10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.4 out of 100
Based on 10 reviews and ratings
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.3 out of 100
Based on 11 reviews and ratings
Feature Set Ratings
Endpoint Security
Absolute
Feature Set Not Supported
N/A
6.2
BigFix
62%
HCL BigFix (formerly from IBM) ranks higher in 7/7 features
HCL BigFix (formerly from IBM) ranks higher in 7/7 features
Anti-Exploit Technology
N/A
0 Ratings
5.0
50%
1 Rating
Endpoint Detection and Response (EDR)
N/A
0 Ratings
9.0
90%
1 Rating
Centralized Management
N/A
0 Ratings
7.7
77%
4 Ratings
Hybrid Deployment Support
N/A
0 Ratings
7.0
70%
3 Ratings
Infection Remediation
N/A
0 Ratings
5.0
50%
1 Rating
Vulnerability Management
N/A
0 Ratings
5.6
56%
2 Ratings
Malware Detection
N/A
0 Ratings
4.0
40%
1 Rating
Attribute Ratings
- Absolute is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.5
Absolute
95%
2 Ratings
6.1
BigFix
61%
4 Ratings
Support Rating
Absolute
N/A
0 Ratings
6.0
BigFix
60%
5 Ratings
Likelihood to Recommend
Absolute
I do think it is well worth the cost and consideration, especially if you are using it on devices containing electronic medical records, personal health information or personal privacy information or devices that contain proprietary information, critical business information or other information that needs to be securely protected. It can also be used to track a device (individual) as well if that is your goal. We use it as an extra precaution to track our mental health clinicians that do home visits. It allows us to keep track of their whereabouts, in case an issue arises at a client's home. We are able to send someone out to check or assist, alert emergency services or send law enforcement if a situation should arise.

Verified User
Professional in Information Technology
Government Administration Company, 1001-5000 employeesBigFix
BigFix is well suited for patch review and deployment, but there are key features that can definitely be improved. An example is that if a specific patch is deployed, but a cumulative update that contains that patch is not deployed, the system still shows the patch as outstanding or not implemented.Another area for improvement is the customization of BigFix. The tool has many uses and can be extremely helpful, but the amount of knowledge required to customize the solution is significant and customized scripts or "fixlets" need to be created. If common things could be pre-packaged and provided to the customer community, it would allow for an easier deployment and use of the tool.
VP - Head of Infrastructure
Sumitomo Mitsui Trust Bank (U.S.A.) Ltd.Banking, 201-500 employees
Pros
Absolute
- I tracked a stolen computer all the way to Africa from USA and disabled it.
- I set up geofences with alerts. As soon as a computer got a wifi connection outside of our fences it would email me its current location.
- Absolute's persistent technology was helpful. -Even when a pawn shop would attempt to "wipe" a device before getting it online, as soon as it got online it notified me of the OS re-installation and current location. We could call authorities and they could recover the device for us. And they were happy it made their job easier and deterred the pawn shop from reselling stolen devices.
Applications Analyst
Goodwill of Central & Southern IndianaEducation Management, 1001-5000 employees
BigFix
- It is easy to add systems into BigFix and keep good inventories.
- The inventory properties can be customized to facilitate various reporting demands.

Verified User
Manager in Information Technology
Higher Education Company, 10,001+ employeesCons
Absolute
- I do not know where I would consider this product to be deficient in functionality, difficult to use or any major changes that needed to be addressed.
- I wish the pricing of this product was a little lower, but I do think it is well worth the cost and consideration, especially if you are using it on devices containing electronic medical records, personal health information or personal privacy information.

Verified User
Professional in Information Technology
Government Administration Company, 1001-5000 employeesBigFix
- Reports that it does have could be fine-tuned and provide more percentages and charts for executives.
- The ability to use agentless deployments would be nice.
System Administrator
ConcentraHospital & Health Care, 5001-10,000 employees
Pricing Details
Absolute
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
—BigFix
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Support Rating
Absolute
No score
No answers yet
No answers on this topic
BigFix
BigFix 6.0
Based on 5 answers
While some support calls are quickly responded to, many times our engineers have been pointed to collaborative web sites such as Bigfix.me for solutions or the option of engaging professional services has been proposed. While this may seem like a good way to drive business, it is not seen as efficient a support process as could be provided to the customer base.
VP - Head of Infrastructure
Sumitomo Mitsui Trust Bank (U.S.A.) Ltd.Banking, 201-500 employees
Alternatives Considered
Absolute
I have only used Absolute Data and Device Security (DDS). It was recommended by my Dell sales rep. After reviewing the product info, and loading a demo, it became clear that this is what was needed to add to our existing security to protect us from information loss due to a data breach on our portable devices. I presented this solution to the appropriate departments, and they agreed that this was something well worth the investment.

Verified User
Professional in Information Technology
Government Administration Company, 1001-5000 employeesBigFix
We used Spiceworks in small scales. BigFix is more enterprise-ready and able to support a large environment like ours. It also offers functions that are not available in Spiceworks.



Verified User
Manager in Information Technology
Higher Education Company, 10,001+ employeesReturn on Investment
Absolute
- Recovery of stolen assets.
- After recovering a few devices and students becoming aware of Absolute being deployed, it had a prevention effect deterring additional theft.
- It deterred pawn shops from accepting our stolen machines.
Applications Analyst
Goodwill of Central & Southern IndianaEducation Management, 1001-5000 employees
BigFix
- When there is a need to patch a Windows System it has worked

Verified User
Employee in Information Technology
Government Relations Company, 201-500 employees