What users are saying about
2 Ratings
3 Ratings
2 Ratings
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Score 9.1 out of 100
3 Ratings
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Score 9 out of 100

Feature Set Ratings

  • 9 Spokes ranks higher in 1 feature set: Data Discovery and Visualization
  • timeXtender ranks higher in 2 feature sets: Ad-hoc Reporting, Access Control and Security
  • 9 Spokes and timeXtender are tied in 1 feature set: BI Standard Reporting

BI Standard Reporting

9.0

9 Spokes

90%
9.0

timeXtender

90%
timeXtender ranks higher in 3/3 features

Customizable dashboards

9.0
90%
1 Rating
9.0
90%
1 Rating

Pixel Perfect reports

N/A
0 Ratings
9.0
90%
1 Rating

Report Formatting Templates

N/A
0 Ratings
9.0
90%
1 Rating

Ad-hoc Reporting

7.0

9 Spokes

70%
8.8

timeXtender

88%
timeXtender ranks higher in 4/4 features

Drill-down analysis

7.0
70%
1 Rating
8.0
80%
1 Rating

Formatting capabilities

N/A
0 Ratings
9.0
90%
1 Rating

Integration with R or other statistical packages

N/A
0 Ratings
9.0
90%
1 Rating

Report sharing and collaboration

N/A
0 Ratings
9.0
90%
1 Rating

Data Discovery and Visualization

10.0

9 Spokes

100%
8.0

timeXtender

80%
9 Spokes ranks higher in 1/1 features

Pre-built visualization formats (heatmaps, scatter plots etc.)

10.0
100%
1 Rating
8.0
80%
1 Rating

Access Control and Security

9.0

9 Spokes

90%
10.0

timeXtender

100%
timeXtender ranks higher in 4/4 features

Multi-User Support (named login)

9.0
90%
1 Rating
10.0
100%
1 Rating

Role-Based Security Model

N/A
0 Ratings
10.0
100%
1 Rating

Multiple Access Permission Levels (Create, Read, Delete)

N/A
0 Ratings
10.0
100%
1 Rating

Single Sign-On (SSO)

N/A
0 Ratings
10.0
100%
1 Rating

Mobile Capabilities

8.0

9 Spokes

80%

timeXtender

Feature Set Not Supported
N/A
9 Spokes ranks higher in 2/2 features

Responsive Design for Web Access

6.0
60%
1 Rating
N/A
0 Ratings

Dashboard / Report / Visualization Interactivity on Mobile

10.0
100%
1 Rating
N/A
0 Ratings

Report Output and Scheduling

9 Spokes

Feature Set Not Supported
N/A
8.6

timeXtender

86%
timeXtender ranks higher in 5/5 features

Publish to Web

N/A
0 Ratings
8.0
80%
1 Rating

Publish to PDF

N/A
0 Ratings
8.0
80%
1 Rating

Report Versioning

N/A
0 Ratings
9.0
90%
1 Rating

Report Delivery Scheduling

N/A
0 Ratings
9.0
90%
1 Rating

Delivery to Remote Servers

N/A
0 Ratings
9.0
90%
1 Rating

Application Program Interfaces (APIs) / Embedding

9 Spokes

Feature Set Not Supported
N/A
9.2

timeXtender

92%
timeXtender ranks higher in 5/5 features

REST API

N/A
0 Ratings
9.0
90%
1 Rating

Javascript API

N/A
0 Ratings
9.0
90%
1 Rating

Java API

N/A
0 Ratings
9.0
90%
1 Rating

Themeable User Interface (UI)

N/A
0 Ratings
10.0
100%
1 Rating

Customizable Platform (Open Source)

N/A
0 Ratings
9.0
90%
1 Rating

Attribute Ratings

  • timeXtender is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

9 Spokes

70%
1 Rating
9.0

timeXtender

90%
1 Rating

Support Rating

5.0

9 Spokes

50%
2 Ratings

timeXtender

N/A
0 Ratings

Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
Anonymous | TrustRadius Reviewer

timeXtender

TimeXtender has worked really well with our customers who have different data sources using complex data types in large quantities requiring a DW-like solution that can consolidate all data sources at one-HUB. TimeXtender does this well, and provides automation capabilities, the ability to easily handle slowly changing dimensions, handing data lineage and data security very well. TimeXtender has the ability to be very customizable, allowing the HUB to grow as your business does. TimeXtender's customer support team is super helpful and will work with you throughout your implementation to make sure you reach success with the product. The ROI for timeXtender versus competing products (there aren't many that do what timeXtender does) shows the investment to be worthwhile for the majority of organizations in today's data-rich corporate world.
Anonymous | TrustRadius Reviewer

Pros

9 Spokes

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
Anonymous | TrustRadius Reviewer

timeXtender

  • It has the ability to create one dynamic 'DW' or source of truth, consolidating all data sources in one HUB.
  • Ease of use, with a great UI that is easy to learn and adapt to.
  • Ease/speed of complex implementation.
Anonymous | TrustRadius Reviewer

Cons

9 Spokes

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
Anonymous | TrustRadius Reviewer

timeXtender

  • Product Marketing: As implementers and resellers of this technology, we loved it. But, convincing clients who had not previously heard of TX/Discovery Hub was more difficult than it could have been if the company had a larger marketing force behind it.
  • Relatively New to Market: it creates a learning curve for early implementers.
  • More information should be published on timeXtender's website about product lines, including testimonials.
Anonymous | TrustRadius Reviewer

Pricing Details

9 Spokes

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

timeXtender

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Support Rating

9 Spokes

9 Spokes 5.0
Based on 2 answers
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
Anonymous | TrustRadius Reviewer

timeXtender

No score
No answers yet
No answers on this topic

Alternatives Considered

9 Spokes

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
Anonymous | TrustRadius Reviewer

timeXtender

For our clients, timeXtender was a much better solution. It offered a more cost-effective solution, easier integration, and better customer support for our complex client needs. The timeXtender team worked with us throughout the process to make sure we could create a success story that was repeatable for our clients, and they proved great partners.
Anonymous | TrustRadius Reviewer

Screenshots

timeXtender

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