What users are saying about
5 Ratings
1 Rating
5 Ratings
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Score 8.6 out of 100
1 Rating
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Score 10 out of 100

Attribute Ratings

  • Brightflag is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.0

AbacusLaw

80%
1 Rating
10.0

Brightflag

100%
1 Rating

Usability

AbacusLaw

N/A
0 Ratings
10.0

Brightflag

100%
1 Rating

Support Rating

7.0

AbacusLaw

70%
1 Rating
10.0

Brightflag

100%
1 Rating

Likelihood to Recommend

AbacusNext

AbacusLaw allows the whole law firm to be on the same page with access to a community calendar, billing, etc. It is a bit of a bummer that you need to put significant time into training to understand how to use AbacusLaw fully and get the most out of it. I wish there were quicker and easier ways to train and let people know about new additions
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Brightflag

I already recommend Brightflag to anyone and everyone who processes invoices. There is a lot of information and data that comes on these invoices, and having a system that streamlines the information in one place has been extremely useful for a department that is a cost center and needs a quick way to justify every spend.
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Pros

AbacusNext

  • Security
  • Organization
  • Easy to use
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Brightflag

  • Easy interface
  • Amazing customer service
  • Measurable impact on bottom line
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Cons

AbacusNext

  • Explaining new products or services in a way that is quick and easy to understand
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Brightflag

  • More bespoke flags
  • More benchmarking data
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Pricing Details

AbacusLaw

Starting Price

Editions & Modules

AbacusLaw editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Brightflag

    Starting Price

    Editions & Modules

    Brightflag editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      AbacusNext

      No answers on this topic

      Brightflag

      Super easy to set up and use. The interface is intuitive, but it's worth spending some time getting used to seeing where the different "file cabinets" are located. I recommend having one person dedicated to the day-to-day management of the platform (separate from the reviewers and approvers), someone who just manages to upload the invoices, setting up new vendors, liaising with BF Support, but cross-training everyone who uses it on the broad functions.
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      Support Rating

      AbacusNext

      The support is generally good and relatively quick BUT when there is a new product or something they want you to buy, I have felt a bit harassed at that point by sales but when I have an issue I don't feel like support jumps on it as quick.
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      Brightflag

      Customer support is spectacular. Probably the single best quality of this product. They are quick to respond, quick to troubleshoot, and quick to offer suggestions on workarounds for things that might still be in the works (or unique to us). That level of agility and can-do attitude is what I needed in a partner like this.
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      Alternatives Considered

      AbacusNext

      We have just used AbacusLaw but have looked into other similar products such as Clio and have been disappointed in what they offer compared to AbacusLaw.
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      Brightflag

      No answers on this topic

      Return on Investment

      AbacusNext

      • We have been using Abacus (and previously Amicus) for so long it is hard to tell.
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      Brightflag

      • ROI has been superb: saw a 30% drop in legal spend (based on invoice amount) due to catching items that shouldn't have been charged or charges that exceeded agreed-upon caps.
      • Being able to add prior years' invoices to the system has been incredible since it allows for internal benchmarking and YoY comparison reporting.
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