What users are saying about
12 Ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.5 out of 101
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.5 out of 101

Likelihood to Recommend

Abacus

If you are a cataloger or involved in direct mail in any way, Abacus provides a great opportunity to discover new prospects. However, if you are an online-only retailer, this may not be the fit for you.
No photo available

Chrome River EXPENSE

Works well at keeping e-receipts organized, since they can just be forwarded to the platform rather than printed out - especially helpful for airfare, purchases made thru the Square app, Uber/Lyfts, hotel reservations, etc. Really frustrating to break down a hotel stay - requires splitting types of charges (parking, meals charged to room, actual lodgings, etc). Takes much more time on my end than the old system.
No photo available

Pros

Abacus

  • New prospecting opportunities
  • Existing customer modeling for suppression
  • Existing customer modeling for reactivation
No photo available

Chrome River EXPENSE

  • Allows for clear allocation of expenses.
  • Allows for easy reporting by GL codes and types.
  • Drastically reduces time and resources needed to manually obtain approvals for reimbursement processes.
No photo available

Cons

Abacus

  • Reporting is almost non-existent
  • Account reps seem overwhelmed with not enough time to dedicate to each client
  • Pro-active communication regarding new models, etc. could be improved
No photo available

Chrome River EXPENSE

  • The IOS app is very lacking, and at times difficult to use.
No photo available

Likelihood to Renew

Abacus

No score
No answers yet
No answers on this topic

Chrome River EXPENSE

Chrome River EXPENSE 10.0
Based on 1 answer
Anyone looking for a modern Expense Management system should consider Chrome River. Aside from the modern and slick GUI, the underlying system is so configurable it is hard to find processes they cant replace. If the process can be done manually, more than likely Chrome River can automate it and make life easier for both the front and back office staff.
Jesse Rudolph profile photo

Alternatives Considered

Abacus

Other co-op databases, such as Wiland, Next Action (Oracle), etc. are all useful and can be part of your marketing mix. Each has their own strengths and weaknesses. Never put all the eggs in a single co-op basket.
No photo available

Chrome River EXPENSE

We chose Chrome River over Concur because of the cost and features for our University. We have faculty and administrators who travel but they don't need all the different features Concur was offering, it seemed too much for us. We are a small University and just needed to automate our purchasing card process and that's exactly what we received with our choice. Also Chrome River's care for its customer is outstanding. We get answers to our questions very quickly.
No photo available

Return on Investment

Abacus

  • New prospects deliver a positive ROI on revenue versus modeling costs
  • Customer modeling allows for suppression of unprofitable names from marketing which saves costs
No photo available

Chrome River EXPENSE

  • Increased time of reimbursement processing.
  • Removed manual processing, and paper handling.
No photo available

Screenshots

Chrome River EXPENSE

Pricing Details

Abacus

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Abacus Editions & Modules

Abacus
Edition
Abacus
$51
1. Per User per Month
Additional Pricing Details

Chrome River EXPENSE

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Chrome River EXPENSE Editions & Modules

Chrome River EXPENSE
Additional Pricing Details

Add comparison