Aaniie Care vs. Hubstaff

I am not able to think of a scenario where Smartcare Software is less appropriate. All the scenarios that we use it for are appropriate and well-suited. We are very pleased with its user-friendliness, functionality and versatility and it allows us to function better and more efficiently than we would without it

Incentivized

It enables you to monitor workers' time on every project. It monitors productivity even if an internet connection is not available. It provides a customizable interface. Every task is customizable to suit project requirements. It allows you to track time from anywhere in the world. In this way, it provides powerful insights to determine how many hours are required to do a project.

Incentivized

• Scheduling
• Communication
• HR records
• Client information and management
• Notifications and alerts
• Billing and invoicing

Incentivized

• Its interface is also quite easy to handle and is designed in a user friendly way.
• Overall, I feel that Hubstaff is a very useful invention that has the ability to attract and fascinate users.
• Hubstaff offers a customizable and easily tailored according to your requirements user interface where with the help of just one click you can start or even stop tracking your daily project activities.

Incentivized

• Sometimes takes a long time to load
• GPS not always accurate when recording clock-in location
• Give us the option to show or hide client's phone number from caregiver shift reminder email
• Provide the ability to tell when a message has been seen on the desktop version, just as we can in the app version
• Update tutorials and training videos to keep up with the upgrades

Incentivized

• I am having a problem with its customer support. [I feel it is] one of the worst customer service I have gone through for the longest time. They did not even know about their own platform, response time is late and there is no such name of help from their side what so ever which makes it a very difficult platform to use.
• [I believe it] needs a lot of upgrades in customer support system.

Incentivized

Because it's easy to implement and use. It does not disrupt your work.

Incentivized

I give it 9 because it is really good for time tracking and managing remote teams. It helps me to manage my team very efficiently. Still, prices are high, so don't give 10. I need more discounts to add more team. Also need more accuracy as users are now fooling the tools with various cheats. Overall it is good and helfull

Incentivized

I've never had any issues and always received proper support. They let you know in advance when they'll be in maintenance and it's always in odd hours, so it's good. You still can use it when they are maintaining it.

Incentivized

I've never had any issues. It loads correctly and works like a charm.

Incentivized

Hubstaff has always responded to support requests in a timely manner and has kept me in the loop of changes. When contacting them about future changes/features they've always been upfront on whether that is a change they are looking to make and when that change may occur. Finally, if the person I have communicated with was unable to resolve, they always escalated to the next best person who can answer/resolve.

Incentivized

None, everything went smoothly.

Incentivized

There are a lot of software programs out there that do the same or similar things, but we chose Smartcare Software because it was good value for money. All the functionality it offers address the elements of our business that allow us to be more efficient. It is user friendly and the support is prompt and knowledgeable

Incentivized

Hubstaff keeps interesting and smart features and functions. The most interesting feature is the reporting feature that has brought much convenience
to me. It is no doubt a great tool for planning budgets, managing workflows,
tracking time, and best supervision capabilities.

Incentivized

I didn't help purchase this product. We just implement it.

Incentivized

Not sure we used the professional service.

Incentivized

• Time saved with pre-packaged reports
• Real-time alerts/notifications that allow us to be proactive and not reactive
• HR functions increase productivity and efficiency

Incentivized

• Hubstaff has enabled us to identify the most productive workers which enables us to maximize profitability.
• Hubstaff has enabled us to quickly identify drops in engagement or output, or just poor performance due to not caring so we can move on instead of trying to fit a square peg into a round hole.
• HubStaff lets us actively measure retainers vs delivered hours and adjust contracts to what we really need based on our time expenditures.

Incentivized