9 Spokes vs. ThoughtSpot

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.

Incentivized

Well suited for my clients for a Macro view of business insights, credit risk, ESG insights, etc. However, I think ThoughtSpot needs to make exploring underlying data easier, adding a feature where you can click on charts and filters will help users and especially business users to easily understand the granularities as well.

Incentivized

• Grouping several apps in one place for easy viewing.
• Clean dashboard interface that looks uncluttered when viewing several apps at once.
• Setting up the apps is a breeze when the platform supports them.

Incentivized

• Beautiful visualizations. The visuals are distinct, clean, and easy to discern from one another.
• Intelligent querying functionality. When looking to manipulate the data, the search function makes it easy to manipulate the features in the data, along with aggregating them in the way you'd like.
• Embedding! It has been a smooth process thus far for our product & technical teams to work with ThoughtSpot and bring it into our product.

Incentivized

• Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
• iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.

Incentivized

• Ability to build a single dashboard tile containing the main value, a sparkline, and a percent change over time
• Easy way to build a user experience that allows for selecting different metrics to trend from a drop-down on a multi-axis graph

Incentivized

I give it just waiting because passport is brilliant and it has helped our organisation In advancing to the next stage in the age of AI. It has allowed or non-tech people to better service and clients in a cost-effective way. George port has allowed us to create new products for us and for our clients increasing our revenue streams and reducing clients churn

Incentivized

The tool is easy to use if you know what you are doing and looking for. I know as they work towards improvements and simple language it will become even easier, but as of now they are doing a great job but there is room for improvement.

Incentivized

it's available unless there is a server or system update etc. sometimes the timing of this is bad (for example during a month end close)

Incentivized

It does what it is supposed to. Would be nice to have a bit more insights

Incentivized

Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.

Incentivized

I give it this meeting because the team is not only help able to help us in the current solutions but also amazing and taking feedback and feeding it back to their development team which includes more products and features into ThoughtSpot

Incentivized

inhouse in-person training. Took a bit to long to get the basics.

Incentivized

poor instructions

Incentivized

Understand use case and model and design accordingly

Incentivized

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.

Incentivized

We also explored Tableau Ask Data. Tableau is our standard for BI in our organization. We want to use the smallest amount of tools in our company to have the best adaption. ThoughSpot will fill a few gaps that we have with our current set up and will also enhance out offering for our employees in the transition of being more data driven within in near future

Incentivized

Because it is very reliable, inside the situation, we need strong internet connection to access a lot of data but easily never had any downtime except during the upgrades

Incentivized

• Positive ROI immediately seen for first POC.
• Saved an immense amount of time for a sole analyst on a team by enabling the end-users to ask their own questions instead of always turning to her, allowing her to focus on other priorities.
• Immediate answer to question on second POC that led to personnel changes.

Incentivized