What users are saying about
4 Ratings
1 Ratings
4 Ratings
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Score 7 out of 100
1 Ratings
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Score 6 out of 100

Likelihood to Recommend

AbacusLaw

AbacusLaw allows the whole law firm to be on the same page with access to a community calendar, billing, etc. It is a bit of a bummer that you need to put significant time into training to understand how to use AbacusLaw fully and get the most out of it. I wish there were quicker and easier ways to train and let people know about new additions
Kyndal Duff | TrustRadius Reviewer

Firm Central

Firm Central works well for billing and tracking time, plus it's a nice place to have all of your cases organized but it is not good for case management. However, the limitations on document management make it impossible to rely on and to use well
Anonymous | TrustRadius Reviewer

Pros

AbacusLaw

  • Security
  • Organization
  • Easy to use
Kyndal Duff | TrustRadius Reviewer

Firm Central

  • Time tracking.
  • Billing.
  • Easy access to Westlaw.
Anonymous | TrustRadius Reviewer

Cons

AbacusLaw

  • Explaining new products or services in a way that is quick and easy to understand
Kyndal Duff | TrustRadius Reviewer

Firm Central

  • Uploading documents.
  • Viewing documents.
  • Collaboration on documents.
Anonymous | TrustRadius Reviewer

Support Rating

AbacusLaw

AbacusLaw 7.0
Based on 1 answer
The support is generally good and relatively quick BUT when there is a new product or something they want you to buy, I have felt a bit harassed at that point by sales but when I have an issue I don't feel like support jumps on it as quick.
Kyndal Duff | TrustRadius Reviewer

Firm Central

Firm Central 5.0
Based on 2 answers
I have not had to use support
Anonymous | TrustRadius Reviewer

Alternatives Considered

AbacusLaw

We have just used AbacusLaw but have looked into other similar products such as Clio and have been disappointed in what they offer compared to AbacusLaw.
Kyndal Duff | TrustRadius Reviewer

Firm Central

We moved away from Firm Central for document management and are considering these other platforms but have not made a decision yet and instead are using in-house options.
Anonymous | TrustRadius Reviewer

Return on Investment

AbacusLaw

  • We have been using Abacus (and previously Amicus) for so long it is hard to tell.
Kyndal Duff | TrustRadius Reviewer

Firm Central

  • Tracking time was positive.
  • Cost us money to switch document management systems.
  • Loss of time/work product with document management functions.
Anonymous | TrustRadius Reviewer

Pricing Details

AbacusLaw

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Firm Central

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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