What users are saying about

Abila netFORUM Enterprise

5 Ratings
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Score 6.5 out of 101

MemberClicks

2 Ratings
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Score 8 out of 101

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Likelihood to Recommend

Abila netFORUM Enterprise

netFORUm is generally good for small to medium membership organizations but can definitely pose problems in the amount of data and the reporting tools as the membership grows.
Jeanette Gass profile photo

MemberClicks

Memberclicks is especially designed for associations. I would not recommended to other businesses.
Elaine Truesdale profile photo

Pros

  • Can store a lot of information. There are many different modules and each module has a lot of spaces for details such as birthday, gender, spouse and children's names, emergency contact information, photos and more.
  • Can be linked to our internal systems. Our awards system is run through our organization's website but the winners are sent to netFORUM so that their records indicate the awards and distinctions they have achieved without us having to manually enter all of these.
  • Can provide a lot of reporting information which is useful for data collection or year-end reporting needs.
Jeanette Gass profile photo
  • MemberClicks does an excellent job at managing our memberships. It collects payments, sends out reminders, updates member status based on payments.
  • We also use MemberClicks for invoicing for special services. Through Memberclicks we can produce, track, and receive payments for invoices.
  • Our MemberClicks website is easy to manage. We can add pages, blogs, events, and announcements easily.
  • The contact center works well for contacting individuals or groups via email.
Elaine Truesdale profile photo

Cons

  • The queries and reports are not user-friendly. One really needs to understand the search terminology to run queries and reports.
  • There is no way to prevent duplicates so if someone enters an updated address for a member but creates a new record instead of updating the current record, there are now two records for that person which makes some of the data difficult to sift through.
  • Linking members to their organization is difficult because if someone enters an organization slightly differently from the way it is registered in netFORUM, the person will not be linked to the organization and the reports that say how many members come from a specific institution is now inaccurate.
Jeanette Gass profile photo
  • Memberclick would be better with email sequencing capabilities
  • SMS messaging would also be a nice addition to the platform
  • Eventbrite data collection would be great. ANHC Pro uses Eventbrite instead of the built-in event management system because of Eventbrite markets to a wider audience.
Elaine Truesdale profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
MemberClicks10.0
Based on 1 answer
Memberclicks helps minimize our staff and software needs.
Elaine Truesdale profile photo

Usability

No score
No answers yet
No answers on this topic
MemberClicks8.0
Based on 1 answer
MemberClicks is relatively easy to use and the support team is responsive and helpful.
Elaine Truesdale profile photo

Support

No score
No answers yet
No answers on this topic
MemberClicks9.0
Based on 1 answer
The support staff is knowledgeable and reply to request within one business day, usually sooner.
Elaine Truesdale profile photo

Implementation

No score
No answers yet
No answers on this topic
MemberClicks9.0
Based on 1 answer
MemberClicks implementation process is done in bite size pieces, which helps make it easy.
Elaine Truesdale profile photo

Alternatives Considered

netFORUM is better at data collection and support for the price.
Jeanette Gass profile photo
MemberClicks is more robust that Wild Apricot and easier to use. Memberclicks understands the needs of associations more than HubSpot.
Elaine Truesdale profile photo

Return on Investment

  • Easier to see expiring or expired memberships and initiate the renewal process
  • Streamlining of data increases employee efficiency
  • Difficulty in using it to its full potential means that the total possible ROI may not be achieved
Jeanette Gass profile photo
  • We were able to increase sales by nearly 100% in one year, more than covering our investment.
Elaine Truesdale profile photo

Pricing Details

Abila netFORUM Enterprise

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

MemberClicks

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details