What users are saying about
2 Ratings
3 Ratings
2 Ratings
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Score 8.8 out of 100
3 Ratings
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Score 9 out of 100

Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
Anonymous | TrustRadius Reviewer

timeXtender

TimeXtender has worked really well with our customers who have different data sources using complex data types in large quantities requiring a DW-like solution that can consolidate all data sources at one-HUB. TimeXtender does this well, and provides automation capabilities, the ability to easily handle slowly changing dimensions, handing data lineage and data security very well. TimeXtender has the ability to be very customizable, allowing the HUB to grow as your business does. TimeXtender's customer support team is super helpful and will work with you throughout your implementation to make sure you reach success with the product. The ROI for timeXtender versus competing products (there aren't many that do what timeXtender does) shows the investment to be worthwhile for the majority of organizations in today's data-rich corporate world.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
timeXtender
9.0
Customizable dashboards
9 Spokes
9.0
timeXtender
9.0
Pixel Perfect reports
9 Spokes
timeXtender
9.0
Report Formatting Templates
9 Spokes
timeXtender
9.0

Ad-hoc Reporting

9 Spokes
7.0
timeXtender
8.8
Drill-down analysis
9 Spokes
7.0
timeXtender
8.0
Formatting capabilities
9 Spokes
timeXtender
9.0
Integration with R or other statistical packages
9 Spokes
timeXtender
9.0
Report sharing and collaboration
9 Spokes
timeXtender
9.0

Data Discovery and Visualization

9 Spokes
10.0
timeXtender
8.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
timeXtender
8.0

Access Control and Security

9 Spokes
9.0
timeXtender
10.0
Multi-User Support (named login)
9 Spokes
9.0
timeXtender
10.0
Role-Based Security Model
9 Spokes
timeXtender
10.0
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
timeXtender
10.0
Single Sign-On (SSO)
9 Spokes
timeXtender
10.0

Mobile Capabilities

9 Spokes
8.0
timeXtender
Responsive Design for Web Access
9 Spokes
6.0
timeXtender
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
timeXtender

Report Output and Scheduling

9 Spokes
timeXtender
8.6
Publish to Web
9 Spokes
timeXtender
8.0
Publish to PDF
9 Spokes
timeXtender
8.0
Report Versioning
9 Spokes
timeXtender
9.0
Report Delivery Scheduling
9 Spokes
timeXtender
9.0
Delivery to Remote Servers
9 Spokes
timeXtender
9.0

Application Program Interfaces (APIs) / Embedding

9 Spokes
timeXtender
9.2
REST API
9 Spokes
timeXtender
9.0
Javascript API
9 Spokes
timeXtender
9.0
Java API
9 Spokes
timeXtender
9.0
Themeable User Interface (UI)
9 Spokes
timeXtender
10.0
Customizable Platform (Open Source)
9 Spokes
timeXtender
9.0

Pros

9 Spokes

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
Anonymous | TrustRadius Reviewer

timeXtender

  • It has the ability to create one dynamic 'DW' or source of truth, consolidating all data sources in one HUB.
  • Ease of use, with a great UI that is easy to learn and adapt to.
  • Ease/speed of complex implementation.
Anonymous | TrustRadius Reviewer

Cons

9 Spokes

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
Anonymous | TrustRadius Reviewer

timeXtender

  • Product Marketing: As implementers and resellers of this technology, we loved it. But, convincing clients who had not previously heard of TX/Discovery Hub was more difficult than it could have been if the company had a larger marketing force behind it.
  • Relatively New to Market: it creates a learning curve for early implementers.
  • More information should be published on timeXtender's website about product lines, including testimonials.
Anonymous | TrustRadius Reviewer

Support Rating

9 Spokes

9 Spokes 5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
Anonymous | TrustRadius Reviewer

timeXtender

No score
No answers yet
No answers on this topic

Alternatives Considered

9 Spokes

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
Anonymous | TrustRadius Reviewer

timeXtender

For our clients, timeXtender was a much better solution. It offered a more cost-effective solution, easier integration, and better customer support for our complex client needs. The timeXtender team worked with us throughout the process to make sure we could create a success story that was repeatable for our clients, and they proved great partners.
Anonymous | TrustRadius Reviewer

Screenshots

timeXtender

Pricing Details

9 Spokes

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

timeXtender

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

9 Spokes
7.0
timeXtender
9.0

Support Rating

9 Spokes
5.0
timeXtender

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