integration with R or other statistical packages
9 Spokes
Tableau Online
7.8
Report sharing and collaboration
9 Spokes
Tableau Online
8.2

Data Discovery and Visualization

9 Spokes
10.0
Tableau Online
8.3
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
Tableau Online
9.0
Location Analytics / Geographic Visualization
9 Spokes
Tableau Online
8.6
Predictive Analytics
9 Spokes
Tableau Online
7.4

Access Control and Security

9 Spokes
9.0
Tableau Online
8.3
Multi-User Support (named login)
9 Spokes
9.0
Tableau Online
8.3
Role-Based Security Model
9 Spokes
Tableau Online
8.2
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
Tableau Online
8.1
Single Sign-On (SSO)
9 Spokes
Tableau Online
8.5

Mobile Capabilities

9 Spokes
8.0
Tableau Online
7.8
Responsive Design for Web Access
9 Spokes
6.0
Tableau Online
8.1
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
Tableau Online
8.1
Dedicated iOS Application
9 Spokes
Tableau Online
7.6
Dedicated Android Application
9 Spokes
Tableau Online
7.7

Report Output and Scheduling

9 Spokes
Tableau Online
7.9
Publish to Web
9 Spokes
Tableau Online
8.7
Publish to PDF
9 Spokes
Tableau Online
8.3
Report Versioning
9 Spokes
Tableau Online
7.5
Report Delivery Scheduling
9 Spokes
Tableau Online
7.1
Delivery to Remote Servers
9 Spokes
Tableau Online
7.9

Application Program Interfaces (APIs) / Embedding

9 Spokes
Tableau Online
7.3
REST API
9 Spokes
Tableau Online
8.0
Javascript API
9 Spokes
Tableau Online
8.2
iFrames
9 Spokes
Tableau Online
7.5
Java API
9 Spokes
Tableau Online
7.0
Themeable User Interface (UI)
9 Spokes
Tableau Online
6.4
Customizable Platform (Open Source)
9 Spokes
Tableau Online
6.5

Pros

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
No photo available
  • For a business that executes frequent data-driven decisions, Tableau can be very helpful.
  • The visualisation options offered on Tableau are simply brilliant.
  • One can choose between Tableau Online and Tableau Desktop. Using Tableau Online waives users of the responsibility of maintenance at their end.
No photo available

Cons

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
No photo available
  • Tableau has never been good at creating tabular workbooks like spreadsheets. This is not its selling point, but there's still a lot of people who are used to and expect this format.
  • Being able to send a non-interactive copy of a workbook to a large group of recipients (possibly people who don't have licenses) in Tableau has always required workarounds using the tableau command line tool. Hope there's a more straight-forward way of doing this.
Rolando Bernabe Tribo profile photo

Usability

No score
No answers yet
No answers on this topic
Tableau Online8.2
Based on 1 answer
Simple, easy and straighforward interface.
Phil Dana, PMOC profile photo

Support

9 Spokes5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
No photo available
Domo does not fare well against Tableau in terms of visualizations. Our users gave a thumbs up for Tableau, so we went with Tableau Online.
No photo available

Collaboration and Sharing

9 Spokes7.0
Based on 1 answer
Access control capabilities are OK. Ease of sharing is great because the app design is made special for that purpose. I haven't dove that far into the app enough to generate reports. Formatting is very flexible because 9 Spokes allows the user to customize how the info is displayed. Security or lack thereof is not a factor for me so I am unable to give feedback on security.
No photo available
Tableau Online7.7
Based on 24 answers
Visual formatting is good but not that great for operational reporting
Access control capabilities are limited
No photo available

Data Integration

9 Spokes5.0
Based on 1 answer
I gave 9 Spokes a five because the range of data sources is minimal. Ease of merging data from disparate sources is pretty good for the ones they do support. I just want to have more apps available for arranging on their nice looking interface. Perhaps next year my review for 9 Spokes will be better than 5
No photo available
Tableau Online7.9
Based on 24 answers
There are still some gaps in covering graph DBs, but they do this better than competitors
No photo available

Screenshots

Tableau Online

Pricing Details

9 Spokes

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

Tableau Online

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details