Likelihood to Recommend I do think it is well worth the cost and consideration, especially if you are using it on devices containing electronic medical records, personal health information or personal privacy information or devices that contain proprietary information, critical business information or other information that needs to be securely protected. It can also be used to track a device (individual) as well if that is your goal. We use it as an extra precaution to track our mental health clinicians that do home visits. It allows us to keep track of their whereabouts, in case an issue arises at a client's home. We are able to send someone out to check or assist, alert emergency services or send law enforcement if a situation should arise.
Read full review If you want to connect securely, connect the mobile android or iOS devices to your network for communication purposes, where you have control over all the devices, who can access the network and remove the corporate data from those same devices if the need arises.
Read full review Pros I tracked a stolen computer all the way to Africa from USA and disabled it. I set up geofences with alerts. As soon as a computer got a wifi connection outside of our fences it would email me its current location. Absolute's persistent technology was helpful. -Even when a pawn shop would attempt to "wipe" a device before getting it online, as soon as it got online it notified me of the OS re-installation and current location. We could call authorities and they could recover the device for us. And they were happy it made their job easier and deterred the pawn shop from reselling stolen devices. Read full review Security and Web Filtering are easy to set up and maintain Initial set up and install of company profile onto Android/iOS devices Read full review Cons I do not know where I would consider this product to be deficient in functionality, difficult to use or any major changes that needed to be addressed. I wish the pricing of this product was a little lower, but I do think it is well worth the cost and consideration, especially if you are using it on devices containing electronic medical records, personal health information or personal privacy information. Read full review One thing which is annoying to me is that after every 5-10 minutes, I need to log in again with my credentials to access emails. It could be from a security perspective but in that case the auto log out time should be user configurable. It's not possible to save or forward attachments from my inbox on my device Good does allow for synchronizing of contacts in your personal corporate email address book to your personal device address book. Read full review Likelihood to Renew I will renew use of this product for as long as the company supports its use.
Read full review Support Rating If you have a serious issue with your on-premise installation, access to support can take a bit to get someone on the phone, and it can take some time to rectify, given the complexity of the software. In my experience, the support team does get you back up and running in critical scenarios, but you more than likely will be on some marathon calls, unless it is a very simple and known issue.
Read full review Alternatives Considered I have only used Absolute Data and Device Security (DDS). It was recommended by my Dell sales rep. After reviewing the product info, and loading a demo, it became clear that this is what was needed to add to our existing security to protect us from information loss due to a data breach on our portable devices. I presented this solution to the appropriate departments, and they agreed that this was something well worth the investment.
Read full review Well, selecting Good was an organization level decision and not my personal one. I like Good from the security perspective and that it helps our IT department avoid worrying about data theft. Otherwise, from the perspective of user convenience, Outlook scores way over Good with it's real time delivery of email, real time syncing and a host of other features
Read full review Return on Investment Recovery of stolen assets. After recovering a few devices and students becoming aware of Absolute being deployed, it had a prevention effect deterring additional theft. It deterred pawn shops from accepting our stolen machines. Read full review Security profiles have been effective in managing user devices. Location tracking has helped locate lost and stolen devices. Read full review ScreenShots Absolute Visibility Screenshots