What users are saying about

Abila netFORUM Enterprise

4 Ratings
Score 6.6 out of 101

iMIS

11 Ratings
Score 7.1 out of 101

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Likelihood to Recommend

Abila netFORUM Enterprise

netFORUm is generally good for small to medium membership organizations but can definitely pose problems in the amount of data and the reporting tools as the membership grows.
Jeanette Gass profile photo

iMIS

iMIS is great for membership associations who need one place. I love their contact database, I just wish we could pull reports easily from their system and publishing would not freeze when making changes to our website. Everything that does work correctly is really easy to set up.
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Pros

  • Can store a lot of information. There are many different modules and each module has a lot of spaces for details such as birthday, gender, spouse and children's names, emergency contact information, photos and more.
  • Can be linked to our internal systems. Our awards system is run through our organization's website but the winners are sent to netFORUM so that their records indicate the awards and distinctions they have achieved without us having to manually enter all of these.
  • Can provide a lot of reporting information which is useful for data collection or year-end reporting needs.
Jeanette Gass profile photo
  • One-stop-shop. I love that we have one system that will track our income, manage membership, email contacts, manage our website and pull reports.
  • Response time on support tickets. Whenever I have a problem using iMIS, I can either log into their support site to submit a help ticket or send it directly from my email account. Someone normally responds to me within the hour and then I will get a solution within the day no matter the time of day I submit the ticket.
  • Easy to use widgets. I love using widgets to pull a page together. They have slideshow widgets that use on a daily basis. There are also forum widgets and widgets to pull an already created query to a page you choose to display this information on.
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Cons

  • The queries and reports are not user-friendly. One really needs to understand the search terminology to run queries and reports.
  • There is no way to prevent duplicates so if someone enters an updated address for a member but creates a new record instead of updating the current record, there are now two records for that person which makes some of the data difficult to sift through.
  • Linking members to their organization is difficult because if someone enters an organization slightly differently from the way it is registered in netFORUM, the person will not be linked to the organization and the reports that say how many members come from a specific institution is now inaccurate.
Jeanette Gass profile photo
  • Emailing. Sometimes our emails do not go through and all fail. I would like for some sort of alert to occur when these situations happen. We normally get a response from our members about them not receiving the information we have promised them.
  • Queries. An easier way to build queries would be nice. It is super confusing trying to determine which fields to pull from. When asking for help, they state that we will be charged by the hour to get a basic query created. It's a little obnoxious.
  • Dynamic pages. I would like more attractive homepage templates. Current templates are not very attractive or dynamic. Also, page publishing is a major problem.
  • Limited PayPal Integration. We were initially under the impression that when a payment was placed through the iMIS site, then the payments along with the iMIS codes would go through to PayPal. This is far from the truth. We always have to do extra work to pull a report from iMIS and then also from PayPal since the codes do not transfer over. It would be great for us if this could change in the near future.
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Alternatives Considered

netFORUM is better at data collection and support for the price.
Jeanette Gass profile photo
We were unable to have an attractive site for our association when using Podi. iMIS is much more equipped to handle the different pages and links we list on our website. Although Podi lacks in attractiveness, iMIS lacks in the department of providing easy reporting options and PayPal integration. When we had Podi, we were able to submit payments through our site along with the accounting codes automatically. However, now that we use iMIS, it is harder to get the accounting correct. None of the accounting codes transfer over into PayPal. We always have to go back and double-check the numbers
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Return on Investment

  • Easier to see expiring or expired memberships and initiate the renewal process
  • Streamlining of data increases employee efficiency
  • Difficulty in using it to its full potential means that the total possible ROI may not be achieved
Jeanette Gass profile photo
  • We have had a number of emails to our members never reach their recipients. This has caused problems in terms of our members not getting information on time.
  • We put in time and effort daily to make changes to our website. Sometimes, these are changes that must occur on behalf of a member of our association. People are expecting to see new postings and information, however, if the page does not post for us it leaves us looking unprofessional and unprepared.
  • We have had several delays in book keeping due to reports not matching income in our accounts. It would be great if iMIS could integrate account codes into PayPal automatically.
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Pricing Details

Abila netFORUM Enterprise

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

iMIS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Contact for Quote