What users are saying about

9 Spokes

2 Ratings

ThoughtSpot

26 Ratings

9 Spokes

2 Ratings
Score 8 out of 101

ThoughtSpot

26 Ratings
Score 8.3 out of 101

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Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
No photo available

ThoughtSpot

ThoughtSpot is very well suited to make data available across the company. It does lack at connecting R and other tools to the database for further enrichment of the data. Mobile app is not available.
No photo available

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
ThoughtSpot
6.5
Customizable dashboards
9 Spokes
9.0
ThoughtSpot
7.0
Pixel Perfect reports
9 Spokes
ThoughtSpot
6.7
Report Formatting Templates
9 Spokes
ThoughtSpot
5.8

Ad-hoc Reporting

9 Spokes
7.0
ThoughtSpot
7.5
Drill-down analysis
9 Spokes
7.0
ThoughtSpot
7.8
Formatting capabilities
9 Spokes
ThoughtSpot
6.6
Integration with R or other statistical packages
9 Spokes
ThoughtSpot
7.0
Report sharing and collaboration
9 Spokes
ThoughtSpot
8.4

Data Discovery and Visualization

9 Spokes
10.0
ThoughtSpot
7.7
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
ThoughtSpot
8.1
Location Analytics / Geographic Visualization
9 Spokes
ThoughtSpot
7.9
Predictive Analytics
9 Spokes
ThoughtSpot
7.1

Access Control and Security

9 Spokes
9.0
ThoughtSpot
8.1
Multi-User Support (named login)
9 Spokes
9.0
ThoughtSpot
8.6
Role-Based Security Model
9 Spokes
ThoughtSpot
7.6
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
ThoughtSpot
8.0
Single Sign-On (SSO)
9 Spokes
ThoughtSpot
8.2

Mobile Capabilities

9 Spokes
8.0
ThoughtSpot
6.6
Responsive Design for Web Access
9 Spokes
6.0
ThoughtSpot
6.1
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
ThoughtSpot
5.9
Dedicated iOS Application
9 Spokes
ThoughtSpot
6.9
Dedicated Android Application
9 Spokes
ThoughtSpot
7.5

Report Output and Scheduling

9 Spokes
ThoughtSpot
7.0
Publish to Web
9 Spokes
ThoughtSpot
8.0
Publish to PDF
9 Spokes
ThoughtSpot
8.4
Report Versioning
9 Spokes
ThoughtSpot
6.0
Report Delivery Scheduling
9 Spokes
ThoughtSpot
6.9
Delivery to Remote Servers
9 Spokes
ThoughtSpot
5.9

Application Program Interfaces (APIs) / Embedding

9 Spokes
ThoughtSpot
6.5
REST API
9 Spokes
ThoughtSpot
6.9
Javascript API
9 Spokes
ThoughtSpot
7.0
iFrames
9 Spokes
ThoughtSpot
6.2
Java API
9 Spokes
ThoughtSpot
6.5
Themeable User Interface (UI)
9 Spokes
ThoughtSpot
6.9
Customizable Platform (Open Source)
9 Spokes
ThoughtSpot
5.6

Pros

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
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  • ThoughtSpot is great at answering questions no one asked before.
  • SpotIQ helps identifying the data quality issues.
  • Giving users ability to create their own reports is a huge plus.
  • Lightening fast performance on terabytes of data.
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Cons

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
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  • ETL process. Should have a built-in way to import your data.
Doug Smith profile photo

Usability

No score
No answers yet
No answers on this topic
ThoughtSpot7.3
Based on 11 answers
ThoughtSpot is very intuitive to use. The UX/UI (user experience and user interface) is very plain and easy to use. It looks like it was modeled after Google (fast but pretty plain). The "drillable", "exclude from result", and "show underlying data" are, in my opinion, the most powerful features. Overall rating is great.
Doug Smith profile photo

Support

9 Spokes5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
No photo available
ThoughtSpot is just as good at creating the initial graphic for the end user, it might even be better because the user really does not need much technical knowledge in order to create a basic graphic. Currently, ThoughtSpot cannot yet compete with the other tools when it comes to designing a fully interactive dashboard or with customization of graphics.
Josh Schmitz profile photo

Collaboration and Sharing

9 Spokes7.0
Based on 1 answer
Access control capabilities are OK. Ease of sharing is great because the app design is made special for that purpose. I haven't dove that far into the app enough to generate reports. Formatting is very flexible because 9 Spokes allows the user to customize how the info is displayed. Security or lack thereof is not a factor for me so I am unable to give feedback on security.
No photo available
ThoughtSpot7.8
Based on 5 answers
ThoughtSpot has a fairly simple access control system. Access to data can be controlled by filtering access by roles assigned to each user. Access control can be applied to both data as well as actions. Data sharing and reports sharing are also pretty straightforward - you can create distribution groups for scheduling automated reports
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Data Integration

9 Spokes5.0
Based on 1 answer
I gave 9 Spokes a five because the range of data sources is minimal. Ease of merging data from disparate sources is pretty good for the ones they do support. I just want to have more apps available for arranging on their nice looking interface. Perhaps next year my review for 9 Spokes will be better than 5
No photo available
ThoughtSpot8.4
Based on 5 answers
One of the better features offered by ThoughtSpot is the ability to seamlessly import and curate data from almost any source without any compatibility issues. Compared to other tools, ThoughtSpot does a considerably better job at this. ThoughtSpot also allows for data import from multiple sources within the same report/dashboard - this feature was extensively used by my team
No photo available

Return on Investment

No answers on this topic
  • Still piloting. Too early to tell
Hailing Xu profile photo

Screenshots

ThoughtSpot

Pricing Details

9 Spokes

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

ThoughtSpot

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details