What users are saying about

Abacus

10 Ratings

Xero

Top Rated
213 Ratings

Abacus

10 Ratings
Score 6.7 out of 101

Xero

Top Rated
213 Ratings
Score 8.6 out of 101

Add comparison

Likelihood to Recommend

Abacus

Abacus has been great for our small startup of 37 employees, it has grown with our team since we were very small. Since we have not experienced it as a bigger company, I am not sure what the scalability would be like. If you're looking for a site with a cleaner look that is easy to use, Abacus is it. I haven't had to reach out to customer service yet because I haven't had any issues. If that isn't proof positive of how easy it is to use, I don't know what is!
Jennifer Paxton profile photo

Xero

  • For the price point, it's better for SME's and less good for freelancers who just need some basic services or enterprises who need way more functionality.
  • Functions SME's would likely add and would likely want to pay extra for include Sales Tax, Invoicing, and perhaps foreign currency.
Malcolm Colman-Shearer profile photo

Feature Rating Comparison

Payroll Management

Abacus
Xero
6.7
Pay calculation
Abacus
Xero
7.3
Benefit plan administration
Abacus
Xero
6.0
Direct deposit files
Abacus
Xero
7.2
Salary revision and increment management
Abacus
Xero
6.9
Reimbursement management
Abacus
Xero
6.1

Customization

Abacus
Xero
8.6
API for custom integration
Abacus
Xero
8.8
Plug-ins
Abacus
Xero
8.5

Security

Abacus
Xero
8.8
Single sign-on capability
Abacus
Xero
9.0
Role-based user permissions
Abacus
Xero
8.7

Reporting & Analytics

Abacus
Xero
8.5
Dashboards
Abacus
Xero
8.3
Standard reports
Abacus
Xero
8.7
Custom reports
Abacus
Xero
8.4

General Ledger and Configurable Accounting

Abacus
Xero
8.2
Accounts payable
Abacus
Xero
8.8
Accounts receivable
Abacus
Xero
8.8
Cash management
Abacus
Xero
8.3
Bank reconciliation
Abacus
Xero
9.1
Expense management
Abacus
Xero
7.5
Time tracking
Abacus
Xero
6.5
Fixed asset management
Abacus
Xero
7.7
Multi-currency support
Abacus
Xero
8.2
Multi-division support
Abacus
Xero
8.8
Regulations compliance
Abacus
Xero
8.1
Electronic tax filing
Abacus
Xero
8.2
Self-service portal
Abacus
Xero
8.2
Global Financial Support
Abacus
Xero
7.0
Primary and Secondary Ledgers
Abacus
Xero
9.1
Intercompany Accounting
Abacus
Xero
7.7
Localizations
Abacus
Xero
8.0
Journals and Reconciliations
Abacus
Xero
8.2
Enterprise Accounting
Abacus
Xero
8.1
Configurable Accounting
Abacus
Xero
8.6
Centralized Rules Framework
Abacus
Xero
8.6
Standardized Processes
Abacus
Xero
8.9

Inventory Management

Abacus
Xero
7.7
Inventory tracking
Abacus
Xero
7.1
Automatic reordering
Abacus
Xero
7.5
Location management
Abacus
Xero
8.4
Manufacturing module
Abacus
Xero
8.0

Order Management

Abacus
Xero
6.9
Pricing
Abacus
Xero
7.5
Order entry
Abacus
Xero
7.2
Credit card processing
Abacus
Xero
8.3
Cost of goods sold
Abacus
Xero
7.7
Order Orchestration
Abacus
Xero
6.1
End-to-end order visibility
Abacus
Xero
7.0
Order exception Resolution
Abacus
Xero
4.1

Accounting Firm BPO Features

Abacus
Xero
8.1
Branded client dashboards
Abacus
Xero
9.1
Client data roll-up capabilities
Abacus
Xero
7.7
Client data consolidation for benchmarking
Abacus
Xero
7.7
Configurable alerts
Abacus
Xero
7.8
Billing bypass
Abacus
Xero
8.5
Client template cloning
Abacus
Xero
7.9
Single sign-on
Abacus
Xero
9.2
Configurable client onboarding questions
Abacus
Xero
6.9
Cross-client workflow management
Abacus
Xero
8.4
Industry-specific versioning
Abacus
Xero
8.3
Legacy system data migration
Abacus
Xero
7.9

Pros

  • It is very easy for employees to upload their expense receipts to abacus.
  • Abacus has an easy UI.
  • We haven't had any issues with their customer service team not responding when asked.
Jennifer Paxton profile photo
  • Cross-app integration: the company boasts native integration with over 350 other cloud apps, but that number is really only about 260 when you count unique apps rather than double or triple counting apps that serve multiple functions. Xero's higher tally also duplicates the same core app if the API integrator differs (i.e. Shopify as three apps if there's an API from Zapstitch, Carry the One, and Stitch Labs rather than Shopify identified as a single SaaS app).
  • Intelligent configuration: allows the true 'under the hood' accounting to maintain integrity while allowing flexibility for advanced users who need to capture and manage specialized aspects of business information. The interface is extremely easy to use, but also robust and technologically innovative behind the UI.
  • Update reliability: I've used dozens of SaaS apps, most of which fail to deliver high quality updates and new features in a timely manner. Xero, on the other hand communicates what's coming down the pike and actually delivers it according to the schedule. When it's available, it's not a bug-filled poorly tested version, but fully tested and debugged, ready for immediate use. When I first begin using Xero, I used draft sales invoices in lieu of quotes, and draft bills in lieu of purchase orders because of the latter choices being unavailable. My "workaround" was more than adequate, but since Xero introduced native purchase order and quote functionality, the actual benefits have greatly exceeded what I would have imagined. The same is true of their inventory functionality. It's simple enough to accommodate flexibility, but also very intelligently designed to allow many who might have previously used a third party app to now track quantities within Xero natively.
Ahmad Abdul-Qadir profile photo

Cons

  • When you upload a receipt to abacus it would be great to port in the information from the receipt to the text fields.
  • It would be good to have a more automated way for Abacus to integrate in with other payroll systems.
  • It would be nice to have more levels of permissions, e.g. manager level, administer level and employee level.
Jennifer Paxton profile photo
  • Xero's mobile apps are a good start, but could use more functionality, such as being able to access reports or run payroll. The good news is that the web app itself works on iPad, so you can log in through Safari and get what you need. Still, other accounting apps are ahead of Xero in this department.
  • Payroll is limited (as of May 2015) to a handful of states and is rolling out to more gradually. Scroll to the bottom of this page to see where payroll is available: https://www.xero.com/us/accounting-software/payroll/
  • Customizable reports. Xero is rolling out a new reporting engine which offers greater flexibility, but it is not yet complete. Make sure that the reports available in Xero will meet your needs.
Blake Oliver profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Xero9.7
Based on 24 answers
It is the cornerstone of our business. We are 100% Xero Accountants. Our clients love it, we love it and I do not foresee a day when we will jump to an alternative. Never say never though!
John Cotter profile photo

Usability

No score
No answers yet
No answers on this topic
Xero8.3
Based on 20 answers
Simple and elegant - designed for the way an end-user would think, not just for bookkeepers
Ean Murphy profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Xero9.0
Based on 10 answers
We have been actively using and 100% Xero based for our ecommerce accounting practice for over 4 years. There has on been one real outage for more than 5 minutes. Xero was open and transparent about the outage, what they were doing to resolve the issue, and provided 15 minute updates. Showing how they care about their customers and partners. Plus, showing that their customers care too, were understanding, and went surfing or in our case took a nap. Couldn't run our business without Xero as a partner.
Scott Scharf profile photo

Performance

No score
No answers yet
No answers on this topic
Xero10.0
Based on 8 answers
In 3 years of use, I've only broken the system once. And that was for 30 seconds.
Dan Schmidt, CPA profile photo

Support

No score
No answers yet
No answers on this topic
Xero8.7
Based on 14 answers
Quick and responsive. The only drawback, at least when I've used support which hasn't been recent, they are located in New Zealand which can create some time zone issues.
Travis Campbell, CPA, CA profile photo

Online Training

No score
No answers yet
No answers on this topic
Xero10.0
Based on 5 answers
All of Xero's training is online and available for anyone (business owner or accountants) to learn and become experts in their system. There is a range of content from product training to real world webinars from their partners. Xero is beautiful accounting software and their training is the same.
Scott Scharf profile photo

Implementation

No score
No answers yet
No answers on this topic
Xero9.5
Based on 9 answers
Have a good plan. Carefully reconcile closing balances with opening balances. Conversion at fiscal year end is ideal if possible
Dave Olsen profile photo

Alternatives Considered

I used expensify in my last role, however it was at a bigger company so I was not involved in the process besides being a user. Abacus seems easier to use from a user perspective. It would be great to have a better integration with our payroll system, but it seems like with all softwares, you can't have it all
Jennifer Paxton profile photo
QBO - UI/UX and integrations are far superior. The only area where QBO is currently ahead is job costingFreshbooks - we recommend for some pre-revenue and solopreneur clients only. Xero provides a full-featured solutionWave - we recommend for some pre-revenue and solopreneur clients only. Xero provides a full-featured solutionIntacct - great functionality but cost-prohibitive. We recommend this service when clients are hitting the limits of the Xero database and ecosystem, or in certain cases where additional tracking and granularity may be required, such as non-profits with significant grant reporting requirements.
Dan Schmidt, CPA profile photo

Rating for Public Practice CPAs

No score
No answers yet
No answers on this topic
Xero9.1
Based on 10 answers
There are two primary reasons for the 10 rating - UI (including platform stability) and the open API/add-on ecosystem. This allows a CPA to provide value-add services beyond traditional bookkeeping, and to truly fill the coveted "trusted advisor" status.
Dan Schmidt, CPA profile photo

Scalability

No score
No answers yet
No answers on this topic
Xero9.8
Based on 6 answers
After 4 years I cannot remember a single moment of downtime. Outstanding reliability!
Doug Fish profile photo

Return on Investment

  • It does seem like they are still working out some kinks in the web and mobile apps – a few times the app has crashed. But they're also very fast to push updates.
  • The benefits are simple. No one likes taking time out of their day to do expense reporting. Abacus speeds that process up considerably. The interface is clean, and I'm able to see what expenses are pending vs. expenses that are already cleared.
  • The benefit from a user standpoint is that it adds an element of organization to a process that is typically disorganized. It has saved us numerous hours.
Jennifer Paxton profile photo
  • It makes our AP, AR, and month end processes very simple and cost-effective. In one company we cut clerical costs by 80% when we switched from Microsoft GP to Xero.
  • Online access allows us to focus on the business rather than managing software.
  • Compared to QuickBooks, it costs us more because we pay separately for each entity. With QuickBooks you can set up multiple company files on one license.
Dave Olsen profile photo

Screenshots

Pricing Details

Abacus

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Abacus Editions & Modules
Abacus
Edition
Abacus
$51
1. Per User per Month
Additional Pricing Details

Xero

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Xero Editions & Modules
Xero
Additional Pricing Details