Likelihood to Recommend
It is well suited for unstructured documents and automates the scanning operations where users are scanning thousands of documents on a daily basis and process them in the existing line of business application, or it is well suited for the RPA operations where ABBYY FlexiCapture extracts the output of extracted data in Excel, CSV or XML, and RPA applications parse those data and take it into other applications.
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PaySimple has made it next to impossible to become PCI compliant unless we purchased a separate computer for the sole purpose of invoicing. We switched to Chase Bank who does not store sensitive info on our computers allowing us to accept credit cards and still remain PCI compliant. Our money is available much faster by not using the 3rd party. Additionally, a simple company name change required more paperwork than closing the account and setting up a new one even when the same bank account was going to be used. This was the primary reason to shop around. We happily contacted Chase Bank and now save $125 a month and receive access to our funds faster. I cannot believe I stayed with PaySimple as long as I did. It's amazing anyone would jump through the hoops of PCI compliance when the technology exists to keep sensitive information off your small business computers. If this review stops anyone from paying those monthly fees, the time was well worth it! PaySimple, requires business owners to fill out forms that make no sense in laymens terms. Chase Bank fills them all in for you and highlights the areas that need to be signed and initialed. PaySimple, charges excessive fees and in my opinion has very emotional customer service reps. Chase Bank, was eager to help and get things rolling so you can focus on your business. I would never recommend PaySimple.
Read full review Pros Integration with workflow tolls Auto data extraction Business rule setup Read full review PaySimple is awesome for recurring payments. It's easy to set one up and make changes as needed. Without this feature, our business would be dead. Being able to easily set up recurring payments for our retainer is a must and PaySimple does it beautifully. The payment portal feature is also really good fro collecting payments of differing amounts. We setup a single portal where customers enter the payment amount accessed from a link in the invoice email. This feature has transformed out collections and cut down our time to get paid significantly. If you do have product type offerings, it's easy to setup individual products or an entire store. Read full review Cons Although the back-end of the application is very strong, if it can have a visual workflow for defining tasks like scanning, verification and etc., it will be better. Reporting feature should be enhance more on web Although the result of Arabic Text extraction is very good in ABBYY, if they can focus more on different types of Arabic Fonts, it will be better Read full review More proactive and empowering role in merchant fee's and alternative processors. Transparency is challenging in understanding Paysimple's role and relationship to the processors. Identifying areas for further value to clients. More targeted small to mid-size business perspective to anticipate growth challenges and prevent blocks on funds for legitimate sales and growth. Read full review Alternatives Considered
License is cheap w.r.t to IQ BOT More flexibility in terms of custom development Can be used as independent process
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Authorize.net and a handful of other merchant processors and gateways. Most payment gateways (online portals to process payments) are rudimentary and not extremely intuitive. PaySimple is not and they are constantly coming up with new ways to improve upon an already very impressive platform.
Read full review Return on Investment It has eased the scanning operation and reduced the overall time Automatic indexing created the good impacted on ROI But it only required the specialized IT Admin to maintain the system Read full review Because we've got a really awesome rate with them it's definitely a positive ROI. I can't say what that figure is but it's pretty good. Also, our customers have a huge ROI over their prior way of getting payment from their customers. Read full review ScreenShots