What users are saying about

9 Spokes

2 Ratings
Score 8 out of 101

ZAP Business Intelligence

1 Ratings
Score 10 out of 101

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Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
No photo available

ZAP Business Intelligence

ZAP is an incredible tool for those IT Organizations that need to stay lean. Within days, I was able to implement the ZAP solution instead of hiring Developers and ETL developers to tie into multiple Data infrastructures.
Roger Safont profile photo

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
ZAP Business Intelligence
9.0
Customizable dashboards
9 Spokes
9.0
ZAP Business Intelligence
9.0
Pixel Perfect reports
9 Spokes
ZAP Business Intelligence
10.0
Report Formatting Templates
9 Spokes
ZAP Business Intelligence
8.0

Ad-hoc Reporting

9 Spokes
7.0
ZAP Business Intelligence
8.8
Drill-down analysis
9 Spokes
7.0
ZAP Business Intelligence
9.0
Formatting capabilities
9 Spokes
ZAP Business Intelligence
9.0
Integration with R or other statistical packages
9 Spokes
ZAP Business Intelligence
8.0
Report sharing and collaboration
9 Spokes
ZAP Business Intelligence
9.0

Data Discovery and Visualization

9 Spokes
10.0
ZAP Business Intelligence
9.3
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
ZAP Business Intelligence
10.0
Location Analytics / Geographic Visualization
9 Spokes
ZAP Business Intelligence
9.0
Predictive Analytics
9 Spokes
ZAP Business Intelligence
9.0

Access Control and Security

9 Spokes
9.0
ZAP Business Intelligence
8.3
Multi-User Support (named login)
9 Spokes
9.0
ZAP Business Intelligence
8.0
Role-Based Security Model
9 Spokes
ZAP Business Intelligence
8.0
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
ZAP Business Intelligence
8.0
Single Sign-On (SSO)
9 Spokes
ZAP Business Intelligence
9.0

Mobile Capabilities

9 Spokes
8.0
ZAP Business Intelligence
7.0
Responsive Design for Web Access
9 Spokes
6.0
ZAP Business Intelligence
7.0
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
ZAP Business Intelligence
7.0
Dedicated iOS Application
9 Spokes
ZAP Business Intelligence
7.0
Dedicated Android Application
9 Spokes
ZAP Business Intelligence
7.0

Report Output and Scheduling

9 Spokes
ZAP Business Intelligence
8.8
Publish to Web
9 Spokes
ZAP Business Intelligence
9.0
Publish to PDF
9 Spokes
ZAP Business Intelligence
9.0
Report Versioning
9 Spokes
ZAP Business Intelligence
9.0
Report Delivery Scheduling
9 Spokes
ZAP Business Intelligence
8.0
Delivery to Remote Servers
9 Spokes
ZAP Business Intelligence
9.0

Application Program Interfaces (APIs) / Embedding

9 Spokes
ZAP Business Intelligence
8.0
REST API
9 Spokes
ZAP Business Intelligence
8.0
Javascript API
9 Spokes
ZAP Business Intelligence
8.0
iFrames
9 Spokes
ZAP Business Intelligence
8.0
Java API
9 Spokes
ZAP Business Intelligence
8.0
Themeable User Interface (UI)
9 Spokes
ZAP Business Intelligence
8.0
Customizable Platform (Open Source)
9 Spokes
ZAP Business Intelligence
8.0

Pros

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
No photo available
  • Extremely Robust Interface
  • Implementation and Connection to Data Stores extremely fast. I was able to implement BI reporting within days.
  • Fantastic Support
  • Cost Effective Tool for any IT organization. Reduction in FTE, Data Reporting Deployment, and Cube Creation.
Roger Safont profile photo

Cons

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
No photo available
  • I would love to see a strong integration with Google Analytics. ZAP works great with CRM platforms but would be interested to get the metrics on how marketing campaigns are tied to organic traffic and PPC.
Roger Safont profile photo

Support

9 Spokes5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
No photo available
ZAP has a better interface and user-friendly.
Roger Safont profile photo

Collaboration and Sharing

9 Spokes7.0
Based on 1 answer
Access control capabilities are OK. Ease of sharing is great because the app design is made special for that purpose. I haven't dove that far into the app enough to generate reports. Formatting is very flexible because 9 Spokes allows the user to customize how the info is displayed. Security or lack thereof is not a factor for me so I am unable to give feedback on security.
No photo available
ZAP Business Intelligence9.0
Based on 1 answer
ZAP does make it extremely easy. Security is great (which is a big selling point due to my HIPPA concerns.). No one likes handling roles and security of reports, but ZAP makes it simple and strong.
Roger Safont profile photo

Data Integration

9 Spokes5.0
Based on 1 answer
I gave 9 Spokes a five because the range of data sources is minimal. Ease of merging data from disparate sources is pretty good for the ones they do support. I just want to have more apps available for arranging on their nice looking interface. Perhaps next year my review for 9 Spokes will be better than 5
No photo available
ZAP Business Intelligence10.0
Based on 1 answer
ZAP integration is incredible. Implementing relationships between disparate sources is user friendly.
Roger Safont profile photo

Screenshots

ZAP Business Intelligence

Pricing Details

9 Spokes

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

ZAP Business Intelligence

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details