ABBYY FlexiCapture vs. GCPay

It is well suited for unstructured documents and automates the scanning operations where users are scanning thousands of documents on a daily basis and process them in the existing line of business application, or it is well suited for the RPA operations where ABBYY FlexiCapture extracts the output of extracted data in Excel, CSV or XML, and RPA applications parse those data and take it into other applications.

Incentivized

Their customer service is top notch and as a whole I don't like customer service departments, but they listen to you and help you with your problem, this includes telephone service and email. Their email and telephone number is listed on every page of their website, unlike other companies that try and hide this information. They will train your company to use the system and your users, and the system can be used on any internet capable device such as computer, tablet, or phone. Subcontractors can fill out the invoice by percentage complete and/or actual dollar amounts, and they can easily upload photos or other documentation needed to complete the invoice. If you need to have document(s) notarized you can use your own service or GCPay has a service that will notarize the document(s) for you for a fee. Finally, you control the level of reviewers you want for your company and situation. We have some items that have 2 reviewers and others that only have 1 reviewer. Overall, we are very happy with this system and number of hours we save every week verses having to manually enter all of our subcontractor invoices

Incentivized

• Integration with workflow tolls
• Auto data extraction
• Business rule setup

Incentivized

• Customer Service to us and our subcontractors is top rated!
• Ease of entering the SOV and invoices by the subcontractor
• Constantly listening to possible improvements and implementing lots of these suggestions.
• Can implement multiple levels of reviews of invoices and/or waivers

Incentivized

• Although the back-end of the application is very strong, if it can have a visual workflow for defining tasks like scanning, verification and etc., it will be better.
• Reporting feature should be enhance more on web
• Although the result of Arabic Text extraction is very good in ABBYY, if they can focus more on different types of Arabic Fonts, it will be better

Incentivized

• When waivers have been completed by the subcontractor, but have not been reviewed by the GC yet, I wish the OW tag would stay up until the waiver was either reviewed and approved or rejected. (OW stands for outstanding waiver)
• That the GC had the option to update the amount paid to the supplier. Right now if the unconditional lien waiver is received and is a different amount the only way to update this is sending GCPay an email. We don't do this and would love this as an option, so the tier vendor spreadsheet was accurate.

Incentivized

License is cheap w.r.t to IQ BOT More flexibility in terms of custom development Can be used as independent process

Incentivized

We liked what they had to offer and didn't look at other programs.

Incentivized

• It has eased the scanning operation and reduced the overall time
• Automatic indexing created the good impacted on ROI
• But it only required the specialized IT Admin to maintain the system

Incentivized

• The number of hours we save by not having to manually enter paper/email copies of invoices from subcontractors
• The number of errors saved by not completing invoices manually.
• The easy of reviewing the tier vendor report to see how balanced a subcontractor is with paying their suppliers/sub-subcontractors

Incentivized