9 Spokes vs timeXtender

Likelihood to Recommend

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.

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Verified User

Contributor in Other

Media Production Company, 1-10 employees

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TimeXtender has worked really well with our customers who have different data sources using complex data types in large quantities requiring a DW-like solution that can consolidate all data sources at one-HUB. TimeXtender does this well, and provides automation capabilities, the ability to easily handle slowly changing dimensions, handing data lineage and data security very well. TimeXtender has the ability to be very customizable, allowing the HUB to grow as your business does. TimeXtender's customer support team is super helpful and will work with you throughout your implementation to make sure you reach success with the product. The ROI for timeXtender versus competing products (there aren't many that do what timeXtender does) shows the investment to be worthwhile for the majority of organizations in today's data-rich corporate world.

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Verified User

Project Manager in Professional Services

Management Consulting Company, 11-50 employees

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Feature Rating Comparison

9 Spokes

timeXtender

Customizable dashboards

Pixel Perfect reports

Report Formatting Templates

9 Spokes

timeXtender

Drill-down analysis

Formatting capabilities

Integration with R or other statistical packages

Report sharing and collaboration

9 Spokes

timeXtender

Pre-built visualization formats (heatmaps, scatter plots etc.)

9 Spokes

timeXtender

Multi-User Support (named login)

Role-Based Security Model

Multiple Access Permission Levels (Create, Read, Delete)

Single Sign-On (SSO)

9 Spokes

timeXtender

Responsive Design for Web Access

Dashboard / Report / Visualization Interactivity on Mobile

9 Spokes

timeXtender

Publish to Web

Publish to PDF

Report Versioning

Report Delivery Scheduling

Delivery to Remote Servers

9 Spokes

timeXtender

REST API

Javascript API

Java API

Themeable User Interface (UI)

Customizable Platform (Open Source)

Pros

Grouping several apps in one place for easy viewing.
Clean dashboard interface that looks uncluttered when viewing several apps at once.
Setting up the apps is a breeze when the platform supports them.

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Verified User

Contributor in Other

Media Production Company, 1-10 employees

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It has the ability to create one dynamic 'DW' or source of truth, consolidating all data sources in one HUB.
Ease of use, with a great UI that is easy to learn and adapt to.
Ease/speed of complex implementation.

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Verified User

Project Manager in Professional Services

Management Consulting Company, 11-50 employees

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Cons

Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.

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Verified User

Contributor in Other

Media Production Company, 1-10 employees

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Product Marketing: As implementers and resellers of this technology, we loved it. But, convincing clients who had not previously heard of TX/Discovery Hub was more difficult than it could have been if the company had a larger marketing force behind it.
Relatively New to Market: it creates a learning curve for early implementers.
More information should be published on timeXtender's website about product lines, including testimonials.

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Verified User

Project Manager in Professional Services

Management Consulting Company, 11-50 employees

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Support Rating

9 Spokes 5.0

Based on 1 answer

Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.

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Verified User

Contributor in Other

Media Production Company, 1-10 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.

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Verified User

Contributor in Other

Media Production Company, 1-10 employees

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For our clients, timeXtender was a much better solution. It offered a more cost-effective solution, easier integration, and better customer support for our complex client needs. The timeXtender team worked with us throughout the process to make sure we could create a success story that was repeatable for our clients, and they proved great partners.

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Verified User

Project Manager in Professional Services

Management Consulting Company, 11-50 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

—

Rating Summary

9 Spokes

timeXtender

9 Spokes

timeXtender

Likelihood to Recommend

9 Spokes

timeXtender

Feature Rating Comparison

Customizable dashboards

Pixel Perfect reports

Report Formatting Templates

Drill-down analysis

Formatting capabilities

Integration with R or other statistical packages

Report sharing and collaboration

Pre-built visualization formats (heatmaps, scatter plots etc.)

Multi-User Support (named login)

Role-Based Security Model

Multiple Access Permission Levels (Create, Read, Delete)

Single Sign-On (SSO)

Responsive Design for Web Access

Dashboard / Report / Visualization Interactivity on Mobile

Publish to Web

Publish to PDF

Report Versioning

Report Delivery Scheduling

Delivery to Remote Servers

REST API

Javascript API

Java API

Themeable User Interface (UI)

Customizable Platform (Open Source)

Pros

9 Spokes

timeXtender

Cons

9 Spokes

timeXtender

Support Rating

9 Spokes

timeXtender

Alternatives Considered

9 Spokes

timeXtender

Screenshots

9 Spokes

timeXtender

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

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