Abnormal Security vs. Zscaler Internet Access

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Abnormal Security
Score 9.5 out of 10
N/A
Abnormal Security, headquartered in San Francisco, offers a secure email gateway to that protects Microsoft 365 and Google Workspace accounts with AI threat detection. The solution is designed to prevent phishing and scams, high-level account impersonation, or supply chain attacks (i.e. invoice fraud).N/A
Zscaler Internet Access
Score 9.0 out of 10
N/A
Zscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.N/A
Pricing
Abnormal SecurityZscaler Internet Access
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Abnormal SecurityZscaler Internet Access
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact vendor for pricing information.
More Pricing Information
Community Pulse
Abnormal SecurityZscaler Internet Access
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Abnormal SecurityZscaler Internet Access
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Abnormal Security
10.0
1 Ratings
18% above category average
Zscaler Internet Access
-
Ratings
Customizability10.01 Ratings00 Ratings
Threat Detection10.01 Ratings00 Ratings
Management Tools10.01 Ratings00 Ratings
Identity Management
Comparison of Identity Management features of Product A and Product B
Abnormal Security
-
Ratings
Zscaler Internet Access
5.5
2 Ratings
48% below category average
Multi-Factor Authentication00 Ratings5.52 Ratings
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Abnormal Security
-
Ratings
Zscaler Internet Access
9.6
2 Ratings
3% above category average
Endpoint Detection and Response (EDR)00 Ratings9.62 Ratings
Threat Intelligence
Comparison of Threat Intelligence features of Product A and Product B
Abnormal Security
-
Ratings
Zscaler Internet Access
9.5
5 Ratings
7% above category average
Network Analytics00 Ratings9.75 Ratings
Threat Recognition00 Ratings9.55 Ratings
Vulnerability Classification00 Ratings9.45 Ratings
Automated Alerts and Reporting00 Ratings9.55 Ratings
Threat Analysis00 Ratings9.75 Ratings
Threat Intelligence Reporting00 Ratings9.75 Ratings
Automated Threat Identification00 Ratings9.25 Ratings
Zero Trust Security
Comparison of Zero Trust Security features of Product A and Product B
Abnormal Security
-
Ratings
Zscaler Internet Access
9.6
5 Ratings
4% above category average
Continuous Verification00 Ratings9.75 Ratings
Secure Web Gateways00 Ratings9.75 Ratings
Network Flow Control00 Ratings9.75 Ratings
Network Traffic Analysis00 Ratings9.55 Ratings
Segmentation Leveraging00 Ratings9.94 Ratings
Admin Access Control00 Ratings9.55 Ratings
Network Data Encryption00 Ratings9.55 Ratings
Network Topology Mapping00 Ratings9.62 Ratings
Best Alternatives
Abnormal SecurityZscaler Internet Access
Small Businesses
Zoho Mail
Zoho Mail
Score 9.2 out of 10
ThreatLocker
ThreatLocker
Score 9.1 out of 10
Medium-sized Companies
Avanan
Avanan
Score 9.2 out of 10
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.5 out of 10
Enterprises
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 9.2 out of 10
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Abnormal SecurityZscaler Internet Access
Likelihood to Recommend
10.0
(1 ratings)
8.6
(22 ratings)
Usability
-
(0 ratings)
8.4
(6 ratings)
Support Rating
-
(0 ratings)
8.1
(5 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Abnormal SecurityZscaler Internet Access
Likelihood to Recommend
Abnormal Security
Another local organization was compromised, and we were one of the targets of their further attempts. We were 100% protected because the behavioral analysis protected us, but also allowed me to contact that organization and report their compromise. This has actually happened more than one time since going live.
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Zscaler
Zscaler Internet Access is an internet tunnel that pairs with the network adapter to secure traffic between servers and workstations. It can refresh policies automatically and log intrusions but does not broadcast intrusions. Cloud-based Zscaler Internet Access is easy to deploy and scale, with no hardware or software needed. In a hybrid model, Zscaler Internet Access performs some security functions on-premises and others in the cloud, allowing organizations to keep infrastructure. There is a slight learning curve from VPN and appliance architecture to this paradigm.
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Pros
Abnormal Security
  • Spam filtering...we have been able to turn our spam sensitivity down on Exchange allowing more legitimate messages through to user inboxes.
  • Malicious email filtering...we experienced several successful phishing attacks over the past year. Abnormal Security has prevented hundreds of individual campaigns since going live in August '22. I cannot thank them enough!
  • Automated response for reported emails...my team is small and we do not have enough hours in a day to review and respond to each reported email. Abnormal Security performs additional analysis on those reports and automatically responds for us. If the message is spam or malicious, copies of those emails are looked for throughout the server and deleted.
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Zscaler
  • Automatically block the malicious content and websites
  • Scans inbound and outbound network packets
  • Has a proxy server through which all the network calls pass through
  • We have customized Zscaler Internet Access to block websites like Netflix, Hotstar etc which can hinder producivity
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Cons
Abnormal Security
  • None so far, I have been extremely happy with their service.
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Zscaler
  • My personal opinion about Zscaler is their idea is that all the services are online and are moving to the cloud but the truth is some of them have to stay on-premise and employees still need to work from an office. Zscaler simply doesn't have any on-premise solutions like an NGFW to provide a complete package. We are supporting Fortinet NGFW for our on-premise solution.
  • As mentioned earlier Zscaler being hosted online we don't get the full flexibility of managing our firewalls. Although it's a good thing we keep running into problems like when we want to allow list a service from a specific source IP Zscaler cannot provide a static IP for that. They route traffic through multiple IP addresses and the IP's keep changing every 15-20 minutes. So you cannot allow list a specific IP on the receiving end. The only way to move forward would be to allow an entire range of IP's which opens a security loophole on the receiving end.
  • For every small thing we have to keep opening a ticket with Zscaler. Their response rate is fast but still in a fast-moving world it's not fast enough. Especially since we need to get approval from our change control to get something done and then again we have to raise a ticket to get something done from the Zscaler side.
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Usability
Abnormal Security
No answers on this topic
Zscaler
Zscaler is a mandatory solution required by almost every large organization with a workforce working remotely or using cloud-based apps. Its deployment is relatively easy and it keeps on working in the background without actively bothering the user. Apart from a few weird messages which a user is unable to comprehend, Zscaler is able to provide fast and safe access to the internet and other external applications.
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Support Rating
Abnormal Security
No answers on this topic
Zscaler
I cannot give a fair rating for this as I have not had to contact Zscaler support. There was one time we had to contact them because we needed to check if they were having issues on their end. Our ISP was actually the problem but support seemed very friendly.
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Alternatives Considered
Abnormal Security
Abnormal Security blocks malicious emails that both PhishER and Cisco Secure Email Threat Defense miss. One thing that PhishER does have is the ability to flip a malicious message into a user education phishing email. That's cool, but I think we can just copy/paste the same info into a custom campaign.
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Zscaler
Zscaler Intenet Access proved to be superior and the difference for us was the speed of policy delivery since your policy is applied in a web console and is effective in a matter of seconds. Another point to congratulate the solution is its compatibility with different platforms (macOS, Linux, Windows, Android, and iOS).
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Return on Investment
Abnormal Security
  • Preventing compromises that have historically led to payroll or accounts payable threats.
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Zscaler
  • ROI is there and it is safeguarding the data and user access to net.
  • Being a cloud based can be scaled up when required.
  • Third parties can be allowed based on the company IT policies (Clients or Vendors etc.) for business perspective.
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ScreenShots

Abnormal Security Screenshots

Screenshot of Abnormal Security

Zscaler Internet Access Screenshots

Screenshot of Stop Advanced Threats and Data Loss
Zscaler Internet Access (ZIA) is a cloud native security service edge (SSE) solution that builds on a decade of secure web gateway leadership. Offered as a scalable SaaS platform through the world’s largest security cloud, it replaces legacy network security solutions, preventing advanced attacks and data loss with a comprehensive zero trust approach. ZIA is integrated seamlessly into the Zscaler Zero Trust Exchange™ to provide superior defense-in-depth, secure connectivity, end user experience, and administrative visibility and control.