What users are saying about
5 Ratings
2 Ratings
5 Ratings
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Score 8.9 out of 100
2 Ratings
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Score 5 out of 100

Attribute Ratings

  • AbacusLaw is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.0

AbacusLaw

80%
1 Rating
5.0

Firm Central

50%
2 Ratings

Support Rating

7.0

AbacusLaw

70%
1 Rating
5.0

Firm Central

50%
2 Ratings

Likelihood to Recommend

AbacusNext

AbacusLaw allows the whole law firm to be on the same page with access to a community calendar, billing, etc. It is a bit of a bummer that you need to put significant time into training to understand how to use AbacusLaw fully and get the most out of it. I wish there were quicker and easier ways to train and let people know about new additions
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Thomson Reuters

ease of use is a plus but client secure portal alerts need to be made more clearly so that communication flows both ways without delay
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Pros

AbacusNext

  • Security
  • Organization
  • Easy to use
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Thomson Reuters

  • Time tracking.
  • Billing.
  • Easy access to Westlaw.
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Cons

AbacusNext

  • Explaining new products or services in a way that is quick and easy to understand
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Thomson Reuters

  • ease of portal access
  • form bank being easier to modify
  • integrations with other programs
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Pricing Details

AbacusLaw

Starting Price

Editions & Modules

AbacusLaw editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Firm Central

    Starting Price

    Editions & Modules

    Firm Central editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Support Rating

      AbacusNext

      The support is generally good and relatively quick BUT when there is a new product or something they want you to buy, I have felt a bit harassed at that point by sales but when I have an issue I don't feel like support jumps on it as quick.
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      Thomson Reuters

      I have not had to use support
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      Alternatives Considered

      AbacusNext

      We have just used AbacusLaw but have looked into other similar products such as Clio and have been disappointed in what they offer compared to AbacusLaw.
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      Thomson Reuters

      we actually switched to Clio for better document management and overall billing and accounting features which have worked out very well
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      Return on Investment

      AbacusNext

      • We have been using Abacus (and previously Amicus) for so long it is hard to tell.
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      Thomson Reuters

      • Tracking time was positive.
      • Cost us money to switch document management systems.
      • Loss of time/work product with document management functions.
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