What users are saying about

eFront

4 Ratings

Absorb Anywhere LMS

5 Ratings
Score 4.9 out of 101

eFront

4 Ratings
Score 9 out of 101

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Likelihood to Recommend

Absorb Anywhere LMS

Absorb worked well for us for a number of years but once we started to push the limits of the software, the company and the product let us down. Support became unresponsive and the product enhancements that we were told were coming never did.
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eFront

You must have an IT staff with knowledge of PHP in order to install and maintain the system. This is not a plug and play solution by any means. If you have that staff, this is the greatest thing since sliced bread. It's a very robust system. Once we solved initial bugs caused by our own errors during installation, the support desk requests have dropped to almost zero, with nearly 2,000 users online every day. That's a good, solid program.
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Pros

  • Clean interface for learners
  • Logical organization of courses
  • Admin portal is OK
Ron Massicotte profile photo
  • eFront has a great deal of flexibility, allowing us to customize certain requirements, the look and feel of the web interface, the overall user experience.
  • It keeps very good track of user progress throughout lessons, and allows us to quickly identify users who may require more personalized training.
  • The reports module has a great selection of standard reports, and allows us to build certain custom reports as well.
  • SCORM compliant, with the Tin Can API means that we will be able to share data with parts of the organization that are not using eFront as their primary LMS.
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Cons

  • Customer Support is unresponsive and poor
  • Inconsistent interface in the product
  • Reporting out of Absorb is cumbersome
  • No search functionality within courses.
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  • It is difficult to learn how to create reports that show exactly what you want. The dashboard part of the software is not very user friendly. Extensive training is necessary to learn how to use it proficiently.
  • It is very expensive, including licenses, training, report creation, etc.
  • I've experienced downtime with the site a few times.
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Likelihood to Renew

No score
No answers yet
No answers on this topic
eFront9.0
Based on 3 answers
I'm not sure what else is out there that has the ability to do what our organization needs. We've come across things we didn't like about it, but due to costs of switching and possibly lack of other options, we'd probably renew with eFront. Also, we've invested a lot of time in the software and it seems to be satisfactory at this point.
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Usability

No score
No answers yet
No answers on this topic
eFront8.0
Based on 1 answer
For most situations, it is extremely easy to learn and use. There are ergonomic issues that seem a bit tedious, but overall, we are seeing a very high success rate with new registrants. They are learning the material and earning their certificates at a rapid pace. This is a good program once it is properly installed by a knowledgeable systems architect.
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Support

Absorb Anywhere LMS1.0
Based on 1 answer
Poor response time and generally poor responses.
Ron Massicotte profile photo
eFront6.0
Based on 1 answer
Two disadvantages: 1. Many staffers who respond don't know how to solve the problem using the User Interface - they want to work from the back end, to which I have no access.2. The support staff are in Europe and I am in California, so there is an overnight delay in getting a response.
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Alternatives Considered

At the time of selection, we went with Absorb as they were one of the few that could handle online transactions for courses. We are in the process of migrating to Skilljar and will be discontinuing our subscription to Absorb in 2018.
Ron Massicotte profile photo
I inherited eFront from an employee who chose the product and left before the project got started. I can't fairly compare it to anything else.
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Return on Investment

  • We were able to lighten the work load on our finance team by moving course purchase processing to the online platform.
  • Learning team was able to reduce the amount of live training and travel.
Ron Massicotte profile photo
  • Faster, more accurate reconciliation
  • Increased employee efficiency
  • Ease of reporting
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Screenshots

Absorb Anywhere LMS

Pricing Details

Absorb Anywhere LMS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

eFront

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details