A Cloud Guru (Linux Academy) vs Blackbaud Award Management (formerly AcademicWorks)

• The videos are short and easy to ingest. This is super important! Long videos get boring and people lose interest quickly
• New training videos for new technology are always being added regularly
• In addition to new videos, existing training videos are updated when software or technology changes, ensure that you always have current information while you're learning

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• All colleges and universities have differences in the way scholarships are awarded at their schools. AcademicWorks listens to the individual needs of each college/university/scholarship provider and will either add system enhancements or help users to find ways to best utilize the system to meet their needs/requirements.
• The AcademicWorks help desk is very good about support. They are timely in contact and work to resolve issues quickly and effectively.
• AcademicWorks has worked closely with our IT Department to ensure that the imports and the system will work efficiently despite changes and updates.
• Students need to only complete one application to be automatically matched to hundreds of scholarship opportunities. This is a very efficient use of the applicant's time and efforts to apply for scholarships.

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• The merger with A Cloud Guru has confused things a bit. They're slowly replacing the Linux academy branded training with ACG training (which is fine) but if we found ourselves losing access to training videos while we were in the midst of watching them
• A more robust community would be nice. There's the Slack channel, but I wish there was more robust community features
• It would be nice to be able to download videos locally on desktops and laptops. This helps greatly with rewinding the video to reiterate key learning points

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• Ability to personalize applications - we serve many companies, and we get requests all the time to use their logo, but we can't do that in AcademicWorks.
• Selective reviews - some review committees don't want to review specific parts of applications, but we can't pick and choose which questions are reviewable for specific opportunities.

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• Linux Academy keeps us on the cutting edge, that's a huge positive impact.
• We're able to use Linux Academy to help earn IT certifications for our employees
• It keeps our employees wanting to learn more, which improves our skillsets as a whole.

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• We have seen improved consistency in review and award of scholarships.
• We have seen a great increase in the number of annual applicants.
• One stop shop for students so we feel it is very customer friendly as our students and their families are our customers.

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