What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 2 reviews and ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 3 reviews and ratings
Likelihood to Recommend
9 Spokes
Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.

Verified User
Contributor in Other
Media Production Company, 1-10 employeestimeXtender
TimeXtender has worked really well with our customers who have different data sources using complex data types in large quantities requiring a DW-like solution that can consolidate all data sources at one-HUB. TimeXtender does this well, and provides automation capabilities, the ability to easily handle slowly changing dimensions, handing data lineage and data security very well. TimeXtender has the ability to be very customizable, allowing the HUB to grow as your business does. TimeXtender's customer support team is super helpful and will work with you throughout your implementation to make sure you reach success with the product. The ROI for timeXtender versus competing products (there aren't many that do what timeXtender does) shows the investment to be worthwhile for the majority of organizations in today's data-rich corporate world.

Verified User
Project Manager in Professional Services
Management Consulting Company, 11-50 employeesFeature Rating Comparison
BI Standard Reporting
9 Spokes
9.0
timeXtender
9.0
Customizable dashboards
9 Spokes
9.0
timeXtender
9.0
Pixel Perfect reports
9 Spokes
—
timeXtender
9.0
Report Formatting Templates
9 Spokes
—
timeXtender
9.0
Ad-hoc Reporting
9 Spokes
7.0
timeXtender
8.8
Drill-down analysis
9 Spokes
7.0
timeXtender
8.0
Formatting capabilities
9 Spokes
—
timeXtender
9.0
Integration with R or other statistical packages
9 Spokes
—
timeXtender
9.0
Report sharing and collaboration
9 Spokes
—
timeXtender
9.0
Data Discovery and Visualization
9 Spokes
10.0
timeXtender
8.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
timeXtender
8.0
Access Control and Security
9 Spokes
9.0
timeXtender
10.0
Multi-User Support (named login)
9 Spokes
9.0
timeXtender
10.0
Role-Based Security Model
9 Spokes
—
timeXtender
10.0
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
—
timeXtender
10.0
Single Sign-On (SSO)
9 Spokes
—
timeXtender
10.0
Mobile Capabilities
9 Spokes
8.0
timeXtender
—
Responsive Design for Web Access
9 Spokes
6.0
timeXtender
—
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
timeXtender
—
Report Output and Scheduling
9 Spokes
—
timeXtender
8.6
Publish to Web
9 Spokes
—
timeXtender
8.0
Publish to PDF
9 Spokes
—
timeXtender
8.0
Report Versioning
9 Spokes
—
timeXtender
9.0
Report Delivery Scheduling
9 Spokes
—
timeXtender
9.0
Delivery to Remote Servers
9 Spokes
—
timeXtender
9.0
Application Program Interfaces (APIs) / Embedding
9 Spokes
—
timeXtender
9.2
REST API
9 Spokes
—
timeXtender
9.0
Javascript API
9 Spokes
—
timeXtender
9.0
Java API
9 Spokes
—
timeXtender
9.0
Themeable User Interface (UI)
9 Spokes
—
timeXtender
10.0
Customizable Platform (Open Source)
9 Spokes
—
timeXtender
9.0
Pros
9 Spokes
- Grouping several apps in one place for easy viewing.
- Clean dashboard interface that looks uncluttered when viewing several apps at once.
- Setting up the apps is a breeze when the platform supports them.

Verified User
Contributor in Other
Media Production Company, 1-10 employeestimeXtender
- It has the ability to create one dynamic 'DW' or source of truth, consolidating all data sources in one HUB.
- Ease of use, with a great UI that is easy to learn and adapt to.
- Ease/speed of complex implementation.

Verified User
Project Manager in Professional Services
Management Consulting Company, 11-50 employeesCons
9 Spokes
- Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
- iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.

Verified User
Contributor in Other
Media Production Company, 1-10 employeestimeXtender
- Product Marketing: As implementers and resellers of this technology, we loved it. But, convincing clients who had not previously heard of TX/Discovery Hub was more difficult than it could have been if the company had a larger marketing force behind it.
- Relatively New to Market: it creates a learning curve for early implementers.
- More information should be published on timeXtender's website about product lines, including testimonials.

Verified User
Project Manager in Professional Services
Management Consulting Company, 11-50 employeesSupport Rating
9 Spokes
9 Spokes 5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.

Verified User
Contributor in Other
Media Production Company, 1-10 employeestimeXtender
No score
No answers yet
No answers on this topic
Alternatives Considered
9 Spokes
I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.

Verified User
Contributor in Other
Media Production Company, 1-10 employeestimeXtender
For our clients, timeXtender was a much better solution. It offered a more cost-effective solution, easier integration, and better customer support for our complex client needs. The timeXtender team worked with us throughout the process to make sure we could create a success story that was repeatable for our clients, and they proved great partners.

Verified User
Project Manager in Professional Services
Management Consulting Company, 11-50 employeesScreenshots
timeXtender
—Pricing Details
9 Spokes
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No