What users are saying about
7 Ratings
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Score 9.9 out of 100
289 Ratings
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Score 3.6 out of 100

Feature Set Ratings

    Customization

    10.0

    ABB Ability Solution Suite

    100%

    Brightpearl

    Feature Set Not Supported
    N/A
    ABB Ability Solution Suite ranks higher in 2/2 features

    API for custom integration

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Plug-ins

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Security

    10.0

    ABB Ability Solution Suite

    100%

    Brightpearl

    Feature Set Not Supported
    N/A
    ABB Ability Solution Suite ranks higher in 2/2 features

    Single sign-on capability

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Role-based user permissions

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Inventory Management

    10.0

    ABB Ability Solution Suite

    100%

    Brightpearl

    Feature Set Not Supported
    N/A
    ABB Ability Solution Suite ranks higher in 3/3 features

    Inventory tracking

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Location management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Manufacturing module

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Order Management

    10.0

    ABB Ability Solution Suite

    100%

    Brightpearl

    Feature Set Not Supported
    N/A
    ABB Ability Solution Suite ranks higher in 5/5 features

    Pricing

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Order entry

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Cost of goods sold

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    End-to-end order visibility

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Order exception Resolution

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Project Execution Management

    10.0

    ABB Ability Solution Suite

    100%

    Brightpearl

    Feature Set Not Supported
    N/A
    ABB Ability Solution Suite ranks higher in 15/15 features

    Project Planning and Scheduling

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Project Manager Dashboard

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Resource Manager Dashboard

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Task Insight for Project Managers

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Project Manager Mobile Functionality

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Team Member Task Collaboration

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Team Member Mobile Functionality

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Project Candidate Search

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Project Candidate Comparison and Analysis

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Defineable Resource Pools

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Defineable Resource Pools

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Talent Profiles

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Real-Time Project Reporting

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Absence Management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Product Lifecycle Management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Manufacturing

    10.0

    ABB Ability Solution Suite

    100%

    Brightpearl

    Feature Set Not Supported
    N/A
    ABB Ability Solution Suite ranks higher in 9/9 features

    Production Process Design

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Supply Chain Business Flows

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Production Management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Contracted Manufacturing Management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Configuration Management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Work Definition

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Work Execution

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Advanced Fulfillment

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Manufacturing Costs

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Supply Chain

    10.0

    ABB Ability Solution Suite

    100%

    Brightpearl

    Feature Set Not Supported
    N/A
    ABB Ability Solution Suite ranks higher in 4/4 features

    Forecasting

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Inventory Planning

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Multi-tier Supply Chain Planning

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Performance Monitoring

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Product Lifecycle Management

    10.0

    ABB Ability Solution Suite

    100%

    Brightpearl

    Feature Set Not Supported
    N/A
    ABB Ability Solution Suite ranks higher in 7/7 features

    Ideation Management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Requirements Management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Proposal Management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Innovation Portfolio Management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Product Master Data Management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Vendor Portal

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Project Portfolio Management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • ABB Ability Solution Suite is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    10.0

    ABB Ability Solution Suite

    100%
    1 Rating
    1.7

    Brightpearl

    17%
    156 Ratings

    Likelihood to Renew

    ABB Ability Solution Suite

    N/A
    0 Ratings
    8.2

    Brightpearl

    82%
    12 Ratings

    Usability

    10.0

    ABB Ability Solution Suite

    100%
    1 Rating
    4.3

    Brightpearl

    43%
    8 Ratings

    Availability

    ABB Ability Solution Suite

    N/A
    0 Ratings
    10.0

    Brightpearl

    100%
    2 Ratings

    Performance

    ABB Ability Solution Suite

    N/A
    0 Ratings
    9.0

    Brightpearl

    90%
    2 Ratings

    Support Rating

    10.0

    ABB Ability Solution Suite

    100%
    1 Rating
    7.8

    Brightpearl

    78%
    268 Ratings

    In-Person Training

    ABB Ability Solution Suite

    N/A
    0 Ratings
    1.0

    Brightpearl

    10%
    1 Rating

    Online Training

    ABB Ability Solution Suite

    N/A
    0 Ratings
    7.0

    Brightpearl

    70%
    1 Rating

    Implementation Rating

    ABB Ability Solution Suite

    N/A
    0 Ratings
    6.5

    Brightpearl

    65%
    208 Ratings

    Configurability

    ABB Ability Solution Suite

    N/A
    0 Ratings
    8.0

    Brightpearl

    80%
    1 Rating

    Ease of integration

    ABB Ability Solution Suite

    N/A
    0 Ratings
    7.0

    Brightpearl

    70%
    1 Rating

    Product Scalability

    ABB Ability Solution Suite

    N/A
    0 Ratings
    6.9

    Brightpearl

    69%
    5 Ratings

    Vendor post-sale

    ABB Ability Solution Suite

    N/A
    0 Ratings
    8.0

    Brightpearl

    80%
    1 Rating

    Vendor pre-sale

    ABB Ability Solution Suite

    N/A
    0 Ratings
    9.0

    Brightpearl

    90%
    1 Rating

    Likelihood to Recommend

    ABB Ventyx

    Of course this is the one of the best solution available in the market at present. When you have Multiple system in a plant then you need a powerful tool for Computation which Ability does it smoothly.
    Read full review

    Brightpearl

    Brightpearl is very well suited for small-medium companies that are growing quickly and need a way to improve their operational systems and functionality to handle increasing volume of orders. Particularly if you use multiple SKUs, sales channels, and/or warehouses, the features offered by Brightpearl are excellently well suited to handle these types of needs. I don't believe Brightpearl would be very applicable for very small companies with a small number of SKUs, as many of the features offered would be unnecessary and underutilized.
    Read full review

    Pros

    ABB Ventyx

    • Computation of data.
    • Presentation to right person.
    • Ability to perform critical task and sending to users.
    • Multiple control system connectivity.
    Read full review

    Brightpearl

    • Brightpearl tracks order changes and communications very well. It documents all activity in a feed that anyone can see, including status changes, notes made, emails sent, etc.
    • Brightpearl makes it incredibly easy to find orders fitting certain criteria through the use of statuses that you can customize. For example, as a multichannel seller, we can easily create statuses for each channel that we sell from, where our orders will (oftentimes automatically) land in. We also deal often with things like back ordered items; we can also create statuses for certain brands, so that when we expect a shipment in from that company, our back order specialist can easily sort through her orders that are waiting on that shipment.
    • Brightpearl makes it easy to take orders over the phone. Everything I need is right there on one screen; not often do I find myself needing to deviate to other tabs. The steps I take (from "new order" to finish) are straightforward and understandable, and go in steps that make sense.
    Read full review

    Cons

    ABB Ventyx

    • May be for smaller PLCs this can't be implemented.
    • Cost may an area ABB can look in to.
    • Improvement in GUI
    Read full review

    Brightpearl

    • Supports only a small number of marketplaces and in a limited way only. When I signed up with Brightpearl they claimed that you could list directly onto eBay from within Brightpearl but this turned out to be untrue as Brightpearl did not support eBay postage policies (eBay's semi literate way of saying shipping tables).
    • Not only can you not list directly onto eBay, you cannot list directly from within Brightpearl to any marketplaces whatsoever. With other software you can list directly to all the marketplaces they integrate with.
    • Brightpearl is abysmal at VAT. Brightpearl calculates VAT on Channel Islands and Canary Islands orders even though there is no Vat in either of them. So when you pay HMRC you will be paying them a bit extra unless you check all your orders which makes the software somewhat redundant.
    • When I signed up they advertised Brightpearl as the software to automate your online selling. But it didn't really do that. A couple of years later at considerable extra cost they released an add-on app called Brightpearl Automation that does seem to deliver on automation. However other software offers that at no extra cost.
    • Brightpearl claims that it integrates with Amazon, but this is only partially true as they have completely ignored the new marketplaces that Amazon have opened. If you list on those marketplaces you have to input the orders manually and Brightpearl will not update the stock, putting you at risk of negative feedback. Other software integrates fully with all Amazon marketplaces.
    • Now that I am leaving it was suggested that I might benefit from read-only access so that we could easily double check things like warranty claims. They offered me a year's read-only access for £10,080 which is more than double my yearly contract for full use of the software. Now, if that isn't taking the mickey, I don't know what is!!!
    Read full review

    Pricing Details

    ABB Ability Solution Suite

    Starting Price

    Editions & Modules

    ABB Ability Solution Suite editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Brightpearl

      Starting Price

      Editions & Modules

      Brightpearl editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        Required

        Additional Details

        Brightpearl is for merchants trading $1M or above, or those that expect to be in the next 12 months. Pricing is designed to suit the needs of fast-growth and larger merchants.

        Likelihood to Renew

        ABB Ventyx

        No answers on this topic

        Brightpearl

        Brightpearl has proved to work out for our company and we have no need or intention to let it go. Rather we intend to build on what we've accomplished and it will no doubt help us scale our business and meet our ambitions.
        Read full review

        Usability

        ABB Ventyx

        One of the best solutions in the market with a user-friendly system. This is very useful when the ABB system (Like we had 800xA) is there, new or existing; all the ABB systems can be integrated using this rather than going to a 3rd party vendor, which may have interface problems.
        Read full review

        Brightpearl

        Brightpearl can be a little confusing to begin with, there are a lot of options to look through and working out the intricacies takes some time depending on what you would like to be able to do on it and what your account is set up to do. It is however very thorough and once you can work your way around it most of the functions are fairly simple to use and very detailed.
        Read full review

        Reliability and Availability

        ABB Ventyx

        No answers on this topic

        Brightpearl

        Brightpearl is always easily accessibly anywhere that you can find an internet source. I have checked our stock levels when we have been off site at Ham Rally's at home and on my way home or to work if needs be. That is probably one of the best features of this system.
        Read full review

        Performance

        ABB Ventyx

        No answers on this topic

        Brightpearl

        Brightpearl performs very well and integrates very well with our Metapak packing and despatch system. IT also intergrates very well with Amazon and we have used Ebay although there have been complications with Ebay and stock levels. We use Ebay mostly for second hand items of which we only have one so have skipped using Brighpearl for these products.
        Read full review

        Support Rating

        ABB Ventyx

        Good support in terms of quality and promptness. When we had problems with some of the commands not getting executed, their online support also provided a good solution to solve the problem. Even mission-critical task we were able to solve during this Pandemic time. The suggestion is to go for the online support 1st in the future, followed by a visit.
        Read full review

        Brightpearl

        Brightpearl was ALWAYS great at responding to us. Their customer service was quick and responsive. Unfortunately, the responses were often that "engineers were working on it" but nothing seemed to ever come of that. I realize that Brightpearl is a large company that a lot of businesses rely on. But when you can't hit "enter" when trying to search in the front-end POS, that type of behavior should be changed very quickly and it never was. Admittedly, small things, but those annoyances tend to ultimately affect the overall experience.
        Read full review

        In-Person Training

        ABB Ventyx

        No answers on this topic

        Brightpearl

        No in house training was given.
        Read full review

        Online Training

        ABB Ventyx

        No answers on this topic

        Brightpearl

        The online training was very helpful in the areas we were shown and was implemented very well via a Skype call and an presentation done via the internet. However it was not thorough enough for all of our needs in certain areas. More training in person on site would have been very helpful.
        Read full review

        Implementation Rating

        ABB Ventyx

        No answers on this topic

        Brightpearl

        Implementation was generally perfect, but if you are coming across from Sage I personally would recommend doing this as baby steps.
        We tried to import our entire Sage history in one batch and that was a bad idea hence the 9/10. That was mainly our fault and nothing on Brightpearl.
        Read full review

        Alternatives Considered

        ABB Ventyx

        Better suited for the ABB System as Microsoft is a third party for ABB Control System.
        Read full review

        Brightpearl

        Initially we went with Brightpearl because it was an all in one solution. Salesforce CRM capabilities right out of the box far surpass Brightpearl's, but there's no inventory or accounting system pre-built in. We are currently moving away from Brightpearl for both CRM and accounting functions however.
        Read full review

        Scalability

        ABB Ventyx

        No answers on this topic

        Brightpearl

        Brightpearl's ability to increase or expand its capacity and retain its performance levels to accommodate growth were acceptable but not fantastic. The program was constantly making changes which can be useful, but was also confusing & hard to keep up with since we were never updated that changes were about to be made or had been made.
        Read full review

        Return on Investment

        ABB Ventyx

        • Positive is definitely ROI since manual intervention is minimized and the process is automated.
        • Cost wise, ABB has been looked upon considering the small industry.
        • Overall, a good solution for a large companies.
        Read full review

        Brightpearl

        • It's really difficult to say. While everything is now in one place, we've spent a ton of time with support and figuring things out on our own.
        • We've also had to spend a ton of money with our CPAs fixing our financials every month.
        • However, the sales piece has streamlined our process for shipping orders out in a timely basis.
        Read full review

        Screenshots

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