What users are saying about

Abacus

10 Ratings

Expensify

124 Ratings

Abacus

10 Ratings
Score 6.7 out of 101

Expensify

124 Ratings
Score 8.6 out of 101

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Likelihood to Recommend

Abacus

Abacus has been great for our small startup of 37 employees, it has grown with our team since we were very small. Since we have not experienced it as a bigger company, I am not sure what the scalability would be like. If you're looking for a site with a cleaner look that is easy to use, Abacus is it. I haven't had to reach out to customer service yet because I haven't had any issues. If that isn't proof positive of how easy it is to use, I don't know what is!
Jennifer Paxton profile photo

Expensify

Expensify can be great for small and large companies. We have multiple entities and a lot of specific situations that we needed built into our reports which is why we cannot take advantage of the NetSuite integration at this time, but we have worked with our rep to make it work for us by building these custom reports. Expensify is flexible and I think they can find a solution for many different companies' needs.
Lisa Shapiro profile photo

Pros

  • It is very easy for employees to upload their expense receipts to abacus.
  • Abacus has an easy UI.
  • We haven't had any issues with their customer service team not responding when asked.
Jennifer Paxton profile photo
  • Excellent mobile app makes scanning new receipts quick and easy.
  • Relatively flawless smartscanning reduces the need to manually enter data for receipts.
  • Centralized rulesets allow enforcement of company policy.
No photo available

Cons

  • When you upload a receipt to abacus it would be great to port in the information from the receipt to the text fields.
  • It would be good to have a more automated way for Abacus to integrate in with other payroll systems.
  • It would be nice to have more levels of permissions, e.g. manager level, administer level and employee level.
Jennifer Paxton profile photo
  • The AutoScan feature takes way too long.
  • The AutoScan feature is sometimes inaccurate.
  • I've had expenses flagged as "Duplicates" which were not.
  • I don't like that the system flags when you've manually entered an expense because it's necessary most of the time. AutoScan is way too slow.
  • I don't like that our reimbursement payout time takes much longer with expensify than it does with a regular check.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
Expensify10.0
Based on 7 answers
Expensify is a solid platform and there is no reason to change and require our employees to learn a new program.
Richard Wilbert, MBA profile photo

Usability

No score
No answers yet
No answers on this topic
Expensify7.0
Based on 1 answer
Mobile works great, but let's be honest. It's just a photograph. Their OCR and human turk technology works great to scan that photo and enter the proper information. The web interface is decent and allows you to work with single expenses in great detail. What's missing is the ability to mass update expenses, and this sometimes hurts, especially if you're a heavy user of the system.
No photo available

Support

No score
No answers yet
No answers on this topic
Expensify10.0
Based on 1 answer
Our rep has been amazing. He has built custom reports for us that have been very time consuming and difficult. Our reps are also currently looking into new submission solutions for us that we are excited about. They came up with this and recommended it on their own without me complaining about an issue. They are about our success and are very excited about the product they offer.
Lisa Shapiro profile photo

Alternatives Considered

I used expensify in my last role, however it was at a bigger company so I was not involved in the process besides being a user. Abacus seems easier to use from a user perspective. It would be great to have a better integration with our payroll system, but it seems like with all softwares, you can't have it all
Jennifer Paxton profile photo
Comparing Expensify and XpenseTracker is like comparing oranges and apples. The latter is better geared to freelancers.
Lawson Brooks III profile photo

Return on Investment

  • It does seem like they are still working out some kinks in the web and mobile apps – a few times the app has crashed. But they're also very fast to push updates.
  • The benefits are simple. No one likes taking time out of their day to do expense reporting. Abacus speeds that process up considerably. The interface is clean, and I'm able to see what expenses are pending vs. expenses that are already cleared.
  • The benefit from a user standpoint is that it adds an element of organization to a process that is typically disorganized. It has saved us numerous hours.
Jennifer Paxton profile photo
  • Expensify cut down the time it took my organization to process and reimburse an expense report from 1 - 2 months to about 2 weeks.
  • Expensify made it easier to verify and track expenses, leading to fewer mistakes and fewer over/under payments made.
  • Expensify made the entire reimbursement process much more transparent, so everyone involved in the process was on the same page.
Kiara Bynum profile photo

Screenshots

Pricing Details

Abacus

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Abacus Editions & Modules
Abacus
Edition
Abacus
$51
1. Per User per Month
Additional Pricing Details

Expensify

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Expensify Editions & Modules
Expensify
Additional Pricing Details