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6 Ratings

Ivanti Unified Endpoint Manager

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Top Rated
39 Ratings
6 Ratings
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Score 9.2 out of 101

Ivanti Unified Endpoint Manager

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Top Rated
39 Ratings
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Score 8.6 out of 101

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Likelihood to Recommend

Absolute

I do think it is well worth the cost and consideration, especially if you are using it on devices containing electronic medical records, personal health information or personal privacy information or devices that contain proprietary information, critical business information or other information that needs to be securely protected. It can also be used to track a device (individual) as well if that is your goal. We use it as an extra precaution to track our mental health clinicians that do home visits. It allows us to keep track of their whereabouts, in case an issue arises at a client's home. We are able to send someone out to check or assist, alert emergency services or send law enforcement if a situation should arise.
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Ivanti Unified Endpoint Manager

Best suited for medium or large environments without SCCM or alternatives already. It can cover 90% of what you'll need to do as a systems administrator with just what LANDESK can do with a couple of modules added. For those who already have SCCM and a Help Desk CRM then the question is about the benefit of IT consolidation and the actual improvements you'll see in LANDESK over those others. It might be worth the cost (we thought it did) but that's up to the organization and could be very situational dependent. Bottom line is that I can assure you that if you have it you'll use it for something How much you use it is up to you.
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Pros

  • Absolute can track devices in real time. If a device is stolen, you can track it. You can lock the device, wipe it or send a message to it. By tracking the device, you can also locate the user that has the device if it is in their possession. You can use it to track your people if you choose, but we use it only to locate an employee if they have not been heard from and have not replied to a cell phone call or text.
  • Once Absolute is set up it requires no intervention. Setup is easy and the management interface is easy to use.
  • It has the ability to track on Google Map with recent and historical locations. Geofences can be setup and triggered to send email alerts.
  • Absolute reporting on the device provides OS information, software inventory, malware software reporting, etc.
  • It protects itself from being removed with its’ persistence technology, which keeps it from being removed from the device, even if the device is reformatted and reloaded.
  • The reporting capability on the devices provides a lot of information on each device that can be very useful in monitoring devices that are typically detached from the network.
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  • HII - very slick and painless image updates once configured properly. Not a big deal anymore to get a new model of laptop from HP when you can re-use the same gold image once you've pulled any computer specific drivers from the new laptops and inserted it into the gold image.
  • Feature Set - Need pretty pictures? Tie in Xtraction and boom, you're building graphics that make using SCOM seem like 1999. Need Lifecycle Management? Add in Asset Management and you've got all you're warrenty information covered and accessible by the same portal your HD tech's are using pulling up user tickets.
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Cons

  • I do not know where I would consider this product to be deficient in functionality, difficult to use or any major changes that needed to be addressed.
  • I wish the pricing of this product was a little lower, but I do think it is well worth the cost and consideration, especially if you are using it on devices containing electronic medical records, personal health information or personal privacy information.
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  • Mac support - While it's the best I've seen with cross platform support, that doesn't mean they don't have a long way to go to catch up with the functionality of other tools that focus on one specific platform.
  • Product coherence - Their core product, the management suite, is great but with every new acquisition the company makes, it seems like there's another product that gets shoehorned into the picture. Making all those disparate pieces work smoothly together is something they're still working on.
  • Documentation - They come out with a lot of great features but some are so complicated I couldn't begin to understand the various facets of it all. I realize the days of published manual are long gone but even a PDF covering the major components in detail would be better than having to bump around in the dark until you have to call support for help.
  • Software Licensing Management - Every major release seems to completely rewrite this tool but they keep seeming to miss the mark. Lately it's a Microsoft Silverlight program that's very slow and has way too much data to be useful.
  • Web Console - The web console is all but unusable. The only way to really work on administration is to use the 32bit console which is great if you're running Windows but a fully featured web console would be much preferred.
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Likelihood to Renew

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Ivanti Unified Endpoint Manager9.0
Based on 1 answer
Landesk Management Suite is an important part of our business. It's a useful tool that does what we need it to do on a daily basis. Landesk support is also improving which is nice to see. Overall the product continues to get better and I recommend it to anyone needing a package with such features.
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Alternatives Considered

I have only used Absolute Data and Device Security (DDS). It was recommended by my Dell sales rep. After reviewing the product info, and loading a demo, it became clear that this is what was needed to add to our existing security to protect us from information loss due to a data breach on our portable devices. I presented this solution to the appropriate departments, and they agreed that this was something well worth the investment.
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IEM beats our old solution due to widest solution set. It does more, and does it more successfully and more thoroughly, that any other solution out there.
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Return on Investment

  • I think that Absolute Data and Device Security (DDS) is well worth the investment to protect important data securely. Without it, a data breach could cost an astronomical amount of money and you many never be able to complete recover from it.
  • It also aids in recovery efforts for stolen devices and therefor reduces the financial cost of replacing the lost devices.
  • There is a free trial available that is well worth the time investment to see if Absolute Data and Device Security (DDS) might be a valuable tool to add to your existing security plans.
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  • Ivanti is allowing us to accomplish more standardization and support as we centralize all IT functions and develop true global standards. Without Ivanti, we would have to use multiple tools and would not be as far along in our project as we currently are.
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Screenshots

Ivanti Unified Endpoint Manager

Pricing Details

Absolute

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

Ivanti Unified Endpoint Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details