What users are saying about
6 Ratings
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Score 7.9 out of 100
16 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

AbacusLaw

AbacusLaw allows the whole law firm to be on the same page with access to a community calendar, billing, etc. It is a bit of a bummer that you need to put significant time into training to understand how to use AbacusLaw fully and get the most out of it. I wish there were quicker and easier ways to train and let people know about new additions
Kyndal Duff | TrustRadius Reviewer

Thomson Reuters ProLaw

once the software is set up, it streamlines the billing process and helps with E-discovery on cases. You can also customize some areas to fit your needs specific to your firm. Paperless Proforma eliminates a lot of paper and streamlines the Prebill process. It also incorporates email billing to eliminate wasted paper.
Bill Nash | TrustRadius Reviewer

Pros

AbacusLaw

  • Security
  • Organization
  • Easy to use
Kyndal Duff | TrustRadius Reviewer

Thomson Reuters ProLaw

  • Accounting, time entry and billing are an easy task with ProLaw.
  • Streamlines and automates the work of lawyers and other staff.
  • Risk management and maintain regulatory challenges.
  • Case and matter management.
  • Integration with Microsoft apps such as Excel, Word and Outlook.
Anonymous | TrustRadius Reviewer

Cons

AbacusLaw

  • Explaining new products or services in a way that is quick and easy to understand
Kyndal Duff | TrustRadius Reviewer

Thomson Reuters ProLaw

  • ProLaw has been working on easier ways to add multiple documents to emails without flipping back and forth or changing document names to the storage number of the document in its database.
  • Although you can export billing information to an excel sheet, it would be beneficial if one could print all billed items for a matter that included the description of the billed event rather than just the amounts. Currently the only way to do this would be by printing statements.
Sean Storch | TrustRadius Reviewer

Likelihood to Renew

AbacusLaw

No score
No answers yet
No answers on this topic

Thomson Reuters ProLaw

Thomson Reuters ProLaw 10.0
Based on 1 answer
ProLaw is fully integrated in our firm's organization. It would be impossible to operate without it or similar programming
Matthew Harvey | TrustRadius Reviewer

Usability

AbacusLaw

No score
No answers yet
No answers on this topic

Thomson Reuters ProLaw

Thomson Reuters ProLaw 9.0
Based on 1 answer
In terms of usability, the tool is intuitive and easy to use. Initially, it might be a little bit difficult to grab all the functions it can perform, but with the experience, doing the tasks become an easy job and the tool improves your team's productivity and efficiency. It really helps you to deliver excellent service to your clients in less time and at a low cost.
Anonymous | TrustRadius Reviewer

Support Rating

AbacusLaw

AbacusLaw 7.0
Based on 1 answer
The support is generally good and relatively quick BUT when there is a new product or something they want you to buy, I have felt a bit harassed at that point by sales but when I have an issue I don't feel like support jumps on it as quick.
Kyndal Duff | TrustRadius Reviewer

Thomson Reuters ProLaw

Thomson Reuters ProLaw 8.4
Based on 5 answers
Thomson Reuters ProLaw provides excellent customer service. We have had a few issues come up that required both immediate and less immediate attention. In both instances Thomson Reuters was very attentive to the issues and provided us solutions to the issues that we encountered. Very highly recommended customer service, I feel that any issue we encountered will be dealt with in a prompt and professional manner.
Anonymous | TrustRadius Reviewer

Alternatives Considered

AbacusLaw

We have just used AbacusLaw but have looked into other similar products such as Clio and have been disappointed in what they offer compared to AbacusLaw.
Kyndal Duff | TrustRadius Reviewer

Thomson Reuters ProLaw

Client base - numbers, Support of User Group Formation, location - hours of support, all in one product - eliminated document management and allowed through security for attorneys to access to ledger information, supported non-cloud solution as we were not ready to go to cloud, Non-modular so all parts of the system seemed to work better together and even if not ready immediately to utilize some parts, we adopted over time as we because familiar with the product, I knew firms that Prolaw already, Sales person - Tom Mulligan was wonderful to work with, ProLaw was the only software demo'ed that could report directly on our fee credits as we currently allocate - WE ARE AN EAT WHAT YOU KILL FIRM, Our outside IT firm had worked on ProLaw before, Software was capable of supporting a paperless environment, without additional cost I could get a second data base to run our internal leasing through with is technically a separate company from the business of law. We didn't need any additional hardware when we installed, we already had everything it needed to run
Sandra Haislet | TrustRadius Reviewer

Return on Investment

AbacusLaw

  • We have been using Abacus (and previously Amicus) for so long it is hard to tell.
Kyndal Duff | TrustRadius Reviewer

Thomson Reuters ProLaw

  • Significant investment for money and time to train and learn system.
  • Return on investment depends on employee enforcement and adoption.
  • Great dividends if software is FULLY utilized for all facets and features.
Derek Schroeder | TrustRadius Reviewer

Pricing Details

AbacusLaw

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Thomson Reuters ProLaw

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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