What users are saying about
6 Ratings
60 Ratings
6 Ratings
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Score 9.2 out of 101
60 Ratings
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Score 7.2 out of 101

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Likelihood to Recommend

Absolute

I do think it is well worth the cost and consideration, especially if you are using it on devices containing electronic medical records, personal health information or personal privacy information or devices that contain proprietary information, critical business information or other information that needs to be securely protected. It can also be used to track a device (individual) as well if that is your goal. We use it as an extra precaution to track our mental health clinicians that do home visits. It allows us to keep track of their whereabouts, in case an issue arises at a client's home. We are able to send someone out to check or assist, alert emergency services or send law enforcement if a situation should arise.
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AirWatch

Airwatch is a leader in the EMS/MDM space and [I] believe it is poised to continue to be a leader. VMware's acquisition along with EMC/DELL will give even more resources to help Airwatch stay current in this ever changing space
Ken Austin profile photo

Pros

  • Absolute can track devices in real time. If a device is stolen, you can track it. You can lock the device, wipe it or send a message to it. By tracking the device, you can also locate the user that has the device if it is in their possession. You can use it to track your people if you choose, but we use it only to locate an employee if they have not been heard from and have not replied to a cell phone call or text.
  • Once Absolute is set up it requires no intervention. Setup is easy and the management interface is easy to use.
  • It has the ability to track on Google Map with recent and historical locations. Geofences can be setup and triggered to send email alerts.
  • Absolute reporting on the device provides OS information, software inventory, malware software reporting, etc.
  • It protects itself from being removed with its’ persistence technology, which keeps it from being removed from the device, even if the device is reformatted and reloaded.
  • The reporting capability on the devices provides a lot of information on each device that can be very useful in monitoring devices that are typically detached from the network.
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  • Easy Management.
  • Ability to wipe a mobile device if it is lost or stolen remotely.
  • Ability to push out email and wifi profiles to devices easily.
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Cons

  • I do not know where I would consider this product to be deficient in functionality, difficult to use or any major changes that needed to be addressed.
  • I wish the pricing of this product was a little lower, but I do think it is well worth the cost and consideration, especially if you are using it on devices containing electronic medical records, personal health information or personal privacy information.
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  • Adding mobile devices and users.
  • Need to have Apple VPP setup in order to push out apps to phones.
  • Lots of customizable configurations. (It's a good thing but it can be daunting at first).
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Likelihood to Renew

No score
No answers yet
No answers on this topic
AirWatch7.0
Based on 1 answer
We've used it for 3 years and our contract is up later this year. We own the licenses, but we would have to either renew cloud services or bring the services in-house and install on servers here. We may want to see what's new in the marketplace that could be just as useful and cost effective.
Kelli Thompson profile photo

Usability

No score
No answers yet
No answers on this topic
AirWatch8.0
Based on 1 answer
It works well for our environment and what we're using it for. It actually does more than we're currently utilizing, but I believe our needs will change in the near future and we could utilize more features.
Kelli Thompson profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
AirWatch5.0
Based on 1 answer
Just in the past few weeks our staff has had several issues with the website. It is either taking a long time to load anything or we are not able to get in at all. This is very frustrating when you are trying to manage and enroll users. It was down 2 days in a row just this past week. Not good!
Scott Strader profile photo

Performance

No score
No answers yet
No answers on this topic
AirWatch5.0
Based on 1 answer
Went over the availability just a minute ago on the last rating. Don't use the reporting too much but will likely begin that soon. Integration with Active Directory doesn't seem to bog either system down.
Scott Strader profile photo

Support

No score
No answers yet
No answers on this topic
AirWatch8.0
Based on 1 answer
They're usually very good. I've talked to any number of techs from level one to level 3. They all seem pretty knowledgeable about the product and how to support it.
Kelli Thompson profile photo

Implementation

No score
No answers yet
No answers on this topic
AirWatch7.9
Based on 2 answers
Have your organizational structure and heirarchy outlined. This helps when you are ready to create OU's and subs in AirWatch.
Kelli Thompson profile photo

Alternatives Considered

I have only used Absolute Data and Device Security (DDS). It was recommended by my Dell sales rep. After reviewing the product info, and loading a demo, it became clear that this is what was needed to add to our existing security to protect us from information loss due to a data breach on our portable devices. I presented this solution to the appropriate departments, and they agreed that this was something well worth the investment.
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AirWatch is the top dog when it comes to Mobile Device Management is my opinion. The granularity of the controls in the console, the vast amount of features available to control Android devices, and their custom application wrapping features are top notch. I think all of the other MDM providers are playing catch-up, and some are moving quickly. For me, the security controls AirWatch has in-place for the web console is one of the biggest advantages they have over their competitors
Michael Bloom profile photo

Scalability

No score
No answers yet
No answers on this topic
AirWatch10.0
Based on 1 answer
It is really scalable. They love to have more users as you pay by the license. They are great in this regard.
Scott Strader profile photo

Return on Investment

  • I think that Absolute Data and Device Security (DDS) is well worth the investment to protect important data securely. Without it, a data breach could cost an astronomical amount of money and you many never be able to complete recover from it.
  • It also aids in recovery efforts for stolen devices and therefor reduces the financial cost of replacing the lost devices.
  • There is a free trial available that is well worth the time investment to see if Absolute Data and Device Security (DDS) might be a valuable tool to add to your existing security plans.
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  • When there is an APNS issue the time to resolve has an average of 2 to 3 weeks. During this time we are dead in the water.
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Pricing Details

Absolute

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

AirWatch

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details