What users are saying about
5 Ratings
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Score 8.9 out of 100
17 Ratings
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Score 7.6 out of 100

Attribute Ratings

  • Thomson Reuters ProLaw is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.0

AbacusLaw

80%
1 Rating
8.2

Thomson Reuters ProLaw

82%
7 Ratings

Likelihood to Renew

AbacusLaw

N/A
0 Ratings
10.0

Thomson Reuters ProLaw

100%
1 Rating

Usability

AbacusLaw

N/A
0 Ratings
9.0

Thomson Reuters ProLaw

90%
1 Rating

Support Rating

7.0

AbacusLaw

70%
1 Rating
8.7

Thomson Reuters ProLaw

87%
5 Ratings

Likelihood to Recommend

AbacusNext

AbacusLaw allows the whole law firm to be on the same page with access to a community calendar, billing, etc. It is a bit of a bummer that you need to put significant time into training to understand how to use AbacusLaw fully and get the most out of it. I wish there were quicker and easier ways to train and let people know about new additions
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Thomson Reuters

once the software is set up, it streamlines the billing process and helps with E-discovery on cases. You can also customize some areas to fit your needs specific to your firm. Paperless Proforma eliminates a lot of paper and streamlines the Prebill process. It also incorporates email billing to eliminate wasted paper.
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Pros

AbacusNext

  • Security
  • Organization
  • Easy to use
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Thomson Reuters

  • Accounting, time entry and billing are an easy task with ProLaw.
  • Streamlines and automates the work of lawyers and other staff.
  • Risk management and maintain regulatory challenges.
  • Case and matter management.
  • Integration with Microsoft apps such as Excel, Word and Outlook.
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Cons

AbacusNext

  • Explaining new products or services in a way that is quick and easy to understand
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Thomson Reuters

  • ProLaw has been working on easier ways to add multiple documents to emails without flipping back and forth or changing document names to the storage number of the document in its database.
  • Although you can export billing information to an excel sheet, it would be beneficial if one could print all billed items for a matter that included the description of the billed event rather than just the amounts. Currently the only way to do this would be by printing statements.
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Pricing Details

AbacusLaw

Starting Price

Editions & Modules

AbacusLaw editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Thomson Reuters ProLaw

    Starting Price

    Editions & Modules

    Thomson Reuters ProLaw editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      AbacusNext

      No answers on this topic

      Thomson Reuters

      ProLaw is fully integrated in our firm's organization. It would be impossible to operate without it or similar programming
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      Usability

      AbacusNext

      No answers on this topic

      Thomson Reuters

      In terms of usability, the tool is intuitive and easy to use. Initially, it might be a little bit difficult to grab all the functions it can perform, but with the experience, doing the tasks become an easy job and the tool improves your team's productivity and efficiency. It really helps you to deliver excellent service to your clients in less time and at a low cost.
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      Support Rating

      AbacusNext

      The support is generally good and relatively quick BUT when there is a new product or something they want you to buy, I have felt a bit harassed at that point by sales but when I have an issue I don't feel like support jumps on it as quick.
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      Thomson Reuters

      Thomson Reuters ProLaw provides excellent customer service. We have had a few issues come up that required both immediate and less immediate attention. In both instances Thomson Reuters was very attentive to the issues and provided us solutions to the issues that we encountered. Very highly recommended customer service, I feel that any issue we encountered will be dealt with in a prompt and professional manner.
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      Alternatives Considered

      AbacusNext

      We have just used AbacusLaw but have looked into other similar products such as Clio and have been disappointed in what they offer compared to AbacusLaw.
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      Thomson Reuters

      Client base - numbers, Support of User Group Formation, location - hours of support, all in one product - eliminated document management and allowed through security for attorneys to access to ledger information, supported non-cloud solution as we were not ready to go to cloud, Non-modular so all parts of the system seemed to work better together and even if not ready immediately to utilize some parts, we adopted over time as we because familiar with the product, I knew firms that Prolaw already, Sales person - Tom Mulligan was wonderful to work with, ProLaw was the only software demo'ed that could report directly on our fee credits as we currently allocate - WE ARE AN EAT WHAT YOU KILL FIRM, Our outside IT firm had worked on ProLaw before, Software was capable of supporting a paperless environment, without additional cost I could get a second data base to run our internal leasing through with is technically a separate company from the business of law. We didn't need any additional hardware when we installed, we already had everything it needed to run
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      Return on Investment

      AbacusNext

      • We have been using Abacus (and previously Amicus) for so long it is hard to tell.
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      Thomson Reuters

      • Significant investment for money and time to train and learn system.
      • Return on investment depends on employee enforcement and adoption.
      • Great dividends if software is FULLY utilized for all facets and features.
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