What users are saying about
13 Ratings
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156 Ratings
13 Ratings
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Score 7.8 out of 101

Expensify

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156 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.9 out of 101

Likelihood to Recommend

Abacus

If you are a cataloger or involved in direct mail in any way, Abacus provides a great opportunity to discover new prospects. However, if you are an online-only retailer, this may not be the fit for you.
No photo available

Expensify

Overall, Expensify is great. It does what we need it to do and it keeps us organized around receipt and expense reporting. I have friends whose companies use other expense reporting platforms and based on what they have shown me, Expensify is way better. If you are a huge company that needs a big robust expense reporting software, I don't know if Expensify is the way to go. For most people, however, Expensify should be your first option.
Jared Lyda profile photo

Pros

Abacus

  • New prospecting opportunities
  • Existing customer modeling for suppression
  • Existing customer modeling for reactivation
No photo available

Expensify

  • Expensify allows a company to establish simple approval rules and pipelines. The days of remembering who approves which user's expense reports are in the past.
  • Expensify allows users to easily code their expenses to the accounting department's general ledger. During implementation, the accounting team is tasked with creating a map between simple categories/description and general ledger account codes. E.g., Telephone -> 66150
  • The mobile app allows users to quickly take photos of their receipts/invoices/supporting documents on the go. Our CEO LOVES the ability to upload support to the app as he is signing the check at a restaurant.
  • The software downloads corporate credit card data daily. Furthermore, they mark "verified credit card transactions" with an icon that indicates as much.
  • The administration has the ability to request "copilot" access to user's accounts. This allows curators the ability to help users follow best practices.
No photo available

Cons

Abacus

  • Reporting is almost non-existent
  • Account reps seem overwhelmed with not enough time to dedicate to each client
  • Pro-active communication regarding new models, etc. could be improved
No photo available

Expensify

  • Some users have complained that their receipts do not always upload from their mobile phone. Unfortunately, this means that the user (or the accounting department) needs to request copies of support/documentation from vendors.
  • If the tool is not implemented correctly, it can lead to some nightmarish situations down the road.
  • Expensify should work to add all desktop capabilities to their mobile application.
No photo available

Likelihood to Renew

Abacus

No score
No answers yet
No answers on this topic

Expensify

Expensify 10.0
Based on 7 answers
We love Expensify! Its interface is amazing. They are always innovating new things and our reps are great and help us along the way to achieve what we need.
Lisa Shapiro profile photo

Usability

Abacus

No score
No answers yet
No answers on this topic

Expensify

Expensify 7.0
Based on 1 answer
Mobile works great, but let's be honest. It's just a photograph. Their OCR and human turk technology works great to scan that photo and enter the proper information. The web interface is decent and allows you to work with single expenses in great detail. What's missing is the ability to mass update expenses, and this sometimes hurts, especially if you're a heavy user of the system.
No photo available

Support

Abacus

No score
No answers yet
No answers on this topic

Expensify

Expensify 10.0
Based on 1 answer
Our rep has been amazing. He has built custom reports for us that have been very time consuming and difficult. Our reps are also currently looking into new submission solutions for us that we are excited about. They came up with this and recommended it on their own without me complaining about an issue. They are about our success and are very excited about the product they offer.
Lisa Shapiro profile photo

Alternatives Considered

Abacus

Other co-op databases, such as Wiland, Next Action (Oracle), etc. are all useful and can be part of your marketing mix. Each has their own strengths and weaknesses. Never put all the eggs in a single co-op basket.
No photo available

Expensify

Our bank offers an option for tracking company credit card information and receipts through their data portal. Expensify is much more user-friendly and since we already use Expensify for personal reimbursements, it did not make any sense to introduce a new portal for users. This is why we opted to find a solution with Expensify for our company credit card transaction tracking.
Lisa Shapiro profile photo

Return on Investment

Abacus

  • New prospects deliver a positive ROI on revenue versus modeling costs
  • Customer modeling allows for suppression of unprofitable names from marketing which saves costs
No photo available

Expensify

  • Before Expensify, my company was getting Expense reimbursement requests via paper and getting the info about company card transactions via Excel and email. Both of those scenarios created a lot more work for the HR/Payroll team and also allowed for a lot of mistakes to be made. Expensify allows the admins and users a lot more ease. It has freed up a lot of time on both sides.
  • We have a lot more success now in getting receipts. Users that are on travel don't lose them as much because they can take a picture and upload them on the spot and our company card users find tracking their receipts much easier as well since they do not have to hand us a pile of them when they turn in their monthly statement.
  • Our budget to actuals are much more accurate now for our company cards because the users can select where items are budgeted from the drop-down lists of categories and departments. We used to just guess.
Lisa Shapiro profile photo

Screenshots

Pricing Details

Abacus

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Abacus Editions & Modules

Abacus
Edition
Abacus
$51
1. Per User per Month
Additional Pricing Details

Expensify

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Expensify Editions & Modules

Expensify
Additional Pricing Details

Add comparison