What users are saying about
10 Ratings
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Score 8.7 out of 100
21 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Absolute

I do think it is well worth the cost and consideration, especially if you are using it on devices containing electronic medical records, personal health information or personal privacy information or devices that contain proprietary information, critical business information or other information that needs to be securely protected. It can also be used to track a device (individual) as well if that is your goal. We use it as an extra precaution to track our mental health clinicians that do home visits. It allows us to keep track of their whereabouts, in case an issue arises at a client's home. We are able to send someone out to check or assist, alert emergency services or send law enforcement if a situation should arise.
Anonymous | TrustRadius Reviewer

Ivanti IT Asset Management Suite

Ivanti ITAM suite is very robust and offers all the features you need in an ITAM solution. Out of the box, you get all you need, but you are able to customize and add processes that are missing very easily. It will work for any organization, regardless of complexity. We have the full suite of Ivanti products and there are nice integration options that make usage very seamless.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

IT Asset Management

Absolute
Ivanti IT Asset Management Suite
9.2
Software and hardware inventory tracking
Absolute
Ivanti IT Asset Management Suite
9.0
License management
Absolute
Ivanti IT Asset Management Suite
9.0
Asset lifecycle monitoring
Absolute
Ivanti IT Asset Management Suite
10.0
Contract management
Absolute
Ivanti IT Asset Management Suite
8.0
Asset relationship management
Absolute
Ivanti IT Asset Management Suite
10.0

Pros

Absolute

  • I tracked a stolen computer all the way to Africa from USA and disabled it.
  • I set up geofences with alerts. As soon as a computer got a wifi connection outside of our fences it would email me its current location.
  • Absolute's persistent technology was helpful. -Even when a pawn shop would attempt to "wipe" a device before getting it online, as soon as it got online it notified me of the OS re-installation and current location. We could call authorities and they could recover the device for us. And they were happy it made their job easier and deterred the pawn shop from reselling stolen devices.
Stanley Dixon | TrustRadius Reviewer

Ivanti IT Asset Management Suite

  • Remote PC Inventory
  • Remote PC access (PC access)
  • Reporting
  • Offsite PC access (through LANDesk Gateway)
Hyler C Cooper | TrustRadius Reviewer

Cons

Absolute

  • The admin UI is still not very user friendly, even with the updates that have taken place.
  • Wish the documentation was a little better and some of the videos aren't up to date.
Anonymous | TrustRadius Reviewer

Ivanti IT Asset Management Suite

  • Licensing can be complex and is fairly expensive. I did not research other ITAM solutions as we use the entire Ivanti suite to see how pricing compares, but it does seem expensive.
  • Be careful when you are building you CMDB module in the Ivanti Service Desk tool, we found the hard way that create custom CI processes requires an ITAM license.
  • We have submitted a few bugs and the resolution from support seems slow. I find this is common with many vendors, but was hoping for better resolution times with Ivanti.
Anonymous | TrustRadius Reviewer

Usability

Absolute

Absolute 8.0
Based on 1 answer
Very simple to install. I would give it a 10 if the admin UI was easier to navigate.
Anonymous | TrustRadius Reviewer

Ivanti IT Asset Management Suite

No score
No answers yet
No answers on this topic

Support Rating

Absolute

Absolute 7.0
Based on 1 answer
I haven't talked to support besides trying to locate documentation and based on that experience, I give this score.
Anonymous | TrustRadius Reviewer

Ivanti IT Asset Management Suite

No score
No answers yet
No answers on this topic

Alternatives Considered

Absolute

I have only used Absolute Data and Device Security (DDS). It was recommended by my Dell sales rep. After reviewing the product info, and loading a demo, it became clear that this is what was needed to add to our existing security to protect us from information loss due to a data breach on our portable devices. I presented this solution to the appropriate departments, and they agreed that this was something well worth the investment.
Anonymous | TrustRadius Reviewer

Ivanti IT Asset Management Suite

This is the only software suite in its category I have any real professional experience with, so I cannot speak to how it stands up to the competition
Hyler C Cooper | TrustRadius Reviewer

Return on Investment

Absolute

  • Recovery of stolen assets.
  • After recovering a few devices and students becoming aware of Absolute being deployed, it had a prevention effect deterring additional theft.
  • It deterred pawn shops from accepting our stolen machines.
Stanley Dixon | TrustRadius Reviewer

Ivanti IT Asset Management Suite

  • We have seen tremendous ROI with custom processes set up to manage the lifecycle of our assets. This was a huge void for us previously and now we can see when assets are coming/going and when they should be retired.
  • Integration with other apps via API has allowed us to automate manual tasks and streamline processes.
  • Tie-ins with the CMDB function of Service Desk have allowed us to create dynamic workflows to manage the lifecycle of assets and other related assets. Very powerful use case.
Anonymous | TrustRadius Reviewer

Screenshots

Ivanti IT Asset Management Suite

Pricing Details

Absolute

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Ivanti IT Asset Management Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Absolute
9.0
Ivanti IT Asset Management Suite
9.0

Usability

Absolute
8.0
Ivanti IT Asset Management Suite

Support Rating

Absolute
7.0
Ivanti IT Asset Management Suite

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