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12 Ratings
138 Ratings
12 Ratings
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Score 7.6 out of 101
138 Ratings
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Score 8.7 out of 101

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Likelihood to Recommend

Abacus

Abacus has been great for our small startup of 37 employees, it has grown with our team since we were very small. Since we have not experienced it as a bigger company, I am not sure what the scalability would be like. If you're looking for a site with a cleaner look that is easy to use, Abacus is it. I haven't had to reach out to customer service yet because I haven't had any issues. If that isn't proof positive of how easy it is to use, I don't know what is!
Jennifer Paxton profile photo

Expensify

Expensify is well suited for companies that are sick and tired of coordinating the creation, submission, approval, and coding of hundreds/thousands of expense reports across their organization. In most cases, the software would pay for itself pretty quickly, especially if the company doesn't have that many users. The maintenance of expense reports can be an EXTREME drain on accounting resources.
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Pros

  • It is very easy for employees to upload their expense receipts to abacus.
  • Abacus has an easy UI.
  • We haven't had any issues with their customer service team not responding when asked.
Jennifer Paxton profile photo
  • Expensify allows a company to establish simple approval rules and pipelines. The days of remembering who approves which user's expense reports are in the past.
  • Expensify allows users to easily code their expenses to the accounting department's general ledger. During implementation, the accounting team is tasked with creating a map between simple categories/description and general ledger account codes. E.g., Telephone -> 66150
  • The mobile app allows users to quickly take photos of their receipts/invoices/supporting documents on the go. Our CEO LOVES the ability to upload support to the app as he is signing the check at a restaurant.
  • The software downloads corporate credit card data daily. Furthermore, they mark "verified credit card transactions" with an icon that indicates as much.
  • The administration has the ability to request "copilot" access to user's accounts. This allows curators the ability to help users follow best practices.
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Cons

  • When you upload a receipt to abacus it would be great to port in the information from the receipt to the text fields.
  • It would be good to have a more automated way for Abacus to integrate in with other payroll systems.
  • It would be nice to have more levels of permissions, e.g. manager level, administer level and employee level.
Jennifer Paxton profile photo
  • Sometimes Expensify gets confused when receipts are emailed in and then "smart scanned" into the system. The receipt either does not get attached to the appropriate charge or it takes a very long time. I have had many users say they love this feature though and have no problem with it.
  • At the beginning of the month Expensify can be slow. This may be because all of out users want to use it then or a system wide issue.
  • Sometimes the system does not react well when words are typed in to the admin side when creating users. It responds much better when the info needing to be added is just copy/pasted.
Lisa Shapiro profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Expensify10.0
Based on 7 answers
We love Expensify! Its interface is amazing. They are always innovating new things and our reps are great and help us along the way to achieve what we need.
Lisa Shapiro profile photo

Usability

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No answers yet
No answers on this topic
Expensify7.0
Based on 1 answer
Mobile works great, but let's be honest. It's just a photograph. Their OCR and human turk technology works great to scan that photo and enter the proper information. The web interface is decent and allows you to work with single expenses in great detail. What's missing is the ability to mass update expenses, and this sometimes hurts, especially if you're a heavy user of the system.
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Support

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No answers yet
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Expensify10.0
Based on 1 answer
Our rep has been amazing. He has built custom reports for us that have been very time consuming and difficult. Our reps are also currently looking into new submission solutions for us that we are excited about. They came up with this and recommended it on their own without me complaining about an issue. They are about our success and are very excited about the product they offer.
Lisa Shapiro profile photo

Alternatives Considered

I used expensify in my last role, however it was at a bigger company so I was not involved in the process besides being a user. Abacus seems easier to use from a user perspective. It would be great to have a better integration with our payroll system, but it seems like with all softwares, you can't have it all
Jennifer Paxton profile photo
Expensify and Concur are similar products, but we ultimately went with Expensify because of its more robust sync options (e.g., syncs to more systems easily) and was more cost-effective for the number of users we have set up (between 50-100). I haven't used Concur to any great extent but it seemed like a reasonable solution given a different economic situation for the company. I've also used expense reporting utilities connected to systems like Maconomy and NetSuite with no real issues.
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Return on Investment

  • It does seem like they are still working out some kinks in the web and mobile apps – a few times the app has crashed. But they're also very fast to push updates.
  • The benefits are simple. No one likes taking time out of their day to do expense reporting. Abacus speeds that process up considerably. The interface is clean, and I'm able to see what expenses are pending vs. expenses that are already cleared.
  • The benefit from a user standpoint is that it adds an element of organization to a process that is typically disorganized. It has saved us numerous hours.
Jennifer Paxton profile photo
  • Time spent by the AP processors on expense reports has been reduced from eight hours per week to two hours per week.
  • Errors in expense reports that make it all the way to the disbursement stage have been reduced from five per months to zero.
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Screenshots

Pricing Details

Abacus

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Abacus Editions & Modules
Abacus
Edition
Abacus
$51
1. Per User per Month
Additional Pricing Details

Expensify

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Expensify Editions & Modules
Expensify
Additional Pricing Details