Wolters Kluwer offers a3EQUIPO as a Human Resources software that allows users to manage and modernize the functions of a department, to improve productivity and allowing users to spend more time on tasks that provide greater value.
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Ceridian Dayforce HCM
Score 7.2 out of 10
Enterprise companies (1,001+ employees)
Ceridian Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.
It is an HRMS software that is best suited for organizations on light budget and looking for a system that all the basic features that an HRMS should have. If you are looking for a system which is very advanced and is customizable to your requirements then a3EQUIPO might not be the best option.
I think to get the most out of Ceridian Dayforce you really need someone or multiple people that are willing to dive in and understand the system, push it, and learn what levers you can pull/push to get the results you are looking for. It's a tremendously powerful system, but unless you are willing to push it, you'll likely not get as much out as possible. I would probably recommend this for a mid to larger size company with multiple core users in a department. Last point, we have over 250 locations and Dayforce is built to handle a company our size and larger. It's a powerful tool
The reporting is very inclusive but there are features or data points that it can not report on in a single report. Often we must run two or more reports and then manually combine the information.
The support portal is unhelpful and occasionally unresponsive.
A lot of the set up and maintained is manual. Dayforce will charge extra for support for items that should be included with general service.
We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
I think it's very usable for the employee. I don't think it is as easy for the HR/PR admins - especially if there is an issue. There are so many setup screens that need to be looked at to try to figure out why payroll isn't calculating properly, hours aren't feeding over correctly, or benefits are not calculating properly. For the most part, they can't do their own troubleshooting. The same is true for the managers. Our managers find it cumbersome to go into make any schedule changes after the schedules have been generated.
We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
Since the support team has split into modules, it has seemed to go downhill. I have a ticket that has been open for over 2 months, and I barely get communication on it if I'm not checking in on it. When I do, I haven't got any progress or updates. There are times that the support team is very quick - this must be to known issues that are easy to solve. I just feel as if the team needs more work.
The online training has been really good, I can do some online sessions/courses on my own time which is great for time management. The on line class type sessions have been really good too, they provide a great overview with some additional features or where and how to look to make some changes.
Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
I have more time to dedicate to other projects within our company. I can easily look at payroll, benefits, onboarding documents, learning and pull reporting from all of these modules within minutes. One single source application and one login with access to our employee population and all the modules that HR maintains their data
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
Once we are 100% up and running we anticipate a lot of efficiencies in the HR department but hard to quantify at this point.
Giving employees the ability to update addresses and direct deposit will result in less errors on the HR department.
Org charts will help everyone see where they fit into the organization and cut the learning curve for new hires trying to learn who is who and where they fit in.