What users are saying about
6 Ratings

DigitalPersona

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
77 Ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9.1 out of 101

DigitalPersona

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
77 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Add comparison

Likelihood to Recommend

Absolute

I do think it is well worth the cost and consideration, especially if you are using it on devices containing electronic medical records, personal health information or personal privacy information or devices that contain proprietary information, critical business information or other information that needs to be securely protected. It can also be used to track a device (individual) as well if that is your goal. We use it as an extra precaution to track our mental health clinicians that do home visits. It allows us to keep track of their whereabouts, in case an issue arises at a client's home. We are able to send someone out to check or assist, alert emergency services or send law enforcement if a situation should arise.
No photo available

DigitalPersona

Less appropiate in an outside or warehouse environment where bare fingertips might not be readily available! Well suited for a static office of people who can't remember their password.
No photo available

Pros

  • Absolute can track devices in real time. If a device is stolen, you can track it. You can lock the device, wipe it or send a message to it. By tracking the device, you can also locate the user that has the device if it is in their possession. You can use it to track your people if you choose, but we use it only to locate an employee if they have not been heard from and have not replied to a cell phone call or text.
  • Once Absolute is set up it requires no intervention. Setup is easy and the management interface is easy to use.
  • It has the ability to track on Google Map with recent and historical locations. Geofences can be setup and triggered to send email alerts.
  • Absolute reporting on the device provides OS information, software inventory, malware software reporting, etc.
  • It protects itself from being removed with its’ persistence technology, which keeps it from being removed from the device, even if the device is reformatted and reloaded.
  • The reporting capability on the devices provides a lot of information on each device that can be very useful in monitoring devices that are typically detached from the network.
No photo available
  • Multiple Advanced Authentication factors: multiple AA factors allows organizations to use different login factors (fingerprint, proxy card, one time use passwords, security questions) for a diverse workforce. We have users that are able to use fingerprint readers without any issues - others have difficultly with their fingerprints being identified and must use a different AA factor.
  • Single Sign-On: In our organization, we access many different local, state and federal systems. Our average law enforcement user will have a minimum of 5 login accounts to 10, depending on their assignment. DigitalPersona Altus allows us to securely store the different login credentials within Active Directory, reducing end user frustration and help desk calls.
  • Flexibility: DigitalPersona Altus is very configurable within Active Directory. We are able to establish different group policies for different organizational units that best serve our needs. We can establish stricter polices for some organizational units or more lenient policies for others.
  • Less I.T. Involvement: DigitalPersona Altus has allowed us to integrate AA and Single Sign-On without additional I.T. staff or even considerable ongoing I.T. staff hours.
Chris Creech profile photo

Cons

  • I do not know where I would consider this product to be deficient in functionality, difficult to use or any major changes that needed to be addressed.
  • I wish the pricing of this product was a little lower, but I do think it is well worth the cost and consideration, especially if you are using it on devices containing electronic medical records, personal health information or personal privacy information.
No photo available
  • Proxy Cards: Proxy cards can be used with DigitalPersona Altus as a second factor. However, the cards that can be used are limited.
Chris Creech profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
DigitalPersona8.5
Based on 2 answers
Two things.1- because of the hardware investment we already made in all the fingerprint readers.2 - I have yet to see a competitor with a similar concept.
No photo available

Usability

No score
No answers yet
No answers on this topic
DigitalPersona7.3
Based on 3 answers
They could tweak it to better recognize login and password change screens. Also UI could be much improved.
No photo available

Support

No score
No answers yet
No answers on this topic
DigitalPersona6.0
Based on 4 answers
Extremely poor; I've never encountered such. Professional Services completely dropped us for months. Crossmatch tech support seems like it has 3 techs tops! No response to emails, calls, the absolute worst! I will never recommend DP to anyone.
No photo available

Implementation

No score
No answers yet
No answers on this topic
DigitalPersona8.9
Based on 4 answers
Could use tools to audit license usage at a more granular level as to allow an administrator to free up licenses from users whom seldom use their biometrics to login.
No photo available

Alternatives Considered

I have only used Absolute Data and Device Security (DDS). It was recommended by my Dell sales rep. After reviewing the product info, and loading a demo, it became clear that this is what was needed to add to our existing security to protect us from information loss due to a data breach on our portable devices. I presented this solution to the appropriate departments, and they agreed that this was something well worth the investment.
No photo available
We have not looked at anything else since we have been on DigitalPersona Altus. However with the recent troubles with Altus, I have started to look around.
No photo available

Return on Investment

  • I think that Absolute Data and Device Security (DDS) is well worth the investment to protect important data securely. Without it, a data breach could cost an astronomical amount of money and you many never be able to complete recover from it.
  • It also aids in recovery efforts for stolen devices and therefor reduces the financial cost of replacing the lost devices.
  • There is a free trial available that is well worth the time investment to see if Absolute Data and Device Security (DDS) might be a valuable tool to add to your existing security plans.
No photo available
  • Positive impact is for the users for which the solution works they love it and it saves them time.
  • We don't have any benchmarks, but, anecdotally, users report that the solution saves them time logging into websites and frustration with managing passwords.
Cory McCarty profile photo

Pricing Details

Absolute

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

DigitalPersona

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details