What users are saying about
12 Ratings
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Top Rated
3059 Ratings
12 Ratings
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Score 9.2 out of 100

Salesforce

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Top Rated
3059 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Feature Set Ratings

  • Abas ERP ranks higher in 1 feature set: Customization
  • Salesforce.com ranks higher in 1 feature set: Security

Customization

9.0

Abas ERP

90%
8.4

Salesforce

84%
Salesforce.com ranks higher in 3/5 features

API for custom integration

9.0
90%
1 Rating
8.3
83%
146 Ratings

Plug-ins

9.0
90%
1 Rating
N/A
0 Ratings

Custom fields

N/A
0 Ratings
8.5
85%
174 Ratings

Custom objects

N/A
0 Ratings
8.7
87%
166 Ratings

Scripting environment

N/A
0 Ratings
8.2
82%
126 Ratings

Security

8.5

Abas ERP

85%
8.8

Salesforce

88%
Abas ERP ranks higher in 1/2 features

Single sign-on capability

9.0
90%
1 Rating
8.8
88%
144 Ratings

Role-based user permissions

8.0
80%
2 Ratings
8.8
88%
137 Ratings

Reporting & Analytics

8.0

Abas ERP

80%

Salesforce

Feature Set Not Supported
N/A
Abas ERP ranks higher in 3/3 features

Dashboards

8.0
80%
2 Ratings
N/A
0 Ratings

Standard reports

7.5
75%
2 Ratings
N/A
0 Ratings

Custom reports

8.5
85%
2 Ratings
N/A
0 Ratings

General Ledger and Configurable Accounting

8.0

Abas ERP

80%

Salesforce

Feature Set Not Supported
N/A
Abas ERP ranks higher in 11/11 features

Accounts payable

7.0
70%
1 Rating
N/A
0 Ratings

Accounts receivable

7.0
70%
1 Rating
N/A
0 Ratings

Global Financial Support

9.0
90%
1 Rating
N/A
0 Ratings

Primary and Secondary Ledgers

9.0
90%
1 Rating
N/A
0 Ratings

Intercompany Accounting

8.0
80%
1 Rating
N/A
0 Ratings

Localizations

9.0
90%
1 Rating
N/A
0 Ratings

Journals and Reconciliations

9.0
90%
1 Rating
N/A
0 Ratings

Enterprise Accounting

8.0
80%
1 Rating
N/A
0 Ratings

Configurable Accounting

8.0
80%
1 Rating
N/A
0 Ratings

Centralized Rules Framework

7.0
70%
1 Rating
N/A
0 Ratings

Standardized Processes

7.0
70%
1 Rating
N/A
0 Ratings

Inventory Management

8.1

Abas ERP

81%

Salesforce

Feature Set Not Supported
N/A
Abas ERP ranks higher in 4/4 features

Inventory tracking

7.5
75%
2 Ratings
N/A
0 Ratings

Automatic reordering

8.5
85%
2 Ratings
N/A
0 Ratings

Location management

8.0
80%
2 Ratings
N/A
0 Ratings

Manufacturing module

8.5
85%
2 Ratings
N/A
0 Ratings

Order Management

8.3

Abas ERP

83%

Salesforce

Feature Set Not Supported
N/A
Abas ERP ranks higher in 5/5 features

Pricing

8.0
80%
2 Ratings
N/A
0 Ratings

Order entry

8.0
80%
2 Ratings
N/A
0 Ratings

Cost of goods sold

8.5
85%
2 Ratings
N/A
0 Ratings

Order Orchestration

8.5
85%
2 Ratings
N/A
0 Ratings

End-to-end order visibility

8.5
85%
2 Ratings
N/A
0 Ratings

Subledger and Financial Process

7.3

Abas ERP

73%

Salesforce

Feature Set Not Supported
N/A
Abas ERP ranks higher in 11/11 features

Automated Invoice Processing

8.0
80%
1 Rating
N/A
0 Ratings

Shared Services Payments

7.0
70%
1 Rating
N/A
0 Ratings

Billings Management

8.0
80%
1 Rating
N/A
0 Ratings

Customer Receipt Applications

7.0
70%
1 Rating
N/A
0 Ratings

Revenue Recognition

7.0
70%
1 Rating
N/A
0 Ratings

Cash Management

7.0
70%
1 Rating
N/A
0 Ratings

Travel & Expense Management

7.0
70%
1 Rating
N/A
0 Ratings

Budgetary Control & Encumbrance Accounting

7.0
70%
1 Rating
N/A
0 Ratings

Period Close

8.0
80%
1 Rating
N/A
0 Ratings

Transactions Tax

7.0
70%
1 Rating
N/A
0 Ratings

Subledger Reconciliations

7.0
70%
1 Rating
N/A
0 Ratings

Project Financial Management

7.4

Abas ERP

74%

Salesforce

Feature Set Not Supported
N/A
Abas ERP ranks higher in 9/9 features

Budgeting and Forecasting

6.5
65%
2 Ratings
N/A
0 Ratings

Project Costing

7.0
70%
2 Ratings
N/A
0 Ratings

Cost Capture

7.0
70%
2 Ratings
N/A
0 Ratings

Customer Invoicing

8.0
80%
2 Ratings
N/A
0 Ratings

Project Financial Performance Analysis

7.0
70%
1 Rating
N/A
0 Ratings

Project Financials Dashboard

7.0
70%
1 Rating
N/A
0 Ratings

Real-time Financial Reporting

7.5
75%
2 Ratings
N/A
0 Ratings

Embedded Business Intelligence

8.0
80%
1 Rating
N/A
0 Ratings

Project Planning Collaboration

9.0
90%
1 Rating
N/A
0 Ratings

Project Execution Management

7.8

Abas ERP

78%

Salesforce

Feature Set Not Supported
N/A
Abas ERP ranks higher in 4/4 features

Project Planning and Scheduling

8.0
80%
1 Rating
N/A
0 Ratings

Project Manager Dashboard

8.0
80%
1 Rating
N/A
0 Ratings

Resource Manager Dashboard

7.0
70%
1 Rating
N/A
0 Ratings

Real-Time Project Reporting

8.0
80%
1 Rating
N/A
0 Ratings

Procurement

6.4

Abas ERP

64%

Salesforce

Feature Set Not Supported
N/A
Abas ERP ranks higher in 9/9 features

Sourcing Team Collaboration

5.0
50%
1 Rating
N/A
0 Ratings

Sourcing Analysis

5.0
50%
1 Rating
N/A
0 Ratings

Bids Analyzed and Compared

8.0
80%
1 Rating
N/A
0 Ratings

Contract Authoring

5.0
50%
1 Rating
N/A
0 Ratings

Electronic Signatures

8.0
80%
1 Rating
N/A
0 Ratings

Supplier Assessment

7.5
75%
2 Ratings
N/A
0 Ratings

Supplier Communication and Collaboration

6.0
60%
1 Rating
N/A
0 Ratings

Supplier Management

6.0
60%
1 Rating
N/A
0 Ratings

Supplier Portal

7.0
70%
1 Rating
N/A
0 Ratings

Manufacturing

7.0

Abas ERP

70%

Salesforce

Feature Set Not Supported
N/A
Abas ERP ranks higher in 5/5 features

Production Process Design

8.0
80%
1 Rating
N/A
0 Ratings

Production Management

8.0
80%
2 Ratings
N/A
0 Ratings

Contracted Manufacturing Management

3.0
30%
1 Rating
N/A
0 Ratings

Work Execution

9.0
90%
1 Rating
N/A
0 Ratings

Manufacturing Costs

7.0
70%
2 Ratings
N/A
0 Ratings

Supply Chain

5.8

Abas ERP

58%

Salesforce

Feature Set Not Supported
N/A
Abas ERP ranks higher in 2/2 features

Inventory Planning

6.5
65%
2 Ratings
N/A
0 Ratings

Performance Monitoring

5.0
50%
1 Rating
N/A
0 Ratings

Sales Force Automation

Abas ERP

Feature Set Not Supported
N/A
8.2

Salesforce

82%
Salesforce.com ranks higher in 9/9 features

Customer data management / contact management

N/A
0 Ratings
8.5
85%
186 Ratings

Workflow management

N/A
0 Ratings
8.2
82%
178 Ratings

Territory management

N/A
0 Ratings
8.0
80%
147 Ratings

Opportunity management

N/A
0 Ratings
8.6
86%
182 Ratings

Integration with email client (e.g., Outlook or Gmail)

N/A
0 Ratings
7.8
78%
171 Ratings

Contract management

N/A
0 Ratings
8.0
80%
144 Ratings

Quote & order management

N/A
0 Ratings
7.8
78%
136 Ratings

Interaction tracking

N/A
0 Ratings
8.3
83%
157 Ratings

Channel / partner relationship management

N/A
0 Ratings
8.2
82%
129 Ratings

Customer Service & Support

Abas ERP

Feature Set Not Supported
N/A
8.6

Salesforce

86%
Salesforce.com ranks higher in 3/3 features

Case management

N/A
0 Ratings
9.0
90%
56 Ratings

Call center management

N/A
0 Ratings
8.4
84%
42 Ratings

Help desk management

N/A
0 Ratings
8.3
83%
46 Ratings

Marketing Automation

Abas ERP

Feature Set Not Supported
N/A
8.2

Salesforce

82%
Salesforce.com ranks higher in 2/2 features

Lead management

N/A
0 Ratings
8.3
83%
169 Ratings

Email marketing

N/A
0 Ratings
8.1
81%
143 Ratings

CRM Project Management

Abas ERP

Feature Set Not Supported
N/A
7.7

Salesforce

77%
Salesforce.com ranks higher in 3/3 features

Task management

N/A
0 Ratings
7.9
79%
161 Ratings

Billing and invoicing management

N/A
0 Ratings
6.7
67%
37 Ratings

Reporting

N/A
0 Ratings
8.4
84%
125 Ratings

CRM Reporting & Analytics

Abas ERP

Feature Set Not Supported
N/A
8.3

Salesforce

83%
Salesforce.com ranks higher in 3/3 features

Forecasting

N/A
0 Ratings
8.2
82%
158 Ratings

Pipeline visualization

N/A
0 Ratings
8.4
84%
174 Ratings

Customizable reports

N/A
0 Ratings
8.5
85%
182 Ratings

Social CRM

Abas ERP

Feature Set Not Supported
N/A
8.3

Salesforce

83%
Salesforce.com ranks higher in 2/2 features

Social data

N/A
0 Ratings
8.2
82%
116 Ratings

Social engagement

N/A
0 Ratings
8.4
84%
113 Ratings

Integrations with 3rd-party Software

Abas ERP

Feature Set Not Supported
N/A
8.3

Salesforce

83%
Salesforce.com ranks higher in 2/2 features

Marketing automation

N/A
0 Ratings
8.3
83%
150 Ratings

Compensation management

N/A
0 Ratings
8.3
83%
101 Ratings

Platform

Abas ERP

Feature Set Not Supported
N/A
8.3

Salesforce

83%
Salesforce.com ranks higher in 1/1 features

Mobile access

N/A
0 Ratings
8.3
83%
159 Ratings

Attribute Ratings

  • Abas ERP is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

Abas ERP

90%
2 Ratings
8.0

Salesforce

80%
303 Ratings

Likelihood to Renew

Abas ERP

N/A
0 Ratings
9.4

Salesforce

94%
49 Ratings

Usability

Abas ERP

N/A
0 Ratings
8.4

Salesforce

84%
92 Ratings

Availability

Abas ERP

N/A
0 Ratings
9.8

Salesforce

98%
54 Ratings

Performance

Abas ERP

N/A
0 Ratings
9.0

Salesforce

90%
36 Ratings

Support Rating

Abas ERP

N/A
0 Ratings
8.0

Salesforce

80%
119 Ratings

In-Person Training

Abas ERP

N/A
0 Ratings
7.9

Salesforce

79%
11 Ratings

Online Training

Abas ERP

N/A
0 Ratings
9.1

Salesforce

91%
15 Ratings

Implementation Rating

Abas ERP

N/A
0 Ratings
9.4

Salesforce

94%
32 Ratings

Configurability

Abas ERP

N/A
0 Ratings
10.0

Salesforce

100%
2 Ratings

Contract Terms and Pricing Model

Abas ERP

N/A
0 Ratings
9.1

Salesforce

91%
10 Ratings

Product Scalability

Abas ERP

N/A
0 Ratings
10.0

Salesforce

100%
2 Ratings

Professional Services

Abas ERP

N/A
0 Ratings
9.3

Salesforce

93%
8 Ratings

Likelihood to Recommend

Abas ERP

ABAS by far offers the most bang for the buck. We are able to handle all of our business functions through ABAS and also have additional features like Business Apps, Business Intelligence, Vendor and Customer portals, as well as many other features that many other ERP packages didn't have. It has allowed us to consolidate our software packages and also provide visibility since everything is now connected.
Read full review

Salesforce

Ability to create dashboards. The project progress can be easily tracked. Tickets can be fed with all the right data and the same can be exported. You can customize the fields as per your usage. Can be used for multiple projects. The reports generated are accurate in nature and can be used for making important decisions and improvements.
Read full review

Pros

Abas ERP

  • Ability to drill down information from one screen to another
  • Allows creation of various custom fields screens and reports
  • Availability of "demo" system where one can test new functionality without affecting "Live Abas ERP"
Read full review

Salesforce

  • Salesforce.com is extremely customizable. I would not consider it an out-of-the-box solution, although its standard fields allow for fundamental CRM activities and reporting.
  • Salesforce.com is able to integrate with 100s of third-party softwares—often times creating efficiencies in processes.
  • Reports within Salesforce.com have the ability to be simple as a standard Account report, or you can get very granular with your report filtering to segment a very specific result, eg. Accounts in California who are active clients and fall within the pharmaceutical industry and have a specified market capitalization.
Read full review

Cons

Abas ERP

  • ABAS is headquartered in Germany with a US based headquarters in Virginia. Some of the programming structures were based on European methods that differed somewhat from the way business is done in the US. ABAS-USA has worked to modify the system so that it is in tune with US business practices and has made great strides in this effort. For the average user, the structures may go unnoticed, but for the more advanced user, some of the field names that are used for advanced reporting might be in German. However, ABAS-USA has recently been updating the programming language to be fully in English.
  • Because ABAS is growing rapidly, more complex customizations might take longer to complete than normal. ABAS appears to be bringing on even more technicians to handle the increased workload so the concern is waning.
Read full review

Salesforce

  • Would like easier integration of Einstein data in Salesforce Dashboards so we do not have to navigate to the Analytics Studio.
  • Quicker adoption of custom objects into new offerings like the Pipeline Navigator.
  • Continued expansion of Salesforce Surveys for more features and flexibility.
Read full review

Pricing Details

Abas ERP

Starting Price

$0

Editions & Modules

Abas ERP editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Salesforce

    Starting Price

    $25 per month

    Editions & Modules

    Salesforce editions and modules pricing
    EditionModules
    Essentials$25.001
    Professional$75.002
    Enterprise$150.003
    Unlimited$300.004

    Footnotes

    1. Per User/Per Month
    2. Per User/Per Month
    3. Per User/Per Month
    4. Per user/Per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Abas ERP

    No answers on this topic

    Salesforce

    While it's not perfect and can be overly complicated at times, there is not another solution out there that can do what it does. To get the same functionality you would need numerous disparate tools to match the amount of functionality Salesforce has. Having it all aggregated on one platform makes the complicated parts far more bearable
    Read full review

    Usability

    Abas ERP

    No answers on this topic

    Salesforce

    Compared to the Salesforce Classic layout, the Lightning Experience is very user-friendly. Customize your top navigation bar to include quick links to your most frequently used records, objects, or reports. There are free online courses from Salesforce called "Trail Heads" to help new users get acquainted with the CRM. As a whole, it's a well-designed and user-friendly website. All is well, and there have been no problems so far.
    Read full review

    Reliability and Availability

    Abas ERP

    No answers on this topic

    Salesforce

    Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
    Read full review

    Performance

    Abas ERP

    No answers on this topic

    Salesforce

    Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
    Points per Salesforce -
    1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
    2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
    3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
    4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
    5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
    6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
    7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
    8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
    9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
    Read full review

    Support Rating

    Abas ERP

    No answers on this topic

    Salesforce

    Account managers are awesome for the most part but change every year. So just as they are getting to know your business they usually switch accounts. We have premier success now which gives us 24/7 access to support, which has been helpful as we deal with integration issues with APIs and across Salesforce products.
    Read full review

    In-Person Training

    Abas ERP

    No answers on this topic

    Salesforce

    I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

    I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
    Read full review

    Online Training

    Abas ERP

    No answers on this topic

    Salesforce

    I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

    We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
    Read full review

    Implementation Rating

    Abas ERP

    No answers on this topic

    Salesforce

    Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
    Read full review

    Alternatives Considered

    Abas ERP

    These other software packages all have strengths but for what we were looking for in one system, to handle most of our business processes, but also allow the flexibility to be customized (without the need to be placed on a "like to have" waiting list), ABAS gave us that ability, hands down.
    Read full review

    Salesforce

    When evaluating a CRM solution for our company we had a fairly simple decision process. We had to decide to buy vs build an internal solution - which we found for the cost Salesforce would save from development / IT perspective and provide a more robust solution. The closest out of the box competitor we looked at was the Microsoft Dynamics CRM product -and again, we found Salesforce to be a more robust / cost effective solution.
    Read full review

    Contract Terms and Pricing Model

    Abas ERP

    No answers on this topic

    Salesforce

    The contract process was arduous. Some of that was because of the purchasing issues with our university, but as mentioned previously, we got a quote for a package and then they also recommended add-on fees. These were things we did not end up going with because we had budgeted based on the originally quoted amount. This has slowed down our implementation phase and meant we were paying for two CRM software for longer than I would have liked.
    Read full review

    Scalability

    Abas ERP

    No answers on this topic

    Salesforce

    I've worked with Salesforce since 2001 in companies ranging from 4 to hundreds of sales people and the system has been able to scale and perhaps more importantly expand (functionally) to the needs of larger organizations. In fact in my previous company, as a provider of a solution that integrated with Salesforce, we had customers that had thousands of sales people using Salesforce.
    Read full review

    Professional Services

    Abas ERP

    No answers on this topic

    Salesforce

    Using Salesforce.com has made my daily routines more efficient and simplified the manual tasks I had to perform independently. I can now access data from any device, online or offline, and provide better guidance to my team about the forecasts provided by the built-in artificial intelligence (AI). A chat with a Salesforce support specialist would be great. The knowledge base has a community forum where Salesforce users can ask questions and learn more about the product.
    Read full review

    Return on Investment

    Abas ERP

    • Abas ERP has had positive impact on our overall business objectives.
    Read full review

    Salesforce

    • Companies that either hire consulting expertise or have in-house experts will benefit the most. It can be a powerful tool. Manage it correctly and there will be great benefits.
    • Conversely, if companies don't implement Salesforce.com with a plan, there will be frustration and small if any ROI realized.
    Read full review

    Screenshots

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