What users are saying about
2 Ratings
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364 Ratings
2 Ratings
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Score 9.5 out of 101

EMS Software

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364 Ratings
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Score 8.7 out of 101

Likelihood to Recommend

A2Z

Well suited for sessions and events information with the exception of large white space areas when viewed. Depending on how your organization is set up the only "less appropriate" area for us would be the actual accounting side, but that is because our accounting department prefers to maintain invoices, etc out of their own system. However, the invoices provided by A2Z does aid them when the are reconciling to their own system
Becca Sheppeard profile photo

EMS Software

Since we only use the software for parking-related needs, I don't have much feedback in this area. I did meet a few users at EMS Live that utilize the software for parking as well, but we knew little of other operations. The four of us did agree that we find the program useful based on our working knowledge.
Kendra Eslinger profile photo

Pros

A2Z

  • Tracking from year to year - history provided on the Exhibit side is huge and helps when you have new people working within the platform.
  • Ability to replicate certain areas from year to year which is a huge timesaver.
  • Templates! Templates are huge timesavers, but you still have the ability to brand them and change them if needed.
Becca Sheppeard profile photo

EMS Software

  • Use rooms as assigned parking locations: We are able to use the rooms & buildings functions to our advantage by naming them as different parking locations. Example: we use the building 'streets' to assign specific permit areas on popular streets around campus. We use the building 'garages' to assign parking for our 11 different garages.
  • Maintain inventory of our spaces: The inventory option has proven to be very useful in assisting us with assigning parking for multiple events on the same day. We have set the maximum number of spaces for each room and the alerts let us know if we are overbooking an area.
  • Automated reports: We have multiple divisions within our department that assist with ensuring parking is successful. An example is our Enforcement division, who assists with placing cones in reserved spaces. They do not use EMS to look up events and resource needs, so we have set a report to be automatically run and delivered to them daily. This report pulls the necessary details, including associated notes, so that this division can execute what is needed.
Kendra Eslinger profile photo

Cons

A2Z

  • Coming from software where I had a huge amount of access to the "backend", it would be nice to be able to manipulate areas of the Exhibit Floorplan a little easier with regard to items like tables, chairs, stages, etc. Maybe add some icons that could be pasted into the floorplan for faster success?
  • The agenda within A2Z does not give you the ability to host on your own conference site.
  • The agenda view is sometimes perceived as being too long, there's a lot of extra "white space".
Becca Sheppeard profile photo

EMS Software

  • There are no areas for improvement as I see it with EMS.
Kate Scott profile photo

Likelihood to Renew

A2Z

No score
No answers yet
No answers on this topic

EMS Software

EMS Software 8.1
Based on 11 answers
I am frustrated with the customer service when calling for EMS support. When prompted to leave a message I never get a call back, and furthermore, not only do I have to leave a message, but I have to send an email to make sure someone knows to call me back. This method is unacceptable and I am currently seeking a new software.
Peggy Riann Aud profile photo

Usability

A2Z

No score
No answers yet
No answers on this topic

EMS Software

EMS Software 5.4
Based on 6 answers
Because the usability of this software is great!
Liane Little profile photo

Reliability and Availability

A2Z

No score
No answers yet
No answers on this topic

EMS Software

EMS Software 4.8
Based on 2 answers
Currently I can only access EMS from my work computer, from in my office, on campus. While I'm sure this isn't an Accruent issue, and mostly our IT issue, Accruent hasn't exactly stepped up and tried to help when these issues have been addressed.
Peggy Riann Aud profile photo

Performance

A2Z

No score
No answers yet
No answers on this topic

EMS Software

EMS Software 3.7
Based on 2 answers
I'm guessing the issues lie within our IT/Infrastructure, but often times EMS will not show reservations, will not let you add services to your reservations, etc.
Peggy Riann Aud profile photo

Support

A2Z

No score
No answers yet
No answers on this topic

EMS Software

EMS Software 5.2
Based on 5 answers
When I needed support, it was quick, they were helpful and they walked me through each step.
Liane Little profile photo

In-Person Training

A2Z

No score
No answers yet
No answers on this topic

EMS Software

EMS Software 7.0
Based on 2 answers
The training wasn't too bad, again it was about 15 years ago and one person came to campus and trained a number of us in one of the computer labs.
Peggy Riann Aud profile photo

Online Training

A2Z

No score
No answers yet
No answers on this topic

EMS Software

EMS Software 5.4
Based on 2 answers
The training wasn't bad. Instructor was knowledgeable.
Peggy Riann Aud profile photo

Implementation

A2Z

No score
No answers yet
No answers on this topic

EMS Software

EMS Software 6.3
Based on 5 answers
The support was great and that is what we need to complete
Liane Little profile photo

Alternatives Considered

A2Z

I've used Map Your Show, as well as ExpoCad. Each has their own redeeming qualities, and the success of A2Z is also based on the support you receive from the provider. Customer Support and being assigned to one support team player from A2Z has been huge and we have greatly appreciated it.
Becca Sheppeard profile photo

EMS Software

EMS is so much better than Delphi. EMS is much more user friendly. Clients are able to schedule easier and administrators are able to use the software more efficiently to schedule meetings and assist clients.
Maurice B. Stewart, MSOL profile photo

Scalability

A2Z

No score
No answers yet
No answers on this topic

EMS Software

EMS Software 8.2
Based on 143 answers
It grows as we grow. We haven’t had any growing pains even as our campus expands and gets new additions. We are able to modify and we don’t lose a beat.
Nicholas Rohde profile photo

Return on Investment

A2Z

  • Positive - it provides one place from which primary players in the conference could pull information. A2Z maintains consistency and lowers the discrepancy issue when everyone tries to keep their own little database.
  • Positive - Time Saver.
  • No negative that I can recall.
Becca Sheppeard profile photo

EMS Software

  • Positive impact is that when booking a reoccurring meeting time in cut in half because options are giving for rooms and how many times the room is available.
Gina Lee profile photo

Pricing Details

A2Z

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

EMS Software

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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