What users are saying about
12 Ratings
289 Ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100
289 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 3.6 out of 100

Feature Set Ratings

    Customization

    9.0

    Abas ERP

    90%

    Brightpearl

    Feature Set Not Supported
    N/A
    Abas ERP ranks higher in 2/2 features

    API for custom integration

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Plug-ins

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Security

    8.5

    Abas ERP

    85%

    Brightpearl

    Feature Set Not Supported
    N/A
    Abas ERP ranks higher in 2/2 features

    Single sign-on capability

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Role-based user permissions

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Reporting & Analytics

    8.0

    Abas ERP

    80%

    Brightpearl

    Feature Set Not Supported
    N/A
    Abas ERP ranks higher in 3/3 features

    Dashboards

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Standard reports

    7.5
    75%
    2 Ratings
    N/A
    0 Ratings

    Custom reports

    8.5
    85%
    2 Ratings
    N/A
    0 Ratings

    General Ledger and Configurable Accounting

    8.0

    Abas ERP

    80%

    Brightpearl

    Feature Set Not Supported
    N/A
    Abas ERP ranks higher in 11/11 features

    Accounts payable

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Accounts receivable

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Global Financial Support

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Primary and Secondary Ledgers

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Intercompany Accounting

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Localizations

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Journals and Reconciliations

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Enterprise Accounting

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Configurable Accounting

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Centralized Rules Framework

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Standardized Processes

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Inventory Management

    8.1

    Abas ERP

    81%

    Brightpearl

    Feature Set Not Supported
    N/A
    Abas ERP ranks higher in 4/4 features

    Inventory tracking

    7.5
    75%
    2 Ratings
    N/A
    0 Ratings

    Automatic reordering

    8.5
    85%
    2 Ratings
    N/A
    0 Ratings

    Location management

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Manufacturing module

    8.5
    85%
    2 Ratings
    N/A
    0 Ratings

    Order Management

    8.3

    Abas ERP

    83%

    Brightpearl

    Feature Set Not Supported
    N/A
    Abas ERP ranks higher in 5/5 features

    Pricing

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Order entry

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Cost of goods sold

    8.5
    85%
    2 Ratings
    N/A
    0 Ratings

    Order Orchestration

    8.5
    85%
    2 Ratings
    N/A
    0 Ratings

    End-to-end order visibility

    8.5
    85%
    2 Ratings
    N/A
    0 Ratings

    Subledger and Financial Process

    7.3

    Abas ERP

    73%

    Brightpearl

    Feature Set Not Supported
    N/A
    Abas ERP ranks higher in 11/11 features

    Automated Invoice Processing

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Shared Services Payments

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Billings Management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Customer Receipt Applications

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Revenue Recognition

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Cash Management

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Travel & Expense Management

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Budgetary Control & Encumbrance Accounting

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Period Close

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Transactions Tax

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Subledger Reconciliations

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Project Financial Management

    7.4

    Abas ERP

    74%

    Brightpearl

    Feature Set Not Supported
    N/A
    Abas ERP ranks higher in 9/9 features

    Budgeting and Forecasting

    6.5
    65%
    2 Ratings
    N/A
    0 Ratings

    Project Costing

    7.0
    70%
    2 Ratings
    N/A
    0 Ratings

    Cost Capture

    7.0
    70%
    2 Ratings
    N/A
    0 Ratings

    Customer Invoicing

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Project Financial Performance Analysis

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Project Financials Dashboard

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Real-time Financial Reporting

    7.5
    75%
    2 Ratings
    N/A
    0 Ratings

    Embedded Business Intelligence

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Project Planning Collaboration

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Project Execution Management

    7.8

    Abas ERP

    78%

    Brightpearl

    Feature Set Not Supported
    N/A
    Abas ERP ranks higher in 4/4 features

    Project Planning and Scheduling

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Project Manager Dashboard

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Resource Manager Dashboard

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Real-Time Project Reporting

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Procurement

    6.4

    Abas ERP

    64%

    Brightpearl

    Feature Set Not Supported
    N/A
    Abas ERP ranks higher in 9/9 features

    Sourcing Team Collaboration

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Sourcing Analysis

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Bids Analyzed and Compared

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Contract Authoring

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Electronic Signatures

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Supplier Assessment

    7.5
    75%
    2 Ratings
    N/A
    0 Ratings

    Supplier Communication and Collaboration

    6.0
    60%
    1 Rating
    N/A
    0 Ratings

    Supplier Management

    6.0
    60%
    1 Rating
    N/A
    0 Ratings

    Supplier Portal

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Manufacturing

    7.0

    Abas ERP

    70%

    Brightpearl

    Feature Set Not Supported
    N/A
    Abas ERP ranks higher in 5/5 features

    Production Process Design

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Production Management

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Contracted Manufacturing Management

    3.0
    30%
    1 Rating
    N/A
    0 Ratings

    Work Execution

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Manufacturing Costs

    7.0
    70%
    2 Ratings
    N/A
    0 Ratings

    Supply Chain

    5.8

    Abas ERP

    58%

    Brightpearl

    Feature Set Not Supported
    N/A
    Abas ERP ranks higher in 2/2 features

    Inventory Planning

    6.5
    65%
    2 Ratings
    N/A
    0 Ratings

    Performance Monitoring

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • Abas ERP is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    Abas ERP

    90%
    2 Ratings
    1.7

    Brightpearl

    17%
    156 Ratings

    Likelihood to Renew

    Abas ERP

    N/A
    0 Ratings
    8.2

    Brightpearl

    82%
    12 Ratings

    Usability

    Abas ERP

    N/A
    0 Ratings
    4.3

    Brightpearl

    43%
    8 Ratings

    Availability

    Abas ERP

    N/A
    0 Ratings
    10.0

    Brightpearl

    100%
    2 Ratings

    Performance

    Abas ERP

    N/A
    0 Ratings
    9.0

    Brightpearl

    90%
    2 Ratings

    Support Rating

    Abas ERP

    N/A
    0 Ratings
    7.8

    Brightpearl

    78%
    268 Ratings

    In-Person Training

    Abas ERP

    N/A
    0 Ratings
    1.0

    Brightpearl

    10%
    1 Rating

    Online Training

    Abas ERP

    N/A
    0 Ratings
    7.0

    Brightpearl

    70%
    1 Rating

    Implementation Rating

    Abas ERP

    N/A
    0 Ratings
    6.5

    Brightpearl

    65%
    208 Ratings

    Configurability

    Abas ERP

    N/A
    0 Ratings
    8.0

    Brightpearl

    80%
    1 Rating

    Ease of integration

    Abas ERP

    N/A
    0 Ratings
    7.0

    Brightpearl

    70%
    1 Rating

    Product Scalability

    Abas ERP

    N/A
    0 Ratings
    6.9

    Brightpearl

    69%
    5 Ratings

    Vendor post-sale

    Abas ERP

    N/A
    0 Ratings
    8.0

    Brightpearl

    80%
    1 Rating

    Vendor pre-sale

    Abas ERP

    N/A
    0 Ratings
    9.0

    Brightpearl

    90%
    1 Rating

    Likelihood to Recommend

    Abas ERP

    ABAS by far offers the most bang for the buck. We are able to handle all of our business functions through ABAS and also have additional features like Business Apps, Business Intelligence, Vendor and Customer portals, as well as many other features that many other ERP packages didn't have. It has allowed us to consolidate our software packages and also provide visibility since everything is now connected.
    Read full review

    Brightpearl

    Brightpearl is very well suited for small-medium companies that are growing quickly and need a way to improve their operational systems and functionality to handle increasing volume of orders. Particularly if you use multiple SKUs, sales channels, and/or warehouses, the features offered by Brightpearl are excellently well suited to handle these types of needs. I don't believe Brightpearl would be very applicable for very small companies with a small number of SKUs, as many of the features offered would be unnecessary and underutilized.
    Read full review

    Pros

    Abas ERP

    • Ability to drill down information from one screen to another
    • Allows creation of various custom fields screens and reports
    • Availability of "demo" system where one can test new functionality without affecting "Live Abas ERP"
    Read full review

    Brightpearl

    • Brightpearl tracks order changes and communications very well. It documents all activity in a feed that anyone can see, including status changes, notes made, emails sent, etc.
    • Brightpearl makes it incredibly easy to find orders fitting certain criteria through the use of statuses that you can customize. For example, as a multichannel seller, we can easily create statuses for each channel that we sell from, where our orders will (oftentimes automatically) land in. We also deal often with things like back ordered items; we can also create statuses for certain brands, so that when we expect a shipment in from that company, our back order specialist can easily sort through her orders that are waiting on that shipment.
    • Brightpearl makes it easy to take orders over the phone. Everything I need is right there on one screen; not often do I find myself needing to deviate to other tabs. The steps I take (from "new order" to finish) are straightforward and understandable, and go in steps that make sense.
    Read full review

    Cons

    Abas ERP

    • ABAS is headquartered in Germany with a US based headquarters in Virginia. Some of the programming structures were based on European methods that differed somewhat from the way business is done in the US. ABAS-USA has worked to modify the system so that it is in tune with US business practices and has made great strides in this effort. For the average user, the structures may go unnoticed, but for the more advanced user, some of the field names that are used for advanced reporting might be in German. However, ABAS-USA has recently been updating the programming language to be fully in English.
    • Because ABAS is growing rapidly, more complex customizations might take longer to complete than normal. ABAS appears to be bringing on even more technicians to handle the increased workload so the concern is waning.
    Read full review

    Brightpearl

    • Supports only a small number of marketplaces and in a limited way only. When I signed up with Brightpearl they claimed that you could list directly onto eBay from within Brightpearl but this turned out to be untrue as Brightpearl did not support eBay postage policies (eBay's semi literate way of saying shipping tables).
    • Not only can you not list directly onto eBay, you cannot list directly from within Brightpearl to any marketplaces whatsoever. With other software you can list directly to all the marketplaces they integrate with.
    • Brightpearl is abysmal at VAT. Brightpearl calculates VAT on Channel Islands and Canary Islands orders even though there is no Vat in either of them. So when you pay HMRC you will be paying them a bit extra unless you check all your orders which makes the software somewhat redundant.
    • When I signed up they advertised Brightpearl as the software to automate your online selling. But it didn't really do that. A couple of years later at considerable extra cost they released an add-on app called Brightpearl Automation that does seem to deliver on automation. However other software offers that at no extra cost.
    • Brightpearl claims that it integrates with Amazon, but this is only partially true as they have completely ignored the new marketplaces that Amazon have opened. If you list on those marketplaces you have to input the orders manually and Brightpearl will not update the stock, putting you at risk of negative feedback. Other software integrates fully with all Amazon marketplaces.
    • Now that I am leaving it was suggested that I might benefit from read-only access so that we could easily double check things like warranty claims. They offered me a year's read-only access for £10,080 which is more than double my yearly contract for full use of the software. Now, if that isn't taking the mickey, I don't know what is!!!
    Read full review

    Pricing Details

    Abas ERP

    Starting Price

    $0

    Editions & Modules

    Abas ERP editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Brightpearl

      Starting Price

      Editions & Modules

      Brightpearl editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        Required

        Additional Details

        Brightpearl is for merchants trading $1M or above, or those that expect to be in the next 12 months. Pricing is designed to suit the needs of fast-growth and larger merchants.

        Likelihood to Renew

        Abas ERP

        No answers on this topic

        Brightpearl

        Brightpearl has proved to work out for our company and we have no need or intention to let it go. Rather we intend to build on what we've accomplished and it will no doubt help us scale our business and meet our ambitions.
        Read full review

        Usability

        Abas ERP

        No answers on this topic

        Brightpearl

        Brightpearl can be a little confusing to begin with, there are a lot of options to look through and working out the intricacies takes some time depending on what you would like to be able to do on it and what your account is set up to do. It is however very thorough and once you can work your way around it most of the functions are fairly simple to use and very detailed.
        Read full review

        Reliability and Availability

        Abas ERP

        No answers on this topic

        Brightpearl

        Brightpearl is always easily accessibly anywhere that you can find an internet source. I have checked our stock levels when we have been off site at Ham Rally's at home and on my way home or to work if needs be. That is probably one of the best features of this system.
        Read full review

        Performance

        Abas ERP

        No answers on this topic

        Brightpearl

        Brightpearl performs very well and integrates very well with our Metapak packing and despatch system. IT also intergrates very well with Amazon and we have used Ebay although there have been complications with Ebay and stock levels. We use Ebay mostly for second hand items of which we only have one so have skipped using Brighpearl for these products.
        Read full review

        Support Rating

        Abas ERP

        No answers on this topic

        Brightpearl

        Brightpearl was ALWAYS great at responding to us. Their customer service was quick and responsive. Unfortunately, the responses were often that "engineers were working on it" but nothing seemed to ever come of that. I realize that Brightpearl is a large company that a lot of businesses rely on. But when you can't hit "enter" when trying to search in the front-end POS, that type of behavior should be changed very quickly and it never was. Admittedly, small things, but those annoyances tend to ultimately affect the overall experience.
        Read full review

        In-Person Training

        Abas ERP

        No answers on this topic

        Brightpearl

        No in house training was given.
        Read full review

        Online Training

        Abas ERP

        No answers on this topic

        Brightpearl

        The online training was very helpful in the areas we were shown and was implemented very well via a Skype call and an presentation done via the internet. However it was not thorough enough for all of our needs in certain areas. More training in person on site would have been very helpful.
        Read full review

        Implementation Rating

        Abas ERP

        No answers on this topic

        Brightpearl

        Implementation was generally perfect, but if you are coming across from Sage I personally would recommend doing this as baby steps.
        We tried to import our entire Sage history in one batch and that was a bad idea hence the 9/10. That was mainly our fault and nothing on Brightpearl.
        Read full review

        Alternatives Considered

        Abas ERP

        These other software packages all have strengths but for what we were looking for in one system, to handle most of our business processes, but also allow the flexibility to be customized (without the need to be placed on a "like to have" waiting list), ABAS gave us that ability, hands down.
        Read full review

        Brightpearl

        Initially we went with Brightpearl because it was an all in one solution. Salesforce CRM capabilities right out of the box far surpass Brightpearl's, but there's no inventory or accounting system pre-built in. We are currently moving away from Brightpearl for both CRM and accounting functions however.
        Read full review

        Scalability

        Abas ERP

        No answers on this topic

        Brightpearl

        Brightpearl's ability to increase or expand its capacity and retain its performance levels to accommodate growth were acceptable but not fantastic. The program was constantly making changes which can be useful, but was also confusing & hard to keep up with since we were never updated that changes were about to be made or had been made.
        Read full review

        Return on Investment

        Abas ERP

        • Abas ERP has had positive impact on our overall business objectives.
        Read full review

        Brightpearl

        • It's really difficult to say. While everything is now in one place, we've spent a ton of time with support and figuring things out on our own.
        • We've also had to spend a ton of money with our CPAs fixing our financials every month.
        • However, the sales piece has streamlined our process for shipping orders out in a timely basis.
        Read full review

        Screenshots

        Add comparison