Likelihood to Recommend Emburse Abacus is well suited for mid-market organizations that are open to - or embrace - the concept of real-time processing of expense transactions. Emburse Abacus takes a radically different approach from other platforms that rely on modeling paper-based monthly (or periodic) expense reports containing multiple expenses submitted simultaneously. Emburse Abacus allows each transaction to be very rapidly processed individually so that approving managers and accounting professionals are able to perform review tasks and identify potential problems throughout the entire month, relieving the massive monthly influx of large numbers of expense reports simultaneously.
Read full review Sage Intacct is well suited for most accounting needs, specifically journal entries, accounts payable/receivable processes and cash management. Intacct is also useful for budget planning and integration with financial actuals, as well as report writing to coincide with financial reporting processes on monthly, quarterly and annual basis. I'm not sure that Intacct has the capability to fully house a financial reporting process, but it is a great tool.
Read full review Pros User-Friendly Interface: Reviews from our employees (ages ranging from 20s-70s) are all positive in regards to the ease of submitting an expense and getting reimbursement on Abacus Timely Reimbursement: After final approval, money hits user accounts within 2 days Approval routing: ability to set up multi-tier complex approval routes Syncs with Sage Intacct: pushes entries on a day to day basis in to Intacct and it hits our GL accordingly Abacus is competitively priced compared to the competition Abacus utilizes "by expense" management. Getting rid of expense reports and batch reports (they do have an option where you can batch if need be) Read full review Sage intacct will be useful in month end reconciliation by extracting all the required reports. It is helpful for viewing of any type/particular GL codes directly in the General ledger folder It will be helpful to apply the credit memos for a particular date Read full review Cons When you upload a receipt to abacus it would be great to port in the information from the receipt to the text fields. It would be good to have a more automated way for Abacus to integrate in with other payroll systems. It would be nice to have more levels of permissions, e.g. manager level, administer level and employee level. Read full review More "in your face" notice of added features that require being added to a user profile Clearer explanations of what is needed on importing sheets Go back to emailing office hours recaps for people that attended or signed up to attend Read full review Likelihood to Renew Sage Intacct is continuously evolving and increasing it's functionalities. I am excited to attend conferences to learn what is in the roadmap for future releases. Additionally, using Sage Intacct allows me grow as a professional, I am really enjoy the knowledge that I have within the product to be able to share my experiences.
Read full review Usability The ease of use as a seasoned user is wonderful; however, new users struggle to adapt to the program efficiently. Better training videos--all in one location--would be beneficial. The use of a "sandbox" environment is a great tool for new employees or for the fiscal department to test certain journal entries or other transactions to verify accuracy of data.
Read full review Reliability and Availability There has only been one occurrence where Sage Intacct was not available to me, however I had already been working a number of hours trying to get a project completed. It honestly allowed me to step back and take a much needed break.
Read full review Performance As fas as integration is concerned I don't feel this slows Sage Intacct down at all. However, sometimes I do feel it takes some larger reports more time to load due to all the detail. As well as, I "move very fast" in my motions so sometimes I double click on fuctions too quickly and the system seems to think that I have a duplicate request.
Read full review Support Rating I have never had to contact Abacus support and have not heard stories from any of my colleagues having to do so either. Our accounting department stresses the ease of Abacus and has not voiced any concerns with the software or the product support team or the product support process.
Read full review Only a few times have we had to reach out to support, and every time we did, we received a relatively quick response and a solution was found fairly quickly. Only once was there an issue that took longer than a week to resolve, but it still did eventually get solved.
Read full review In-Person Training I have taken in person training classes at several of the annual Sage Intacct user conferences. It is very interactive and the trainers are very easy to follow and understand. They are great at getting everyone in the class involved. They also make sure everyone has learned to task before moving to a new one.
Pam Bakker Controller and Director of Human Resources
Read full review Online Training The free training is very minimal. For what we pay for the service, I would like more training. We end up training new users in-house because the provided free training is not nearly comprehensive enough. That being said, the training provided, for the material covered, was adequate and relevant for the given topics.
Read full review Implementation Rating I would not use a thrid party administrator to implement your system, especially if you are going to be modifying the system at all. Use Intacct implementors as they will be able to better support you on any issues that come up after you go live.
Read full review Alternatives Considered I chose Abacus because of its ease of use and flexible billing. The billing is based on the number of submissions rather than users in the system. Because we reimburse committee members, we have a lot of users in the system, but the activity can vary widely from month to month.
Read full review Sage intacct is known for its robust financial management capabilities. It offers features like general ledger, accounts payable and recievable, project accounting, expense management and more. It is suitable for small top mid sized businesses and larger enterprises. Sage intacct is highlyscalable and can accommodate the needs of growing businesses.
Read full review Scalability You can do a lot with this system and integrate it with a lot of your additional systems you use daily.
Read full review Return on Investment It is giving reliable services. I am happy with its user-friendly services. Since I have issued the virtual and physical cards, I am getting real-time, and end-to-end control over my employee expenses. They can now easily go to visits and this has built their trust too. Further through receipts and expense details, I can easily control the pre-set budgets and easily configure rules to control spending. I will also like to praise their customer care team they are very helpful and always ready to assist. Read full review Sage Intacct provides multiple modules based on business requirements and it will fulfill the client's needs as per their budget. AP aging and AR aging help clients to make the decision at any time to allow reserve for doubtful debts to ensure the financials are shown with correct values. Financials are published on time with minimal adjustments or corrections. This client benefits and files taxes on time. Read full review ScreenShots Emburse Abacus Screenshots