What users are saying about
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.9 out of 100
Based on 7 reviews and ratings
132 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.5 out of 100
Based on 132 reviews and ratings
Feature Set Ratings
- ABB Ability Solution Suite ranks higher in 8 feature sets: Customization, Security, Inventory Management, Order Management, Project Execution Management, Manufacturing, Supply Chain, Product Lifecycle Management
Customization
10.0
ABB Ability Solution Suite
100%

8.8
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
88%
ABB Ability Solution Suite ranks higher in 2/2 features
ABB Ability Solution Suite ranks higher in 2/2 features
API for custom integration
10.0
100%
1 Rating

8.8
88%
12 Ratings
Plug-ins
10.0
100%
1 Rating

8.7
87%
12 Ratings
Security
10.0
ABB Ability Solution Suite
100%

9.7
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
97%
ABB Ability Solution Suite ranks higher in 2/2 features
ABB Ability Solution Suite ranks higher in 2/2 features
Single sign-on capability
10.0
100%
1 Rating

9.8
98%
12 Ratings
Role-based user permissions
10.0
100%
1 Rating

9.6
96%
13 Ratings
Inventory Management
10.0
ABB Ability Solution Suite
100%

9.2
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
92%
ABB Ability Solution Suite ranks higher in 3/4 features
ABB Ability Solution Suite ranks higher in 3/4 features
Inventory tracking
10.0
100%
1 Rating

8.9
89%
12 Ratings
Location management
10.0
100%
1 Rating

8.9
89%
10 Ratings
Manufacturing module
10.0
100%
1 Rating

9.9
99%
9 Ratings
Automatic reordering
N/A
0 Ratings

8.9
89%
11 Ratings
Order Management
10.0
ABB Ability Solution Suite
100%

8.3
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
83%
ABB Ability Solution Suite ranks higher in 5/7 features
ABB Ability Solution Suite ranks higher in 5/7 features
Pricing
10.0
100%
1 Rating

8.0
80%
12 Ratings
Order entry
10.0
100%
1 Rating

7.9
79%
10 Ratings
Cost of goods sold
10.0
100%
1 Rating

7.9
79%
10 Ratings
End-to-end order visibility
10.0
100%
1 Rating

8.0
80%
5 Ratings
Order exception Resolution
10.0
100%
1 Rating

9.0
90%
5 Ratings
Credit card processing
N/A
0 Ratings

8.0
80%
8 Ratings
Order Orchestration
N/A
0 Ratings

9.0
90%
5 Ratings
Project Execution Management
10.0
ABB Ability Solution Suite
100%

8.8
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
88%
ABB Ability Solution Suite ranks higher in 15/15 features
ABB Ability Solution Suite ranks higher in 15/15 features
Project Planning and Scheduling
10.0
100%
1 Rating

8.8
88%
5 Ratings
Project Manager Dashboard
10.0
100%
1 Rating

9.8
98%
5 Ratings
Resource Manager Dashboard
10.0
100%
1 Rating

10.0
100%
4 Ratings
Task Insight for Project Managers
10.0
100%
1 Rating

9.0
90%
4 Ratings
Project Manager Mobile Functionality
10.0
100%
1 Rating

6.0
60%
4 Ratings
Team Member Task Collaboration
10.0
100%
1 Rating

9.0
90%
4 Ratings
Team Member Mobile Functionality
10.0
100%
1 Rating

6.0
60%
4 Ratings
Project Candidate Search
10.0
100%
1 Rating

9.0
90%
4 Ratings
Project Candidate Comparison and Analysis
10.0
100%
1 Rating

9.0
90%
4 Ratings
Defineable Resource Pools
10.0
100%
1 Rating

9.0
90%
4 Ratings
Defineable Resource Pools
10.0
100%
1 Rating

9.0
90%
4 Ratings
Talent Profiles
10.0
100%
1 Rating

9.0
90%
3 Ratings
Real-Time Project Reporting
10.0
100%
1 Rating

10.0
100%
3 Ratings
Absence Management
10.0
100%
1 Rating

9.0
90%
3 Ratings
Product Lifecycle Management
10.0
100%
1 Rating

9.0
90%
3 Ratings
Manufacturing
10.0
ABB Ability Solution Suite
100%

9.0
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
90%
ABB Ability Solution Suite ranks higher in 9/9 features
ABB Ability Solution Suite ranks higher in 9/9 features
Production Process Design
10.0
100%
1 Rating

8.8
88%
4 Ratings
Supply Chain Business Flows
10.0
100%
1 Rating

10.0
100%
3 Ratings
Production Management
10.0
100%
1 Rating

8.9
89%
4 Ratings
Contracted Manufacturing Management
10.0
100%
1 Rating

9.0
90%
3 Ratings
Configuration Management
10.0
100%
1 Rating

9.0
90%
3 Ratings
Work Definition
10.0
100%
1 Rating

8.9
89%
4 Ratings
Work Execution
10.0
100%
1 Rating

8.8
88%
4 Ratings
Advanced Fulfillment
10.0
100%
1 Rating

9.0
90%
3 Ratings
Manufacturing Costs
10.0
100%
1 Rating

9.0
90%
4 Ratings
Supply Chain
10.0
ABB Ability Solution Suite
100%

9.2
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
92%
ABB Ability Solution Suite ranks higher in 4/4 features
ABB Ability Solution Suite ranks higher in 4/4 features
Forecasting
10.0
100%
1 Rating

9.8
98%
5 Ratings
Inventory Planning
10.0
100%
1 Rating

9.0
90%
5 Ratings
Multi-tier Supply Chain Planning
10.0
100%
1 Rating

9.0
90%
4 Ratings
Performance Monitoring
10.0
100%
1 Rating

9.0
90%
4 Ratings
Product Lifecycle Management
10.0
ABB Ability Solution Suite
100%

9.0
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
90%
ABB Ability Solution Suite ranks higher in 7/7 features
ABB Ability Solution Suite ranks higher in 7/7 features
Ideation Management
10.0
100%
1 Rating

9.0
90%
3 Ratings
Requirements Management
10.0
100%
1 Rating

9.0
90%
3 Ratings
Proposal Management
10.0
100%
1 Rating

9.0
90%
2 Ratings
Innovation Portfolio Management
10.0
100%
1 Rating

9.0
90%
2 Ratings
Product Master Data Management
10.0
100%
1 Rating

9.0
90%
3 Ratings
Vendor Portal
10.0
100%
1 Rating

9.0
90%
2 Ratings
Project Portfolio Management
10.0
100%
1 Rating

9.0
90%
2 Ratings
Payroll Management
ABB Ability Solution Suite
Feature Set Not Supported
N/A

8.8
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
88%
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued ranks higher in 5/5 features
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued ranks higher in 5/5 features
Pay calculation
N/A
0 Ratings

8.9
89%
7 Ratings
Benefit plan administration
N/A
0 Ratings

9.0
90%
5 Ratings
Direct deposit files
N/A
0 Ratings

8.0
80%
5 Ratings
Salary revision and increment management
N/A
0 Ratings

9.0
90%
5 Ratings
Reimbursement management
N/A
0 Ratings

8.9
89%
7 Ratings
Reporting & Analytics
ABB Ability Solution Suite
Feature Set Not Supported
N/A

9.8
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
98%
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued ranks higher in 3/3 features
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued ranks higher in 3/3 features
Dashboards
N/A
0 Ratings

9.7
97%
11 Ratings
Standard reports
N/A
0 Ratings

9.8
98%
13 Ratings
Custom reports
N/A
0 Ratings

9.8
98%
13 Ratings
General Ledger and Configurable Accounting
ABB Ability Solution Suite
Feature Set Not Supported
N/A

8.4
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
84%
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued ranks higher in 11/11 features
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued ranks higher in 11/11 features
Accounts payable
N/A
0 Ratings

9.1
91%
14 Ratings
Accounts receivable
N/A
0 Ratings

9.1
91%
13 Ratings
Global Financial Support
N/A
0 Ratings

8.1
81%
6 Ratings
Primary and Secondary Ledgers
N/A
0 Ratings

9.0
90%
7 Ratings
Intercompany Accounting
N/A
0 Ratings

8.8
88%
9 Ratings
Localizations
N/A
0 Ratings

9.6
96%
5 Ratings
Journals and Reconciliations
N/A
0 Ratings

8.8
88%
9 Ratings
Enterprise Accounting
N/A
0 Ratings

8.8
88%
8 Ratings
Configurable Accounting
N/A
0 Ratings

8.8
88%
8 Ratings
Centralized Rules Framework
N/A
0 Ratings

8.6
86%
8 Ratings
Standardized Processes
N/A
0 Ratings

8.8
88%
9 Ratings
Subledger and Financial Process
ABB Ability Solution Suite
Feature Set Not Supported
N/A

8.7
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
87%
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued ranks higher in 14/14 features
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued ranks higher in 14/14 features
Automated Invoice Processing
N/A
0 Ratings

9.4
94%
8 Ratings
Shared Services Payments
N/A
0 Ratings

8.7
87%
9 Ratings
Billings Management
N/A
0 Ratings

8.5
85%
9 Ratings
Customer Receipt Applications
N/A
0 Ratings

8.9
89%
8 Ratings
Customer Collections
N/A
0 Ratings

8.8
88%
8 Ratings
Revenue Recognition
N/A
0 Ratings

8.7
87%
9 Ratings
Cash Management
N/A
0 Ratings

8.8
88%
9 Ratings
Asset Management
N/A
0 Ratings

8.0
80%
7 Ratings
Travel & Expense Management
N/A
0 Ratings

8.7
87%
7 Ratings
Budgetary Control & Encumbrance Accounting
N/A
0 Ratings

8.8
88%
7 Ratings
Period Close
N/A
0 Ratings

8.0
80%
7 Ratings
Transactions Tax
N/A
0 Ratings

8.9
89%
7 Ratings
Subledger Reconciliations
N/A
0 Ratings

8.1
81%
6 Ratings
3rd Party Accounting Systems
N/A
0 Ratings

9.0
90%
4 Ratings
Project Financial Management
ABB Ability Solution Suite
Feature Set Not Supported
N/A

8.8
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
88%
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued ranks higher in 12/12 features
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued ranks higher in 12/12 features
Budgeting and Forecasting
N/A
0 Ratings

8.8
88%
6 Ratings
Project Costing
N/A
0 Ratings

8.1
81%
6 Ratings
Cost Capture
N/A
0 Ratings

7.9
79%
5 Ratings
Capital Project Management
N/A
0 Ratings

9.0
90%
5 Ratings
Customer Invoicing
N/A
0 Ratings

8.8
88%
6 Ratings
Customer Contract Compliance
N/A
0 Ratings

9.0
90%
3 Ratings
Project Revenue Recognition
N/A
0 Ratings

8.8
88%
5 Ratings
Project Financial Performance Analysis
N/A
0 Ratings

8.8
88%
5 Ratings
Project Financials Dashboard
N/A
0 Ratings

9.7
97%
4 Ratings
Real-time Financial Reporting
N/A
0 Ratings

9.8
98%
4 Ratings
Embedded Business Intelligence
N/A
0 Ratings

9.0
90%
4 Ratings
Project Planning Collaboration
N/A
0 Ratings

8.0
80%
3 Ratings
Grants Management
ABB Ability Solution Suite
Feature Set Not Supported
N/A

8.7
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
87%
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued ranks higher in 4/4 features
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued ranks higher in 4/4 features
Award Lifecycle Management
N/A
0 Ratings

9.1
91%
4 Ratings
Spending Control
N/A
0 Ratings

7.9
79%
3 Ratings
Indirect Cost Management
N/A
0 Ratings

9.0
90%
2 Ratings
Billing
N/A
0 Ratings

8.9
89%
4 Ratings
Procurement
ABB Ability Solution Suite
Feature Set Not Supported
N/A

8.7
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
87%
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued ranks higher in 19/19 features
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued ranks higher in 19/19 features
Sourcing Team Collaboration
N/A
0 Ratings

8.0
80%
6 Ratings
Sourcing Analysis
N/A
0 Ratings

9.0
90%
5 Ratings
Bids Analyzed and Compared
N/A
0 Ratings

9.0
90%
5 Ratings
Catalog Shopping E-Commerce for Employees
N/A
0 Ratings

8.0
80%
3 Ratings
Contract Authoring
N/A
0 Ratings

9.0
90%
3 Ratings
Contract Compliance Management
N/A
0 Ratings

9.0
90%
3 Ratings
Contract History
N/A
0 Ratings

9.0
90%
4 Ratings
Contract Renewal Automation
N/A
0 Ratings

8.0
80%
2 Ratings
Contract Repository
N/A
0 Ratings

9.0
90%
4 Ratings
Contract Standardization and Enforcement
N/A
0 Ratings

9.0
90%
3 Ratings
Electronic Signatures
N/A
0 Ratings

9.0
90%
4 Ratings
Invoice Automated Matching
N/A
0 Ratings

8.9
89%
5 Ratings
Purchasing Risk and Compliance Management
N/A
0 Ratings

9.0
90%
4 Ratings
Requisitions-to-Purchase Orders Integrated
N/A
0 Ratings

8.0
80%
5 Ratings
Spend Compliance Management
N/A
0 Ratings

9.0
90%
3 Ratings
Supplier Assessment
N/A
0 Ratings

9.0
90%
4 Ratings
Supplier Communication and Collaboration
N/A
0 Ratings

8.0
80%
5 Ratings
Supplier Management
N/A
0 Ratings

8.0
80%
6 Ratings
Supplier Portal
N/A
0 Ratings

9.0
90%
4 Ratings
Risk Management
ABB Ability Solution Suite
Feature Set Not Supported
N/A

8.8
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
88%
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued ranks higher in 9/9 features
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued ranks higher in 9/9 features
Risk Repository
N/A
0 Ratings

9.0
90%
2 Ratings
Control Management
N/A
0 Ratings

9.0
90%
2 Ratings
Control Mapping
N/A
0 Ratings

9.0
90%
2 Ratings
Control Efficiency Assessments
N/A
0 Ratings

9.0
90%
2 Ratings
Automated Control Assessments
N/A
0 Ratings

8.0
80%
2 Ratings
Assessment Capture
N/A
0 Ratings

8.0
80%
2 Ratings
Issue Detection
N/A
0 Ratings

9.0
90%
2 Ratings
Automatic Notification
N/A
0 Ratings

9.0
90%
2 Ratings
Remediation and Certification
N/A
0 Ratings

9.0
90%
2 Ratings
Logistics
ABB Ability Solution Suite
Feature Set Not Supported
N/A

8.7
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
87%
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued ranks higher in 13/13 features
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued ranks higher in 13/13 features
Transportation Planning and Optimization
N/A
0 Ratings

9.8
98%
5 Ratings
Transportation Sourcing Management
N/A
0 Ratings

9.0
90%
4 Ratings
Transportation Process Integration
N/A
0 Ratings

9.0
90%
4 Ratings
Transportation Execution Management
N/A
0 Ratings

8.0
80%
4 Ratings
Freight Payment Automation
N/A
0 Ratings

9.0
90%
4 Ratings
Trade Management
N/A
0 Ratings

8.8
88%
5 Ratings
Trade Regulatory Compliance Management
N/A
0 Ratings

8.0
80%
3 Ratings
Customs Entry Management
N/A
0 Ratings

9.0
90%
2 Ratings
Customs Document Management
N/A
0 Ratings

9.0
90%
3 Ratings
Customs Document Collaboration
N/A
0 Ratings

8.0
80%
2 Ratings
Fulfillment Management
N/A
0 Ratings

8.0
80%
3 Ratings
Inventory Visibility
N/A
0 Ratings

8.9
89%
5 Ratings
Warehouse Workforce Management
N/A
0 Ratings

8.0
80%
4 Ratings
Attribute Ratings
- ABB Ability Solution Suite is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend
10.0
ABB Ability Solution Suite
100%
1 Rating

8.8
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
88%
18 Ratings
Likelihood to Renew
ABB Ability Solution Suite
N/A
0 Ratings

8.0
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
80%
4 Ratings
Usability
10.0
ABB Ability Solution Suite
100%
1 Rating

9.0
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
90%
2 Ratings
Availability
ABB Ability Solution Suite
N/A
0 Ratings

7.0
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
70%
2 Ratings
Performance
ABB Ability Solution Suite
N/A
0 Ratings

7.0
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
70%
2 Ratings
Support Rating
10.0
ABB Ability Solution Suite
100%
1 Rating

8.0
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
80%
3 Ratings
In-Person Training
ABB Ability Solution Suite
N/A
0 Ratings

9.0
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
90%
1 Rating
Online Training
ABB Ability Solution Suite
N/A
0 Ratings

8.0
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
80%
1 Rating
Implementation Rating
ABB Ability Solution Suite
N/A
0 Ratings

7.3
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
73%
4 Ratings
Likelihood to Recommend
ABB Ability Solution Suite
Of course this is the one of the best solution available in the market at present. When you have Multiple system in a plant then you need a powerful tool for Computation which Ability does it smoothly.

Verified User
Engineer in Information Technology
Oil & Energy Company, 10,001+ employeesMicrosoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
It integrates fully with the other Microsoft software we use daily, and this coordination speeds up our work and gives us the agility to run easily. For example, in a purchase inquiry, the customer, after submitting a request, identifies the teams that should work on the project, and if they need further review by other people, they are added to the process, and everything is managed seamlessly rather than the sales process. Get the result as fast as possible.
Information Technology Adviser
AZEREXInformation Technology & Services, 1-10 employees
Pros
ABB Ability Solution Suite
- Computation of data.
- Presentation to right person.
- Ability to perform critical task and sending to users.
- Multiple control system connectivity.

Verified User
Engineer in Information Technology
Oil & Energy Company, 10,001+ employeesMicrosoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
- Microsoft Dynamics AX's scalability to meet our regional office needs provide flexibility to the team's requirements.
- Combined with Citrix Xenapp, the application offers seamless access for users on high latency unreliable network connection to the application.
- Application maintenance and updates are easy which makes it possible for us to manage remotely considering the servers are located in a remote Asia site.

Verified User
Administrator in Information Technology
Chemicals Company, 10,001+ employeesCons
ABB Ability Solution Suite
- May be for smaller PLCs this can't be implemented.
- Cost may an area ABB can look in to.
- Improvement in GUI

Verified User
Engineer in Information Technology
Oil & Energy Company, 10,001+ employeesMicrosoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
- MRP can be slow to adapt to changes in actual production or supply chain transactions.
- Setting up number sequences seems a trivial matter, but these numbers ID transactions once they are in the ledger and are key--easy to miss this point in the implementation process.
- Bank rec being easily automated and able to quickly plug into a bank back end to get data is not the best.
- Payment processing can be 'clunky' based on checks, ACH, Wires...as some of these items are not triggered out of the box in AX, bur are easily added --talking ACH and Wires specifically.
President and Principle Managing Consultant
Trusted Advisors ERPInformation Technology and Services, 11-50 employees
Pricing Details
ABB Ability Solution Suite
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
ABB Ability Solution Suite
No score
No answers yet
No answers on this topic
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued 8.0
Based on 4 answers
Microsoft Dynamics continues to evolve by bringing more functionality to the customer. Also there are several independent software providers that offer a wide range of solutions for vertical markets.

Verified User
Consultant in Professional Services
Information Technology and Services Company, 51-200 employeesUsability
ABB Ability Solution Suite
ABB Ability Solution Suite 10.0
Based on 1 answer
One of the best solutions in the market with a user-friendly system. This is very useful when the ABB system (Like we had 800xA) is there, new or existing; all the ABB systems can be integrated using this rather than going to a 3rd party vendor, which may have interface problems.

Verified User
Engineer in Information Technology
Oil & Energy Company, 10,001+ employeesMicrosoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued 9.0
Based on 2 answers
Gives work management in a quick organization and gives a sense of agility in doing things. Employees get things done faster, and managers will have full control over the activities of each department. Everything is presented according to the order and reports with predictability. Automation of works and digitization is possible with the help of this comprehensive software.
Information Technology Adviser
AZEREXInformation Technology & Services, 1-10 employees
Reliability and Availability
ABB Ability Solution Suite
No score
No answers yet
No answers on this topic
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued 7.0
Based on 2 answers
Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.

Verified User
Director in Information Technology
Information Technology and Services Company, 10,001+ employeesPerformance
ABB Ability Solution Suite
No score
No answers yet
No answers on this topic
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued 7.0
Based on 2 answers
Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.

Verified User
Director in Information Technology
Information Technology and Services Company, 10,001+ employeesSupport Rating
ABB Ability Solution Suite
ABB Ability Solution Suite 10.0
Based on 1 answer
Good support in terms of quality and promptness. When we had problems with some of the commands not getting executed, their online support also provided a good solution to solve the problem. Even mission-critical task we were able to solve during this Pandemic time. The suggestion is to go for the online support 1st in the future, followed by a visit.

Verified User
Engineer in Information Technology
Oil & Energy Company, 10,001+ employeesMicrosoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued 8.0
Based on 3 answers
Microsoft support services are often professional and you can contact them by phone, email, ticket and they usually respond quickly.
Information Technology Adviser
AZEREXInformation Technology & Services, 1-10 employees
In-Person Training
ABB Ability Solution Suite
No score
No answers yet
No answers on this topic
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued 9.0
Based on 1 answer
It took a lot of work, but Microsoft ultimately did a good job with in-person training, including being onsite in multiple global locations for extended periods.

Verified User
Director in Information Technology
Information Technology and Services Company, 10,001+ employeesOnline Training
ABB Ability Solution Suite
No score
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Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued 8.0
Based on 1 answer
Our solution deviated from a number of key out-of-the-box standards that were included in Online training. We just used that for introduction to the general functionality.

Verified User
Director in Information Technology
Information Technology and Services Company, 10,001+ employeesImplementation Rating
ABB Ability Solution Suite
No score
No answers yet
No answers on this topic
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued 7.3
Based on 4 answers
Some rough spots, but ultimately worked out. The contract didn't appear to be structured to support the level of overlapping facility deployments required to meet timeline commitments. Merging cultures on the program was also challenging. Overall, not an easy implementation by any stretch. Everyone did the best they could.

Verified User
Director in Information Technology
Information Technology and Services Company, 10,001+ employeesAlternatives Considered
ABB Ability Solution Suite
Better suited for the ABB System as Microsoft is a third party for ABB Control System.

Verified User
Engineer in Information Technology
Oil & Energy Company, 10,001+ employeesMicrosoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
I was not part of the decision making process to select Microsoft Dynamics AX, however, I do know that an exhaustive search was done and many options were considered alongside Microsoft Dynamics AX and I feel that the right decision was made in choosing this solution.
Marketing Director
The Master's Craft Flooring CompanyWholesale, 51-200 employees
Return on Investment
ABB Ability Solution Suite
- Positive is definitely ROI since manual intervention is minimized and the process is automated.
- Cost wise, ABB has been looked upon considering the small industry.
- Overall, a good solution for a large companies.

Verified User
Engineer in Information Technology
Oil & Energy Company, 10,001+ employeesMicrosoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
- With the robust built-in reporting we were able to drop an external reporting platform that costed about $40,000.
- API integrations have saved manual entry and reduced having to hire 2-3 people to manage data.
- Several administrators and developers are required for this which costs about 200-300 thousand in employee costs.

Verified User
Technician in Information Technology
Marketing & Advertising Company, 501-1000 employees