What users are saying about
11 Ratings
11 Ratings
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Score 6.8 out of 101
13 Ratings
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Score 7.1 out of 101

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Likelihood to Recommend

Abacus

Abacus has been great for our small startup of 37 employees, it has grown with our team since we were very small. Since we have not experienced it as a bigger company, I am not sure what the scalability would be like. If you're looking for a site with a cleaner look that is easy to use, Abacus is it. I haven't had to reach out to customer service yet because I haven't had any issues. If that isn't proof positive of how easy it is to use, I don't know what is!
Jennifer Paxton profile photo

Chrome River EXPENSE

Chrome River Expense is built with the modern business traveler in mind. Having the ability to snap and send images of receipts while on the road is incredibly useful, especially for those that have an assistant who can then start building an expense report before you return to the office to grant a final approval.The robust rules engine allows for everything from simple to multilayered approval routing which can allow all required individuals to review staff expenses and the fact that it can be tracked by the end user help reduce extra calls to Accounting asking where something is or when it will be paid.The biggest downside is that for firms going from having nothing to having such a robust system (even though the system is fairly intuitive) training and handholding for the first 6 months is a must for most staff.
Jesse Rudolph profile photo

Pros

  • It is very easy for employees to upload their expense receipts to abacus.
  • Abacus has an easy UI.
  • We haven't had any issues with their customer service team not responding when asked.
Jennifer Paxton profile photo
  • Snap and send (via email) receipt functionality.
  • Integration with accounting system, including image integration.
  • Firm compliance rules and approval routing.
Jesse Rudolph profile photo

Cons

  • When you upload a receipt to abacus it would be great to port in the information from the receipt to the text fields.
  • It would be good to have a more automated way for Abacus to integrate in with other payroll systems.
  • It would be nice to have more levels of permissions, e.g. manager level, administer level and employee level.
Jennifer Paxton profile photo
  • Listing out the general ledger account being charged for a specific expense
Warren Keckeisen profile photo

Likelihood to Renew

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Chrome River EXPENSE10.0
Based on 1 answer
Anyone looking for a modern Expense Management system should consider Chrome River. Aside from the modern and slick GUI, the underlying system is so configurable it is hard to find processes they cant replace. If the process can be done manually, more than likely Chrome River can automate it and make life easier for both the front and back office staff.
Jesse Rudolph profile photo

Alternatives Considered

I used expensify in my last role, however it was at a bigger company so I was not involved in the process besides being a user. Abacus seems easier to use from a user perspective. It would be great to have a better integration with our payroll system, but it seems like with all softwares, you can't have it all
Jennifer Paxton profile photo
Chrome River had a better user interface and users liked the ease of using it. Chrome River was more customer service oriented in handling the implementation requirements. Our AP group did not want to manage each expense report as a separate transaction that it needed to process.
Warren Keckeisen profile photo

Return on Investment

  • It does seem like they are still working out some kinks in the web and mobile apps – a few times the app has crashed. But they're also very fast to push updates.
  • The benefits are simple. No one likes taking time out of their day to do expense reporting. Abacus speeds that process up considerably. The interface is clean, and I'm able to see what expenses are pending vs. expenses that are already cleared.
  • The benefit from a user standpoint is that it adds an element of organization to a process that is typically disorganized. It has saved us numerous hours.
Jennifer Paxton profile photo
  • The cost of implementation and the monthly charges have been completely recuperated with our Rebate every year
  • We are able to know exactly where an expense report is in the routing process
  • We can run reports for our sustainability efforts and help us track progress in areas such as miles driven, miles flown, etc
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Chrome River EXPENSE

Pricing Details

Abacus

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Abacus Editions & Modules
Abacus
Edition
Abacus
$51
1. Per User per Month
Additional Pricing Details

Chrome River EXPENSE

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Chrome River EXPENSE Editions & Modules
Chrome River EXPENSE
Additional Pricing Details