What users are saying about

Absolute vs BigFix

Absolute
10 Ratings
BigFix
11 Ratings

Absolute

10 Ratings
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Score 7.4 out of 100

Based on 10 reviews and ratings

BigFix

11 Ratings
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Score 7.3 out of 100

Based on 11 reviews and ratings

Feature Set Ratings

    Endpoint Security

    Absolute

    Feature Set Not Supported
    N/A
    6.2

    BigFix

    62%
    HCL BigFix (formerly from IBM) ranks higher in 7/7 features
    HCL BigFix (formerly from IBM) ranks higher in 7/7 features

    Anti-Exploit Technology

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Endpoint Detection and Response (EDR)

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Centralized Management

    N/A
    0 Ratings
    7.7
    77%
    4 Ratings

    Hybrid Deployment Support

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Infection Remediation

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Vulnerability Management

    N/A
    0 Ratings
    5.6
    56%
    2 Ratings

    Malware Detection

    N/A
    0 Ratings
    4.0
    40%
    1 Rating

    Attribute Ratings

    • Absolute is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.5

    Absolute

    95%
    2 Ratings
    6.1

    BigFix

    61%
    4 Ratings

    Support Rating

    Absolute

    N/A
    0 Ratings
    6.0

    BigFix

    60%
    5 Ratings

    Likelihood to Recommend

    Absolute

    I do think it is well worth the cost and consideration, especially if you are using it on devices containing electronic medical records, personal health information or personal privacy information or devices that contain proprietary information, critical business information or other information that needs to be securely protected. It can also be used to track a device (individual) as well if that is your goal. We use it as an extra precaution to track our mental health clinicians that do home visits. It allows us to keep track of their whereabouts, in case an issue arises at a client's home. We are able to send someone out to check or assist, alert emergency services or send law enforcement if a situation should arise.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    BigFix

    BigFix is well suited for patch review and deployment, but there are key features that can definitely be improved. An example is that if a specific patch is deployed, but a cumulative update that contains that patch is not deployed, the system still shows the patch as outstanding or not implemented.Another area for improvement is the customization of BigFix. The tool has many uses and can be extremely helpful, but the amount of knowledge required to customize the solution is significant and customized scripts or "fixlets" need to be created. If common things could be pre-packaged and provided to the customer community, it would allow for an easier deployment and use of the tool.

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    Mark Hannon | TrustRadius Reviewer
    Mark Hannon
    View all 4 answers on this topic

    Pros

    Absolute

    • I tracked a stolen computer all the way to Africa from USA and disabled it.
    • I set up geofences with alerts. As soon as a computer got a wifi connection outside of our fences it would email me its current location.
    • Absolute's persistent technology was helpful. -Even when a pawn shop would attempt to "wipe" a device before getting it online, as soon as it got online it notified me of the OS re-installation and current location. We could call authorities and they could recover the device for us. And they were happy it made their job easier and deterred the pawn shop from reselling stolen devices.

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    Stanley Dixon | TrustRadius Reviewer
    Stanley Dixon
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    BigFix

    • It is easy to add systems into BigFix and keep good inventories.
    • The inventory properties can be customized to facilitate various reporting demands.

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    Anonymous | TrustRadius Reviewer
    Verified User
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    Cons

    Absolute

    • I do not know where I would consider this product to be deficient in functionality, difficult to use or any major changes that needed to be addressed.
    • I wish the pricing of this product was a little lower, but I do think it is well worth the cost and consideration, especially if you are using it on devices containing electronic medical records, personal health information or personal privacy information.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    BigFix

    • Reports that it does have could be fine-tuned and provide more percentages and charts for executives.
    • The ability to use agentless deployments would be nice.

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    David Baca | TrustRadius Reviewer
    David Baca
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    Pricing Details

    Absolute

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    —

    BigFix

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    Support Rating

    Absolute

    No score
    No answers yet
    No answers on this topic

    BigFix

    BigFix 6.0
    Based on 5 answers
    While some support calls are quickly responded to, many times our engineers have been pointed to collaborative web sites such as Bigfix.me for solutions or the option of engaging professional services has been proposed. While this may seem like a good way to drive business, it is not seen as efficient a support process as could be provided to the customer base.

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    Mark Hannon | TrustRadius Reviewer
    Mark Hannon
    View all 5 answers on this topic

    Alternatives Considered

    Absolute

    I have only used Absolute Data and Device Security (DDS). It was recommended by my Dell sales rep. After reviewing the product info, and loading a demo, it became clear that this is what was needed to add to our existing security to protect us from information loss due to a data breach on our portable devices. I presented this solution to the appropriate departments, and they agreed that this was something well worth the investment.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    BigFix

    We used Spiceworks in small scales. BigFix is more enterprise-ready and able to support a large environment like ours. It also offers functions that are not available in Spiceworks.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 4 answers on this topic

    Return on Investment

    Absolute

    • Recovery of stolen assets.
    • After recovering a few devices and students becoming aware of Absolute being deployed, it had a prevention effect deterring additional theft.
    • It deterred pawn shops from accepting our stolen machines.

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    Stanley Dixon | TrustRadius Reviewer
    Stanley Dixon
    View all 2 answers on this topic

    BigFix

    • When there is a need to patch a Windows System it has worked

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 4 answers on this topic

    Screenshots

    BigFix

    —

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