ABB Ability Solution Suite vs. Brightpearl by Sage

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ABB Ability Solution Suite
Score 9.9 out of 10
N/A
The ABB Ability Solution Suite is an enterprise ERP product suite designed for asset-intensive industries like power generation and water management.N/A
Brightpearl
Score 9.2 out of 10
N/A
Brightpearl’s retail operations platform is designed to handle peak trading, integrates with the full retail tech ecosystem, and is omni-channel native. Additionally, the vendor says their solution is the system of record for key trading data, provides real-time trading insights and is automated so users can stay in control and manage by exception. According to the vendor key differentiators include: Software and Service. Service is an integral part of Brightpearl's offer. The…N/A
Pricing
ABB Ability Solution SuiteBrightpearl by Sage
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ABB Ability Solution SuiteBrightpearl
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsBrightpearl is for merchants trading $1M or above, or those that expect to be in the next 12 months. Pricing is designed to suit the needs of fast-growth and larger merchants.
More Pricing Information
Community Pulse
ABB Ability Solution SuiteBrightpearl by Sage
Top Pros
Top Cons

No answers on this topic

Features
ABB Ability Solution SuiteBrightpearl by Sage
Customization
Comparison of Customization features of Product A and Product B
ABB Ability Solution Suite
10.0
1 Ratings
32% above category average
Brightpearl by Sage
-
Ratings
API for custom integration10.01 Ratings00 Ratings
Plug-ins10.01 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
ABB Ability Solution Suite
10.0
1 Ratings
22% above category average
Brightpearl by Sage
-
Ratings
Single sign-on capability10.01 Ratings00 Ratings
Role-based user permissions10.01 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
ABB Ability Solution Suite
10.0
1 Ratings
25% above category average
Brightpearl by Sage
-
Ratings
Inventory tracking10.01 Ratings00 Ratings
Location management10.01 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
ABB Ability Solution Suite
10.0
1 Ratings
26% above category average
Brightpearl by Sage
-
Ratings
Pricing10.01 Ratings00 Ratings
Order entry10.01 Ratings00 Ratings
Cost of goods sold10.01 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
ABB Ability Solution Suite
10.0
1 Ratings
38% above category average
Brightpearl by Sage
-
Ratings
Project Planning and Scheduling10.01 Ratings00 Ratings
Task Insight for Project Managers10.01 Ratings00 Ratings
Project Mobile Functionality10.01 Ratings00 Ratings
Definable Resource Pools10.01 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
ABB Ability Solution Suite
10.0
1 Ratings
30% above category average
Brightpearl by Sage
-
Ratings
Production Process Design10.01 Ratings00 Ratings
Production Management10.01 Ratings00 Ratings
Configuration Management10.01 Ratings00 Ratings
Work Execution10.01 Ratings00 Ratings
Manufacturing Costs10.01 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
ABB Ability Solution Suite
10.0
1 Ratings
35% above category average
Brightpearl by Sage
-
Ratings
Forecasting10.01 Ratings00 Ratings
Inventory Planning10.01 Ratings00 Ratings
Performance Monitoring10.01 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
ABB Ability Solution Suite
10.0
1 Ratings
34% above category average
Brightpearl by Sage
-
Ratings
Proposal Management10.01 Ratings00 Ratings
Product Master Data Management10.01 Ratings00 Ratings
Best Alternatives
ABB Ability Solution SuiteBrightpearl by Sage
Small Businesses
Acumatica
Acumatica
Score 8.8 out of 10
Lightspeed Retail
Lightspeed Retail
Score 6.2 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 6.9 out of 10
Epicor Eagle
Epicor Eagle
Score 8.2 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 8.3 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
ABB Ability Solution SuiteBrightpearl by Sage
Likelihood to Recommend
10.0
(1 ratings)
9.7
(158 ratings)
Likelihood to Renew
-
(0 ratings)
8.2
(12 ratings)
Usability
10.0
(1 ratings)
4.7
(8 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
10.0
(1 ratings)
8.1
(135 ratings)
In-Person Training
-
(0 ratings)
1.0
(1 ratings)
Online Training
-
(0 ratings)
7.0
(1 ratings)
Implementation Rating
-
(0 ratings)
6.5
(104 ratings)
Configurability
-
(0 ratings)
8.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.0
(1 ratings)
Product Scalability
-
(0 ratings)
6.9
(5 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
ABB Ability Solution SuiteBrightpearl by Sage
Likelihood to Recommend
ABB Ventyx
Of course this is the one of the best solution available in the market at present. When you have Multiple system in a plant then you need a powerful tool for Computation which Ability does it smoothly.
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Brightpearl by Sage
Brightpearl is very well suited for small-medium companies that are growing quickly and need a way to improve their operational systems and functionality to handle increasing volume of orders. Particularly if you use multiple SKUs, sales channels, and/or warehouses, the features offered by Brightpearl are excellently well suited to handle these types of needs. I don't believe Brightpearl would be very applicable for very small companies with a small number of SKUs, as many of the features offered would be unnecessary and underutilized.
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Pros
ABB Ventyx
  • Computation of data.
  • Presentation to right person.
  • Ability to perform critical task and sending to users.
  • Multiple control system connectivity.
Read full review
Brightpearl by Sage
  • Brightpearl tracks order changes and communications very well. It documents all activity in a feed that anyone can see, including status changes, notes made, emails sent, etc.
  • Brightpearl makes it incredibly easy to find orders fitting certain criteria through the use of statuses that you can customize. For example, as a multichannel seller, we can easily create statuses for each channel that we sell from, where our orders will (oftentimes automatically) land in. We also deal often with things like back ordered items; we can also create statuses for certain brands, so that when we expect a shipment in from that company, our back order specialist can easily sort through her orders that are waiting on that shipment.
  • Brightpearl makes it easy to take orders over the phone. Everything I need is right there on one screen; not often do I find myself needing to deviate to other tabs. The steps I take (from "new order" to finish) are straightforward and understandable, and go in steps that make sense.
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Cons
ABB Ventyx
  • May be for smaller PLCs this can't be implemented.
  • Cost may an area ABB can look in to.
  • Improvement in GUI
Read full review
Brightpearl by Sage
  • Supports only a small number of marketplaces and in a limited way only. When I signed up with Brightpearl they claimed that you could list directly onto eBay from within Brightpearl but this turned out to be untrue as Brightpearl did not support eBay postage policies (eBay's semi literate way of saying shipping tables).
  • Not only can you not list directly onto eBay, you cannot list directly from within Brightpearl to any marketplaces whatsoever. With other software you can list directly to all the marketplaces they integrate with.
  • Brightpearl is abysmal at VAT. Brightpearl calculates VAT on Channel Islands and Canary Islands orders even though there is no Vat in either of them. So when you pay HMRC you will be paying them a bit extra unless you check all your orders which makes the software somewhat redundant.
  • When I signed up they advertised Brightpearl as the software to automate your online selling. But it didn't really do that. A couple of years later at considerable extra cost they released an add-on app called Brightpearl Automation that does seem to deliver on automation. However other software offers that at no extra cost.
  • Brightpearl claims that it integrates with Amazon, but this is only partially true as they have completely ignored the new marketplaces that Amazon have opened. If you list on those marketplaces you have to input the orders manually and Brightpearl will not update the stock, putting you at risk of negative feedback. Other software integrates fully with all Amazon marketplaces.
  • Now that I am leaving it was suggested that I might benefit from read-only access so that we could easily double check things like warranty claims. They offered me a year's read-only access for £10,080 which is more than double my yearly contract for full use of the software. Now, if that isn't taking the mickey, I don't know what is!!!
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Likelihood to Renew
ABB Ventyx
No answers on this topic
Brightpearl by Sage
Brightpearl has proved to work out for our company and we have no need or intention to let it go. Rather we intend to build on what we've accomplished and it will no doubt help us scale our business and meet our ambitions.
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Usability
ABB Ventyx
One of the best solutions in the market with a user-friendly system. This is very useful when the ABB system (Like we had 800xA) is there, new or existing; all the ABB systems can be integrated using this rather than going to a 3rd party vendor, which may have interface problems.
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Brightpearl by Sage
Brightpearl can be a little confusing to begin with, there are a lot of options to look through and working out the intricacies takes some time depending on what you would like to be able to do on it and what your account is set up to do. It is however very thorough and once you can work your way around it most of the functions are fairly simple to use and very detailed.
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Reliability and Availability
ABB Ventyx
No answers on this topic
Brightpearl by Sage
Brightpearl is always easily accessibly anywhere that you can find an internet source. I have checked our stock levels when we have been off site at Ham Rally's at home and on my way home or to work if needs be. That is probably one of the best features of this system.
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Performance
ABB Ventyx
No answers on this topic
Brightpearl by Sage
Brightpearl performs very well and integrates very well with our Metapak packing and despatch system. IT also intergrates very well with Amazon and we have used Ebay although there have been complications with Ebay and stock levels. We use Ebay mostly for second hand items of which we only have one so have skipped using Brighpearl for these products.
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Support Rating
ABB Ventyx
Good support in terms of quality and promptness. When we had problems with some of the commands not getting executed, their online support also provided a good solution to solve the problem. Even mission-critical task we were able to solve during this Pandemic time. The suggestion is to go for the online support 1st in the future, followed by a visit.
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Brightpearl by Sage
Brightpearl was ALWAYS great at responding to us. Their customer service was quick and responsive. Unfortunately, the responses were often that "engineers were working on it" but nothing seemed to ever come of that. I realize that Brightpearl is a large company that a lot of businesses rely on. But when you can't hit "enter" when trying to search in the front-end POS, that type of behavior should be changed very quickly and it never was. Admittedly, small things, but those annoyances tend to ultimately affect the overall experience.
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In-Person Training
ABB Ventyx
No answers on this topic
Brightpearl by Sage
No in house training was given.
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Online Training
ABB Ventyx
No answers on this topic
Brightpearl by Sage
The online training was very helpful in the areas we were shown and was implemented very well via a Skype call and an presentation done via the internet. However it was not thorough enough for all of our needs in certain areas. More training in person on site would have been very helpful.
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Implementation Rating
ABB Ventyx
No answers on this topic
Brightpearl by Sage
Implementation was generally perfect, but if you are coming across from Sage I personally would recommend doing this as baby steps.
We tried to import our entire Sage history in one batch and that was a bad idea hence the 9/10. That was mainly our fault and nothing on Brightpearl.
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Alternatives Considered
ABB Ventyx
Better suited for the ABB System as Microsoft is a third party for ABB Control System.
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Brightpearl by Sage
Initially we went with Brightpearl because it was an all in one solution. Salesforce CRM capabilities right out of the box far surpass Brightpearl's, but there's no inventory or accounting system pre-built in. We are currently moving away from Brightpearl for both CRM and accounting functions however.
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Scalability
ABB Ventyx
No answers on this topic
Brightpearl by Sage
Brightpearl's ability to increase or expand its capacity and retain its performance levels to accommodate growth were acceptable but not fantastic. The program was constantly making changes which can be useful, but was also confusing & hard to keep up with since we were never updated that changes were about to be made or had been made.
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Return on Investment
ABB Ventyx
  • Positive is definitely ROI since manual intervention is minimized and the process is automated.
  • Cost wise, ABB has been looked upon considering the small industry.
  • Overall, a good solution for a large companies.
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Brightpearl by Sage
  • It's really difficult to say. While everything is now in one place, we've spent a ton of time with support and figuring things out on our own.
  • We've also had to spend a ton of money with our CPAs fixing our financials every month.
  • However, the sales piece has streamlined our process for shipping orders out in a timely basis.
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ScreenShots

Brightpearl Screenshots

Screenshot of Customer timeline giving you insight into pending orders, previous purchases and potential marketing opportunitiesScreenshot of Deep insight in your customers, product and sales channel through Brightpearl's Minubo integrationScreenshot of Fully integrated POS for access to all product inventory information at the tillScreenshot of Managing suppliers and purchasing inventory is quick and easy, says the vendorScreenshot of Provide top-notch service by having access to your customers’ full interaction history and personalize your marketing communication with product-interest tagging.Screenshot of Brightpearl’s flexible inventory management has all of the features you need to stay in control of your inventory and make fast, effective business decisions. Redistribute your staff towards growth strategies and reduce the time spent on costly admin overheads.