AbacusLaw vs. CaseMap

AbacusLaw allows the whole law firm to be on the same page with access to a community calendar, billing, etc. It is a bit of a bummer that you need to put significant time into training to understand how to use AbacusLaw fully and get the most out of it. I wish there were quicker and easier ways to train and let people know about new additions

• Security
• Organization
• Easy to use

• Explaining new products or services in a way that is quick and easy to understand

The support is generally good and relatively quick BUT when there is a new product or something they want you to buy, I have felt a bit harassed at that point by sales but when I have an issue I don't feel like support jumps on it as quick.

We have just used AbacusLaw but have looked into other similar products such as Clio and have been disappointed in what they offer compared to AbacusLaw.

• We have been using Abacus (and previously Amicus) for so long it is hard to tell.