What users are saying about
Top Rated
44 Ratings
Top Rated
57 Ratings
Top Rated
44 Ratings
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Score 8.4 out of 101
Top Rated
57 Ratings
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Score 8.6 out of 101

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Likelihood to Recommend

AB Tasty

AB tasty is well suited for everybody, not only-e-commerce websites but also content websites, as the tool affords you flexibility.
Panthéa Nasseri profile photo

Evergage

Young/small companies can especially leverage Evergage to expand their web capabilities without a ton of in-house resources. Evergage can also help a developing site seem more "fresh" and cutting edge by giving it capabilities that are currently only available on the big-brand company sites because they have the resources to develop them. For instance, Evergage products can mimic the recommendation engines of large retail sites, or it can provide cool animations or surveys, or it can make elements of the page appear and disappear depending on a person's behavior. With this, even an extremely small startup or non-web savvy company can look as cutting edge as their largest competitors.
David Fallon profile photo

Pros

  • Ab tasty helped us to very easily create promotional pop-ups to highlight our gift with purchase operations. It allows us to be very prompt in launching a gift and promoting it.
  • We had some refresh to do on our portrait version on tablet, and AB tasty helped us to target the tablet in portrait, and to display a message suggesting to pivot the tablet to have better navigation. It helped us to avoid having to do development to display this message.
  • We had really different point of view regarding up-selling banners. AB tasty helped us to create an AB test allowing us to compare conversion rate and average basket with respect to the up-selling banner was displayed or not, and helped us make a decision thanks to concrete results.
Panthéa Nasseri profile photo
  • Email notifications based on rules are an excellent way to stay proactive about your customer base. Churn is an important metric to manage, and we're able to get email alerts when we see activity trend below a certain level.
  • Feature adoption/feedback provides direction and customer alignment. Knowing what features customer use most, and also which ones they may not allows for some level of self serving decision making, or proactive engagement with all customers, or certain segments.
  • Engagement stats in the early stages of the customer lifecycle streamline new customer on-boarding. It's extremely important that new customers use the software they have purchased, so that the roots can take hold and spread though the organization.
Eric Harrington profile photo

Cons

  • Session recording and heat maps are new features, and they are still below HotJar capabilities... but HotJar makes no difference today for versions of an A/B test... so I hope AB Tasty will further enhance those features to catch up.
  • Reporting and "insights" are great, but we [wish] AB Tasty could automatically analyze all the segment combinations to bring valuable info (like 8% overall increase but covering +16% on mobile and -2% on PC so we should exclude this segment from this optimized version).
  • Overall control on tests to send warnings like "you should not stop this test until it runs for one complete week", or "you should not consider overall performance as it is not stabilized" (when conversion curves are crossing each other so the winning version is not always the same...).
Sylvain Marbach profile photo
  • Implement more integrations with other providers.
  • Add additional info to the reports to make them more robust.
  • Get small bugs in the UI fixed.
Josh Soupir profile photo

Likelihood to Renew

AB Tasty7.7
Based on 8 answers
Will depend on how is it well used by internal teams
No photo available
Evergage9.4
Based on 4 answers
After a 3-year term of use, we recently renewed for another 3-year term. I would renew again!
Chris Martin profile photo

Usability

No score
No answers yet
No answers on this topic
Evergage8.1
Based on 6 answers
Evergage has undergone a lot of changes to improve their UI in the last few years. I've seen a lot of improvements but I think they could go further to improve the usability, user experience and overall UI of their product. I don't want to discourage anyone from selecting them because it's pretty good, I just waiting for that leap-frog moment of improvement. They are constantly iterating their product and making improvements, including UI.

Product usability is outstanding however, this product does exactly what we hoped it would do for our organization and it does so without breaking the bank.
Rob Sherman profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Evergage10.0
Based on 2 answers
We have never experienced an availability issue and the Evergage Javascript beacon loads very quickly with virtually no impact on page load times.
Chris Martin profile photo

Performance

No score
No answers yet
No answers on this topic
Evergage9.9
Based on 2 answers
Evergage is quick loading and very responsive. We always have concerns about page load time and the integration of Evergage with our websites has never once caused any issue in this regard.
Chris Martin profile photo

Support

AB Tasty8.2
Based on 1 answer
People are avalaible and they know very well their product wich help to resolve quick issues. Also the benchmark they have help us to improve our own business
Fabrice Moncaut profile photo
Evergage9.2
Based on 5 answers
The support team has always answered our questions fast and with an easy to understand solution. Regardless of how simple or complex our question is, they provide a helpful and clear answer, that solves our issue every time. I frequently refer back to their email responses, as the insight they provide, specifically for advanced dynamic campaigns, is something we use repeatedly.
Melinda Cormier profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Evergage5.0
Based on 1 answer
Training program is not very well established. There is very little documentations. More often than not it's in-person training. I wish there were more video tutorials so that somebody can learn the system quickly. Their documentation is very much like an RFP. Long and very technichal. They should definitly improve on this area.
No photo available

Implementation

No score
No answers yet
No answers on this topic
Evergage9.6
Based on 3 answers
Ensure that systems are in place to communicate Evergage dependencies to Web Developers so those dependencies don't break with subsequent revisions or enhancements to the website.
Chris Martin profile photo

Alternatives Considered

We benchmarked AB Tasty vs. Kameleoon and Optimizely - the clear 3 leaders for me at the time I made the survey. Optimizely was and is still too expensive compared to the other two. We then tested AB Tasty against Kameleoon with the acquisition team for 8 weeks. I was using Kameleoon for another non-profit organization for 18 months but I decided to opt for AB Tasty. Usability is just a bit under when you start, but AB Tasty is clearly superior in many dimensions when you become a heavy user. AB Tasty is also better if you manage different entities (we have a group of 9 companies using the solution).
Sylvain Marbach profile photo
Evergage is superior to their competition in that they deliver excellent customer service and a variety of features. Optimizely is the easiest for a non-technical employee to use but is only for AB testing. SFMC is the most challenging interface to conquer but it also includes mobile push notification capability (not sure Evergage does that yet).
No photo available

Scalability

No score
No answers yet
No answers on this topic
Evergage9.7
Based on 2 answers
The product has been able to handle considerable web traffic without a problem.
Chris Martin profile photo

Return on Investment

  • Push quick fixes without an IT team
  • Test optimizations are not necessarily positives in terms of ROI
Charles-Edouard Draber profile photo
  • We've seen a fairly significant lift in revenue per user and an increase in overall conversions in our key persona segments.
Jackie Megnin profile photo

Pricing Details

AB Tasty

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

Evergage

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details